Have LR5.7 standalone installed. Now with LR6 want to install through my CC2014 subscription. Do I have to uninstall LR5.7 first or will the online CC App install regardless?

I have tried to install Lightroom through my CC2014 Photoshop subscription before. Because I have a standalone version - 5.7 - I was unable to successfully install. If I now want to install so I can get the newest upgrade to LR6, do I need to uninstall my LR 5.7 first?

LR6 or LR CC 2015 will run side-by-side with your LR 5.x. There is not need to uninstall LR 5.x first.
You can install the new version as (CC) Trial and later decide if you want to license by CC subscription or as stand-alone.

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My copy of acrobat corrupted so i uninstalled it - now I cannot download a fresh copy as my app manager says i already have it - every time i try to click the download button app manager opens, and has no feature to reinstall

my copy of acrobat corrupted so i uninstalled it - now I cannot download a fresh copy as my app manager says i already have it - every time i try to click the download button app manager opens, and has no feature to reinstall - please help, how do i do a manual install?

Hi cija,
Please try the solution 2 and 3 mentioned in the KB : http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html
Regards,
Rave

I am wondering about transferring my pc date to my new iMac. I know there is a migration assistant, but I have multiple drives in my pc. Will the migration assistant be able to handle this?

I know there is a migration assistant, but I have multiple drives in my pc. Will the migration assistant be able to handle this? I'm going to be trying to move the date to a new imac 27' with fusion drive.

the following set of instructions is a little longer, so you might want to print it out and have it handy
Step 1 - PC
If your PC already is connected to the Internet, hold down the Windows button on
your keyboard and simultanously press R. Into the opening window enter "cmd" (without
the quotation marks). A command line will open, enter "ipconfig" (again without the
quotation marks) at the prompt. Now find the section labelled "Ethernet-Adaptor" and
note the values for IP-Address, Subnet-Mask and Default-Gateway on a sheet of paper
If your PC is not already connected to the internet, you need to manually configure its IP address.
open Network and Sharing Center
do a right click on Ethernet and select Properties
in middle of the screen there is a box labelled "This connection uses the following items"
out of this box select "Internet Protocol Version 4 (TCP/IPv4)"
click on the Properties button in the right corner
Into the window "Use the following IP address" enter the following values
IP-Address: 192.168.0.1
Subnet-Mask: 255.255.255.0
Default-Gateway is the IP-Address of your Router. This value is needed for internet connection, for the file sharing setup only this value can be left empty.
Step 2 - Mac
If your Mac already is connected to the internet, it is likely that it has automatically receive the necessary parameters from your router and therefore should be in the same network as your PC. To be on the safe side, you can check this by
open System Preferences
select Network
choose Ethernet from the panel on the left side of the window
click on Advanced
click on TCP/IP
compare the values for IP-Address, Subnet-Mask and Default-Gateway with those you wrote down earlier.
If both PC and Mac have identical numbers in the first three parts of the IP-Address, you are set.
If your Mac is not already connected to the internet, you need to manually configure its IP-Address as well.
In the TCP/IP window you have just opened select "Manually" from the drop down menu "Configure IPv4:"
Enter the following values
IP-Address: 192.168.0.2
Subnet-Mask: same as with PC
Default-Gateway: same as with PC
Step 3 - Activate File Sharing on PC
open Control Panel
select Network and Internet
select Network and Sharing Center
on the left panel select change advanced sharing settings
in the middle of the new page enable turn on file and printer sharing
Step 4 - Activate File Sharing on Mac
open System Preferences
select Sharing
set check mark next to File Sharing (green circle appears on the right side next to File Sharing:)
click on Options:
set check mark next to Share files and folders using SMB
in the listbox under the text Windows File Sharing make sure there is a check mark next to your account name
Step 5 - Create a share on your PC
In Explorer select the folder you wish to share
do a right click on that folder and select "Share with"
choose "Specific people"
a new window opens. there select your Windows username (usually the first in the list)
if you plan to copy from Windows to Mac only, it would be sufficient to grant Read permission only, but, since most likely you are the only person to access that share and certainly do not plan to sabotage yourself, Read & Write permission is ok too.
finally click on "Share"
Step 6 - Create a share on your Mac
Once the check mark next to your account name is set (see above) your home directory is automatically set as a share.
Step 7 - Connect your PC to your Mac-Share
do a right click on the network icon which resides on your desktop or in the left
panel of every Explorer window
Select Connect Share
in the text box next to Folder: enter \\<ip-address-of-your-mac>\<your-osx-username>
if you are using the same username and password on both Windows and OSX click on "Finish",
if not set the check mark next to "Connect using different credentials" afterwards click on "Finish" A new window will open where you enter username and password that you are using with OSX
Step 8 - Connect your Mac to your PC-Share
hold down the command key and press K simultanously or in Finder click on Go in the menu at the top of your screen and select "Connect to Server"
in the Window that opens enter smb://<your-windows-username>:<your-windows-password>@<ip-address-of-your-PC/<y our-windows-username>
or
smb://<ip-adress-of-your-PC/<your-windows-username> you will be asked to enter your Windows username and password in popup window
Now you have both computers connected to each other. Each will provide you access to your home directory of the other computer. Open a second Explorer or Finder window with your local home directory and start copying

HT3302 I have a crack on my iPad. Will the apple store be able to fix it or replace it if I have the apple care?

I have a crack on my iPad. Will the apple store be able to fix it or replace it if I have the apple care?

If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task. Start with Google to search for these.

I've downloaded the Creative Cloud app but the App tab says there is a download error and to contact support. I have tried uninstalling and reinstalling and am gettting the same message.

I've downloaded the Creative Cloud app but the App tab says there is a download error and to contact support. I have tried uninstalling and reinstalling and am gettting the same message. I'm running OS X 10.9.3.

Blakey if you are receiving a download error then please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html.

Hi, I have an iPhone 5s. I just downloaded the Hulu Plus app from the app store and it says that I can open it while I'm in the App Store however, it won't open and the app icon is not anywhere on my actual screen. What can I do to fix this?

Hi, I have an iPhone 5s. I just downloaded the Hulu Plus app for my iPhone and in the app store it's as I can open it however when I hit open, it does not open in fact, nothing happens. Also there is no icon for Hulu Plus on my home screen so I'm confused as to what exactly to do I'm going to settings and there's only one thing that you can do which is reset. I tried that. nothing.

Have you restarted your phone?
If so, try a reset. Press and hold the home & sleep/wake buttons until the screen goes blank, ignoring the power off slider if it comes up.
Check for the app again after the phone starts back up.
~Lyssa

Hard drive on my mac died, installed new hard drive. When I try to sync my phone for the first time, will the computer wipe all the songs, photos, ibooks from my phone?

hard drive on my mac died, installed new hard drive. When I try to sync my phone for the first time, will the computer wipe all the songs, photos, ibooks from my phone?

Yes because that information is not located on the hard-drive of your new mac! If it is purchased content from the store, than this issue isn't as bad as it looks!
Here is a link explaining how to get your previously purchased content back:
http://support.apple.com/kb/HT2519
You also want to authorize your Apple ID account on the computer by following these instructions as well:
http://support.apple.com/kb/PH1730
Basically this link explains to go to the top left corner of your screen where you will see file, edit, view etc! Click on Store in that section and click on authorize this computer, also you want to make sure that the computer will not automatically sync by going to iTunes in the top left corner, just to the right of the apple symbol if iTunes is selected, and go to prefrences, and here you will see back up! Right under the back-ups has an option explaining to prevent devices from automatically syncing which is good cause you may be able to transfer your purchases from there which will put your content into the computer, and if that happens than we don't lose anything
Hopefully I was of some help:)

HT1430 I want to turn on bold text but it says I have to restart my iPhone first. Will restarting delete everything?

I want to turn on bold text but it says I have to restart my iPhone first. Will restarting delete everything?

Restarting or rebooting of your device is something that should be done regularly.
No this will not delete any data off your phone.
PLEASE reboot your device regularly.
(hold down sleep wake button till you see the red bar reading 'slide to shut off')
Good luck friend.

Will the Google Docs app in the iTunes store work with my new iMac? Description states it works with the iPod, iPhone and iPad.

Will the Google Docs app in the iTunes store work with my new iMac? Description states it works with the iPod, iPhone and iPad.

There's iOS apps for iOS which is what iPods, iPads, and iPhones use. Then there are Mac Apps (which is a different store) which is what run on a computer with OSX.

I have a trial of CS6 Master Collection that has ran out and I bought a CS6 Production Pro do I have to uninstall Master collection first with all its scripts or can I just put the license in for Production Pro activating only those programes?

The question is in the topic sorry.

Suite licensing is specific and unlike with single programs just inputting the serial number won't cut it. You will have to uninstall the Master Collection and then install the Production Premium package.
Mylenium

I recently upgraded my Macbook pro with a new Hard Drive. I then transferred the data using Time Machine. Now when I want to backup using Time Machine again, it won't do it as it did before to the same external HD. How can I get it to reconnect?

Purchased a new, larger solid state drive to replace my old drive. I installed OSX then I had Time Machine do it's magic.
Now when I want to do a backup using Time Machine, it tells me that the external HD is full. When I did so prior to upgrade, it would erase old backups and then do a new backup.
Please help. I am worried about losing files, and am tired of seeing the "Time Machine hasn't backed up in xxx days" Error Message.
Thanks.

it thinks yours is a new machine so it doesn't want to start deleting another machine's backups
see the bottom of this page
http://pondini.org/TM/19.html

I have a 2008 imac, and trying to use the latest iPhoto app. But it won't open. I have installed the library upgrade but still won't open?

I have a 2008 mac, and am trying to use the latest iPhoto app. But it won't open. I have installed the library upgrade but still won't open?

Why not? We can not see you so you have to give us details
Did you run the iPhoto Library upgrader after you installed it - if not backup your iphoto library and go to the utilities folder in your Applications folder and double click on the iphoto library upgrader and RUN i - then launch iphoto 9.6 to complete the upgrade
LN

I have two ipod touches and two ipad2s. One of my ipod touches and ipad2s keep popping up an unkown error 0xE800000A when I try to connect it to intunes. What to do? I have already uninstalled and reinstalled itunes and updated the ipod touch on diff comp

One of my ipod touches and ipad2 will not connect ti itunes. Unknown error keeps popping up 0xE800000A. I have uninstalled and reinstalled itunes. I have restored to original settings but it will not appear on my computer, but will other computer. What to do?

Thanks for the help Ricky.
I did put my iPod into DFU and iTunes recognized it in restore mode. After restore I am back where I was before - iTunes cannot connect because of an unknown error.
I have installed Jailbreak to see if I can bypass itunes but haven't succeeded. I can't get my computer to recopgnize the iPod as a device.
I'll take it to a Genius bar next time I am in the area of one. Until then I'll probably continue to try hacks to get it connected.
Dan

Is there a way to play video clips that use adobe flash and if not when are you going to resolve your problem with them ? I won't buy another apple product until you do and I Know I,m not the online.

Is there a way to play video clips that use adobe flash and if not when are you going to resolve your problem with them ? I won't buy another apple product until you do and I Know I,m not the only one.

Use the search feature and type in Flash and there are like thousands of posts on this.
You seem to think you are addressing Apple with your post. This is a user forum and we are all users just like you.

HT201318 I already purchased extra storage for iCloud now I'm at 15gb I want to go up to 25gb that is 40.00 a year . My question is will the 20 I already paid be subtracted from the 40.00 for the additional storage ????

I Have already purchased extra storage will the 20 I already paid count towards the up grade in storage or is it going to cost me another 40 buck

I Have already purchased extra storage will the 20 I already paid count towards the up grade in storage or is it going to cost me another 40 buck

Have LR5.7 standalone installed. Now with LR6 want to install through my CC2014 subscription. Do I have to uninstall LR5.7 first or will the online CC App install regardless?

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