Have lost ability to connect Cisco VPN - Westell 6100G modem and Netgear WNR1000 v2 router

I have lost the ability to connect my work laptop VPN through my verizon dsl connection.  It works at the library, at hotels, and over my BB tether.  Corporate IT thinks it is either the router or the modem.  There are also some websites that will not load, such as tetongravity.com.  The websites seem to be a problem over a wired connection as well as wireless, and I have only tried attaching the VPN while on a wirelesss connection.
Any advice on how to straighten this out?  I have rebooted both a couple of times and updated the firmward on the router to no avail.  Also, do you know what the default user name and password are on the modem?
Any help would be appreciated.
John

PS - it worked last week, and stopped working over the weekend.

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