Have most recent macbook pro connected to thunderbolt via thunderbolt cable.  Occasionally when I close my laptop the thunderbolt display goes black and does not come back on---even in response to keyboard.  Help

Have most recent macbook pro connected to thunderbolt via thunderbolt cable.  Occasionally when I close my laptop the thunderbolt display goes black and does not come back on---even in response to keyboard.  Help

Hello QuinnDev,
Thank you for posting in the Apple Support Communities.  It sounds like you are trying to use your MacBook Pro with a Thunderbolt Display in closed clamshell mode (MacBook Pro closed), but sometimes the display doesn't stay on.  I found an article that talks about closed clamshell mode.  You would have to fulfill the following requirements to use your display this way:
Requirements for closed display mode:
Power adapter
External keyboard, mouse, or trackpad
External display
You can find all the steps and the full article here:
Mac notebooks: How to use your computer in closed clamshell (display closed) mode with an external display
http://support.apple.com/kb/HT3131
I hope this helps!
All the best,
Sheila M.

Similar Messages

  • My iphone 4 screen just went black and will not come back on, I can connect it and charge it and it makes noise but no screen?

    What does it mean when your screen just goes black and will not turn back on? I can connect it to computer to charge and it recognizes it and charges it but no picture on screen.

    Hey Krkirst10,
    Thanks for the question. It sounds like you may have a hardware issue with your device, however let's try to isolate as much as possible to determine if that is so. To isolate the issue, follow the regular troubleshooting steps for power issues:
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    1. Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    2. Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion.
    Learn about LCIs and corrosion.
    3. Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    4. After at least 30 minutes, if:
                   - The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen. Then unplug the phone from power. If it immediately turns off, seek service.
                   - The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
                   - Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    5. If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
                   - If the display turns on, go to step 4.
                   - If the display remains black, go to next step.
    6. Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    7. If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    My issue is still not resolved. What do I do next?
    Contact Apple Support.
    For additional information, see this article:
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/TS2802
    Thanks,
    Matt M.

  • My iphone 4 screen went black and will not come back on, the screen lights up but is still black and will not show anything on the screen, it still vibrates though. help

    my iphone 4 screen went black and will not show anything on it, the phone still vibrates and lights up but the screen is black, HELP.

    I have a similar problem.  I restored my iPhone 5 to the latest available OS.  After completing the process the phone never restarted.  The phone was fully charged when I restored it but now refuses to charge past the red battery icon.  I have been able to get the phone in UFD mode several times and have been able to load the new OS on the phone.  The Apple logo does come on and the software fully loads.  iTunes tells me the phone will restart but never does.  I left it to charge all night but it never appeared to load the battery.  This morning I went to the Grand Central Terminal apple store for help.  A woman at the store plugged the phone in but it never charged.  She absolutely refused to believe that I got my phone in UFD mode and loaded any software on.  I don't think it is a battery issue.  The only solution I was given was to buy a new phone.  Repairing it was out of the question.  At this point the phone is completely useless.  Thanks in advance for the help.

  • I have connected my iPad 2 to an Infocus X1 projector using a 30 pin / VGA connection cord. The iPad displays the slide display mode only and does not permit slide show to be launched?

    I have connected my iPad 2 to an Infocus X1 projector using a 30 pin / VGA connector.  The iPad will not change from slide sorter mode to presentation mode. How do I change the iPad to 'slide show' and get the projector remote to respond to changing slides?

    The new Apogee Duet for iPad and Mac, is compaible with iOS devices and includes a USB Midi input. This sounds like the perfect solution for your workflow.

  • HT4061 My iPad 2 crashed when I was upgrading from 7.02 to 7.04.  I have tried to reset the iPad several times, but it does not come back.  It gets stuck with a screen that shows iTunes in the middle with a graphic showing the adapter cord with an arrow

    What do I do now to restore without looking all my data, photos and settings?

    Did you do a backup before you did the iOS update. You should always do this in case of problems. Otherwise your data/files my be lost.
    If you can't update or restore your iOS device
    http://support.apple.com/kb/ht1808http://support.apple.com/kb/ht1808
     Cheers, Tom

  • I have a iPhone5s when I try to upload photos to apps like viber it just goes black and does not upload

    Any ideas how to resolve uploading photos it worked ok with face book. But cannot load into viber or webpic app

    First step is a SMC reset:
    http://support.apple.com/en-us/HT3964
    Your font is a bit excessive.
    Ciao.

  • Hi I have a recent macbook pro 12" (bought in april 2012) model number A1278.  I'm trying to connect to a 23" apple cinema display (A1082) this currently is not working - i've bought an additional Apple MB570ZA Mini DisplayPort to DVI Adapter - no luck!

    Hi I have a recent macbook pro 12" (bought in april 2012) model number A1278.  I'm trying to connect to a 23" apple cinema display (A1082) this currently is not working - i've bought an additional Apple MB570ZA Mini DisplayPort to DVI Adapter - no luck!
    im not sure what to do next - can anyone help?
    im running OSX 10.7.4

    Hi There,
    I have had the exact same issue but with a projector.
    The issue lies with Mountian Lion 10.8.2.
    I tried many a combination with no luck to get HDMI working.
    Took my mac into the apple store and came to the conclusion it was the software, so I asked them to install 10.8 onto it (this is destructive so a backup is a must)
    Bought my macbook home and voila, now displaying through my projector.
    There is a small graphics update after 10.8.1 which seems to be the cause.
    Hope this helps.
    Thanks.

  • I have an old MacBook Pro, which just upgraded to OS X 10.10.3...in the process iPhoto disappeared, along with all my photos! I'm shocked, and have no idea what to do (furthest thing from a techie). Help??

    I have an old MacBook Pro, which just upgraded to OS X 10.10.3...in the process iPhoto disappeared, along with all my photos! I'm shocked, and have no idea what to do (I'm the furthest thing from tech). Did the photos go into iCloud? I have a photos icon now in the place of iPhoto, but no photos! Any suggestions or help?

    Niel, thank you! Can't get iPhotos, but found my photos after clicking "photos" in the new app, after your suggestion. (option, click). Whew! I panicked, and appreciate your help. I'm going to miss my old iPhoto!

  • I have upgraded my MacBook Pro 15 late 2011 to 8Gb RAM, now when I go to about this mac in it more info it doesn't show AMD graphics card as it used to before, it just show  Intel HD Graphics 3000 512 MB is that a problem that I need to worry about?

    I have upgraded my MacBook Pro 15 late 2011 to 8Gb RAM, now when I go to about this mac in it more info it doesn't show AMD graphics card as it used to before, it just show  Intel HD Graphics 3000 512 MB is that a problem that I need to worry about?
    and in system report >> hardware >> Graphics/Display >> it shows both grafics card listed.

    Some Mac's when the RAM is increased the Intel HD 3000 integrated graphics will bump itself up to the higher video RAM it takes, this seems to be what occured.
    It also means the dedicated graphics card will be used less, but only so slightly less.
    You obviously still should have both, you can test this by turning off Graphics Switching in Energy Saver, that will use the decicated AMD card all the time.
    You can also run Cinebench and compare the scores here
    Mac video card performance

  • After watching a youtube video in fullscreen on my Macbook pro, the display goes black and my laptop get stuck...

    After watching a youtube video in fullscreen on my Macbook pro, the display goes black and my laptop get stuck...
    And I need to reboot everything from the power button...
    It's just the second time it happens. What it depends from?    

    Hello DarlinDodson,
    I'd recommend taking a look through the following article that can help get your MacBook working with your TV again.
    Apple computers: Troubleshooting issues with video on internal or external displays
    http://support.apple.com/kb/HT1573
    Cheers,
    Allen

  • My iphone got wet and does not come on. I have some recent photos, can they be retreived? can my photos be retreived

    My iphone got wet and does not come on. I have some recent photos can they be retreived?

    Sounds like you are not running iOS 5 ..........
    Update your iPad 2 to iOS 5............
    I purchased an iPad 2 for my wife for Xmas and it did not come with iOS 5 so I had to update it......
    http://www.apple.com/icloud/get-started/
    http://support.apple.com/kb/HT4972

  • My iphone 4s has switched off and will not switch back on even when its connected to power charger or laptop. can someone help please

    My iphone 4s has switched off and will not switch back on even when its connected to power charger or laptop. can someone help please

    Just read that someone had the same problem on 3gs and someone had replied to press the home button and power button at same time, so I tried this and within a few seconds my phone had switched itself back on.

  • TS3694 Hi, My iphone 5 loses the 3G connections everytime i go into tunnel and also to holland park and it does not come back untill i restart the phone? i dont know why is it happening?

    Hi, My iphone 5 loses the 3G connections everytime i go into tunnel and also to holland park and it does not come back untill i restart the phone? i dont know why is it happening?

    Hi, beth.lau.gr.
    Thank you for visiting Apple Support Communities.  
    I understand you have been experiencing issues with your iPhone restarting and showing you a blue screen.  I wont be able to give you an exact answer as to why this is happening.  However, this is the most relevant troubleshooting article for this issue.  This article also provides options to reach out to us via phone for additional assistance.  
    If your iOS device restarts, displays the Apple logo, or powers off while you're using it
    http://support.apple.com/en-us/HT203899
    Cheers, 
    Jason H.  

  • I am trying to change my mousepad battery. keyboard does not come back up

    I am trying to change my mouse pad battery. have replaced battery. keyboard does not come back on.

    If you continue and you lose everything, you will be able to download most of the content again for free as long as you use the same Apple ID. You can read this about downloading past purchases.
    http://support.apple.com/kb/HT2519
    But before you continue and lose everything, try this.
    Eject your iPad, quit iTunes and restart your computer. Then launch iTunes and go to Edit>Preferences>Devices. See if you have mutliple iPad backups showing in there. If you have multiple backups, delete all but one of them. Also check the box at the bottom that turns off auto sync .... Prevent iPods ......Click OK and Then quit iTunes.
    Connect the iPad again and launch iTunes. Right click on your iPad name on the left side of iTunes and select backup. See if the iTunes will create a backup. If it does, after it finishes, click on the Summary Pane on the right and click on check for update. Try to update again.
    If it all goes OK, after you update the iOS you can back to Edit>Preferences>Devices and turn on atuo sync again - assuming that is how you want to sync.

  • My phone 5s did the new update and will not come back on. I already tried hard reboot still won't work. Been over a hour now. Please someone help I need my phone.

    My phone 5s 16gb gold did the new update and will not come back on. I already tried hard reboot still won't work. Been over a hour now. Please someone help I need my phone.   This phone is not even 6 months old been in case no scratches. This is driving me crazy.

    Connect your phone to a computer and restore your software using iTunes.

Maybe you are looking for

  • [SOLVED-ish] I can't get my RTL8188CE card to work

    I did a research about the Realtek 8188CE wireless chipset that my Toshiba Satellite C660-2UU the school gave me has. I know it already has its flaws because it works generally bad under windows, but on Debian with the drivers from the .deb package i

  • Extra networks listed but don't exist

    If I go to the System Preferences/Network/Location Automatic/Show AirPort....I see By default, join "A specific network" as my only option. Then in the Network listing there are two extra networks listed but they are phantom and don't exist. In the u

  • Simple but complete PI/XI scenario

    Hello, I have just started learning about PI/XI. Now I have access to a PI 7.1 system and would like to start "learning by doing" instead of just reading about stuff. I would like to start with something simple like a file to mail scenario where I am

  • Error in MiniBasis System..

    Hi All I am getting a error in SAP MINI BASIS System almost 90% of the times i try to activate/Run any object. Iam also getting the same error when after running a transaction i click on any Tabs in the screen. I checked the Computer system log there

  • CS3, Vista, Missing Duotones Presets

    Hi, I am using CS3 and Vista. I am trying to use the presets for duotones. I go Image | Mode | Duotone | Load...and get nothing. The Duotones folder is empty. A quick search of the internet suggests that the files have been moved. So I searched my pc