Have my print set up but am having trouble setting up my accounts on line. Either my e-mail is wron

Was able to set up my e-print on printer but am having problems setting up my account on-line. Keeps on telling me have wrong e-mail or password. How do I get this reset so I can start over. Very frustating, have been trying for weeks to get this done. The reason I bought this was for the e-print now I cannot use and have wasted my money. Please help me.

Hi bridgette12,
This issue usually occurs when you have a Snapfish.com account with the same email address as you are trying to use to create the ePrintCenter account. This should fix your problem:
1. Log onto Snapfish.com (reset password if necessary). You may skip this step if you already know your Snapfish password.
2. Go to www.ePrintCenter.com
3. Click Sign In
4. Click the blue Snapfish logo
5. Enter your Snapfish login information
Please let me know if this works for you.
If I have solved your issue, please feel free to provide kudos and make sure you mark this thread as solution provided.
Although I work for HP, my posts and replies are my own opinion and not those of HP.

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Congrats on your recent upgrade actionkatie! I am sorry to learn of the difficulties you are experiencing with your Samsung Galaxy S4. Let's get to the bottom of this because we want you to love your phone.
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I am a former employee of HP...
How do I give Kudos?| How do I mark a post as Solved?

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tt2

Have my print set up but am having trouble setting up my accounts on line. Either my e-mail is wron

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