Have new iMac with latest version of quicktime. But still have FCP5. When try to make a quicktime movie this version only processes 8 sec of a 7 minute sequence. What's up?

Have new iMac with latest version of quicktime. But still have FCP5. When try to make a quicktime movie this version only processes 8 sec of a 7 minute sequence. What's up?
Mike T.

It is strange. I thought 10.x might be the more recent but it also locked up when I tried to the web export. I ran into the no autoplay issue with the webpage so I'll need to look elsewhere to replace a Flash gallery... oh well. Looks like there are probably JS option that might work.
Thanks.

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I am using a new imac with osx lion 10.7.5 and have bought a copy of Apple iLife 11 on dvd a so that I can install iWeb and idvd, when I click on install iLife I get a message saying "iLife.kpg was signed with an invalid certificate

I am using a new imac with osx lion 10.7.5 and have just bought Apple iLife 11 on dvd so that I can install iWeb and iDVD, as macs no longer ship with these apps. When I click on install iLife I get a message saying "iLife.kpg was signed with an invalid certificate.
Next problem is that when moving through the installer and get to custom install, as I only want to install iDVD and iWeb, I am presented with the option to install iDVD, Sounds & Jingles and iWeb, but not sure what is going on with the other 3 options iLife Support etc, they seem to be greyed out but still look like they may install over the top of the newer versions already on my imac. Is it ok for me to just go ahead and hit install? Or do I have a problem?

Yep, just install iDVD (plus sounds and jingles) and iWeb if you want it (but note that iWeb apparently won't work if you upgrade to Mountain Lion).
Then use Software Update to get any late iDVD updates.

I have purchased a new iMac, with Safari 5.0.5, but it won't retain bookmarks, I thought I can download a new Safari from Apple. So I deleted Safari from the application folder.

I have purchased a new iMac, with Safari 5.0.5, but it won't retain bookmarks, I thought I can download a new Safari from Apple. So I deleted Safari from the application folder.
Then I tried to download Safari from Firefox but after finish download, what I got was a dmg file, with a pkg icon (an opened box) and it can't be installed. Same with Google Chrome.
My question is: how can I download Safari? And will it retain bookmarks?

Reinstall Safari from the Optional Installs.pkg on your Mac install disc that came with your iMac. Or in your case, you use Pacifist to extract the Safari app from the .dmg file.
To bookmark a webpage:
Go to the webpage you want to bookmark. If you use tabs, you can open multiple webpages in tabs to bookmark them as a collection.
Choose Bookmarks > Add Bookmark, or Bookmarks > “Add Bookmarks for These Tabs.”
Type a name for the bookmark or collection in the dialog that appears.
Specify where you want to keep the bookmark or collection. You can add it to the bookmarks bar, the Bookmarks menu, or to a collection if you have created any.
Click Add.
To add a bookmark quickly, click the Add button in the toolbar, or drag the webpage’s icon from the address field to the bookmarks bar.
To see your bookmarks, choose Bookmarks > Show All Bookmarks.
In the future, rather then deleting an app, come here and ask for help first. More times then not, you will save yourself time and trouble.

Have new iMac with iPhoto sharing turned on. When the shared library is clicked the library disappears or starts to load then disappears? What is wrong?

Have new iMac with iPhoto sharing turned on. When the shared library is clicked the library disappears or starts to load then disappears? What is wrong?

Try this: launch iPhoto with the Option key held down and create a new, test library. Import some photos and check to see if the same problem persists. If it doesn't then your current library is damaged and needs repair.
Therefore make a temporary, backup copy (select the library and type Command+D) and apply the two fixes below in order as needed:
Fix #1
Launch iPhoto with the Command+Option keys held down and rebuild the library.
Since only one option can be run at a time start with Option #1, followed by #3 and then #4 as needed.
Fix #2
Using iPhoto Library Manager to Rebuild Your iPhoto Library
Download iPhoto Library Manager and launch.
Click on the Add Library button, navigate to your Home/Pictures folder and select your iPhoto Library folder.
Now that the library is listed in the left hand pane of iPLM, click on your library and go to the File ➙ Rebuild Library menu option
In the next window name the new library and select the location you want it to be placed.
Click on the Create button.
Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments but not books, calendars or slideshows. The original library will be left untouched for further attempts at fixing the problem or in case the rebuilt library is not satisfactory.
If you experience the same problem with the test library then try this basic fix a try: make a temporary, backup copy (if you don't already have a backup copy) of the library and try the following:
1 - delete the iPhoto preference file, com.apple.iPhoto.plist, that resides in your
User/Home()/Library/ Preferences folder.
2 - delete iPhoto's cache file, Cache.db, that is located in your
User/Home()/Library/Caches/com.apple.iPhoto folder.
Click to view full size
3 - launch iPhoto and try again.
NOTE: If you're moved your library from its default location in your Home/Pictures folder you will have to point iPhoto to its new location when you next open iPhoto by holding down the Option key when launching iPhoto. You'll also have to reset the iPhoto's various preferences.
NOTE 2: In Lion and Mountain Lion the Library folder is now invisible. To make it permanently visible enter the following in the Terminal application window: chflags nohidden ~/Library and hit the Enter button - 10.7: Un-hide the User Library folder.
If that fails a reinstall of iPhoto is indicated. To do so you'll have to delete the current application and all files with "iPhoto" in the file name with either a .PKG or .BOM extension that reside in the HD/Library/Receipts folder and from the /var/db/receipts/ folder,
Click to view full size
Then install iPhoto from the source it came on originally.
OT

Had CS4 on Power PC Mac (Non Intel) Now have new iMac and trying to install CS6 but won't accept serial number

Had CS4 on Power PC Mac (Non Intel) along with prior Photoshop versions. Now I have new iMac and trying to install CS6 but it won't accept my original serial number (Starts with PSW401, etc.).

I know what you are saying. I had purchased the CS5.5 upgrade, and a week later got the CS6 upgrade. I did this back in 2012. I had a old Mac Power PC which does not allow you to install CS5.5 or CS6 because it was not an intel processor. So even though I had the upgrades I never installed them. I waited until my old MAC died which it did this past weekend. And now that I have a new iMac I tried to install the new software. All of my past upgrades referenced my original Photoshop that was still resident on my old Mac. But since the install no longer has that reference because of the new computer, it will not accept any of my past serial numbers that it needs for the install.

I have an imac with snow leopard. I do not have enough memory to get lion. I switched my mail to icloud and now my ipod touch has icloud. i can receive mail on my ipod touch and through the icloud web site, BUt I cannot receive mail on my mac directly

I have an imac with snow leopard. I do not have enough memory to get lion.
I switched my mail to icloud and now my ipod touch has icloud.
i can receive mail on my ipod touch and through the icloud web site, BUt I cannot receive mail on my mac directly any more. There is an exclamation point on my mail in box and also an ! on .mac.
Can anyone help me with settings so I can receive mail again directly on my mac?
Thanks
Mathmarv
<Edited by Host>

See this Apple note on troubleshooting icloud mail: http://support.apple.com/kb/TS4002
You may have seen this page already: http://www.apple.com/support/icloud/mail-notes/

I purchased a new iMac with latest iLife suite, however, IMovie will not read my videos. I deleted a 3iVX file that was not working but nothing happens now. Help

I just purchased a new iMac with the latest iLife suite. As part of the migration process in setting up the new machine the 3Ivx video codec was brought onto the new machine as well as my old movies. When I tried opening the movies iMovie crashed and told me it had a problem with the 3IVX video codec, in doing some research I found that the 3IVX video codec created a problem so I deleted it and downloaded Perian 123. The Perian 123 works well with Quicktime but iMove does not now see my old movies. At this point I cannot open any of my movies. Can anyone help? Thanks

There also might be a more updated, compatible 3ivx codec you can install, or just try re-installing a newly downloaded version of of the same old codec: http://www.3ivx.com/download/macos.html
Otherwise download and install MPEG Streamclip: http://www.squared5.com/svideo/mpeg-streamclip-mac.html
In iMovie hold down CTRL and click on the clips that don't open. Choose Reveal in Finder. Convert those files by dragging them into the window of converter program, and save as Apple Intermediate Codec (AIC). That format is native to iMovie and will work perfectly.

Have new iMac osx 2.5 intel and a few times now when in mail it starts to lag, rainbow spins and things go awry. Have to shut down and reboot to get it back to normal. Also a sender rang to say his email to me had been opened 140 times.....whats that???!!

Have new imac 2.5 mid 2011 OS X and macmail has a few times started to lag.....slow to accept writing and the rainbow spins and seems to stop it. have to shut down to get it back to normal. Very frustrating when in the middle of a message. Any ideas whats wrong ....whats happening...how to fix...Also a sender rang me to see if I forwarded their email on, and said that particular email had been opened 140 times.......I did not send on....any ideas about that one also.
Cheers Rhonda

Rhonda you Force Quit and app by click the Apple symbol in the upper left and selecting Force Quit... and then select the app that isn't responding and Force Quit it.
I'm not sure what is wrong with your Mail system but I'd recommend starting over with it. You can find out how in Mail Setup, Troubleshooting etc... If you still have trouble then contact AppleCare, you have 90 days of free phone service with AppleCare......why not use it?

Just bought a new imac with OS 10.10.2- now I have a problem. Cant' use my printer (Epson Stylus 1280, or my tablet Intuos 3, or my scanner Epson Perfection 3200- can't get new drivers and can't afford to replace with new.

Trying to find an affordable answer. My Epson stylus photo 1280 printer is not compatible with Yosemite, neither is my Intuos 3 tablet or my Epson perfection 3200 photo scanner. I need to find second hand options.
What are the options without buying all new everything? What models and drivers are available that are compatible with Yosemite OS 10.10.2?

I know I have to give up on the printer and scanner- but I am going to try to find something to keep my tablet going for awhile.
Are you actually reading the responses that people are giving you?
1. Your printer will work with Gutenprint support, possibly will work with 10.9 drivers.
2. Epson has a scanner Yosemite driver for your scanner.
3. And Wacom has a driver for your tablet.
You have no reason to be that miserable, all things considered.

I have new iMac with Lion installed; can I get a free upgrade for my MacBook Pro?

Hello
I recently bought a 27" iMac with Lion installed. Should I be able to download the upgrade for my MacBook Pro without paying. If so what should I do. If I go to the App Store I'll end up paying £20.99
Any help gratefully received
margaret

Margaret,
No you will need to purchase the upgrade. However if you own other Macs you want to upgrade once you have purchased Lion then you can upgrade the additional machines. Of course the additional machines must be using the same Apple ID. As long as the additional machine's meet the minimum system requirements listed below you are all set.
General requirements
Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
2GB of memory
OS X v10.6.6 or later (v10.6.8 recommended)
7GB of available space
Some features require an Apple ID; terms apply.

When I start up my new Imac with my password, it works but after going into sleepmode, I can't go out of the sleep moed with this password

I did the configuration of my new Imac and entered and confirmed my password when asked.
When my computer is switched of, I can startup with this password but after going into sleepmode, this password doesn't work.
The same when I go to "system preferences" users & groups, it's not possible to unlock the lock with this password
I'm sure that I never used another password.

If Apple was the one that replaced the ribbon cable, return it. If not, run AHT (Apple Hardware Test).
Using Apple Hardware Test to troubleshoot a hardware problem
Your issues might be caused by a hardware problem. Running Apple Hardware Test can help you solve this problem by showing you the faulty hardware.
Shut down the computer by going to Apple () > Shut Down…
Select Shut Down or allow the computer to shut down automatically.
Plug in the MagSafe power adapter into a power source and then connect it to your Mac if you have not already done so.
Press the Power Button to turn on the computer.
Press and hold the D key on the keyboard before the grey starting screen appears.
Continue to hold the D key until the loading screen shows up. You should see a globe.
When AHT has loaded, select your Language and then press the Return (↩) key.
Select the Perform Extended Testing checkbox located under the Test button.
Press the T key, select the Test button, or press the Return (↩) key to start running the diagnostics.
Report any issues it shows in a reply.
I hope I helped.

HT4759 I have an iMac with an Intel Core 2 Duo 2.4 GHz - OSX 10.6.8 (snow leopard) - is this upgradable to Mountain Lion?

I hav an iMac Intel Core 2 Duo 2.4 GHz 10.6.8 - I want to use th cloud - is this upgradable to Mountain Lion?

This page lists the compatible Macs - it depends on when you bought it:
http://www.apple.com/osx/specs/

Have a current account with zero balance...but still have my old phone...could I reactivate the old one?

Here's the deal...I have a current prepaid VZW account, but ran out of balance on it (exactly zero), but don't yet have the $$$ to refill it to make it active again. I have an old phone (same basic phone, except for older version) that is only about a year-and-a-half old. I was going to donate it to a charity or something like that, but I forgot all about it. I did the phone swap from it to my current phone a while back as well. If I reactivate the old phone, would I get the $10 bonus with a new number, and be able to use it as a temporary backup-type of phone ? Would VZW have a problem with that? It would only be a temporary situation, and would give me 60 days to try to refill the current phone. I would like to have an alternate number to use as a job contact number, and have no other number to use. Can I have two different online My Verizon accounts with the same name, address, etc. with two different phones with different numbers?

go to settings
then to store
tap your id then click sign out
then sign back in and you should be fine

My old comuter crashed.I have new one with win 8 on it.Songs that have been purchased through itunes wont download to my 5th gen nano

I have purchased songs from itunes,but have never been able to download them to my nano.My compuer has win 8 istalled on it.And I have autherized my computer.I have pretty much given up on this problem but I dont wand to by a new IPOD.Thans everyone in advance

http://www.yamipod.com/main/modules/home/

HT1338 I am using the latest versions of everything but still having hangups when trying to sync the iPad 3. The error i get says that syncing is disabled on the computer and cannot be enabled.

I am using the latest versions of all the apple products associated with using my Macbook Pro and my Ipad 3, but there continues to be a problem with the hanging up of the itunes program. THis was on the list of issues fixed when the version of Lion 10.6.3 came out and when i installed it. Any help will be much appreciated.

Apply the two fixes below in order as needed:
Fix #1
Launch iPhoto with the Command+Option keys held down and rebuild the library.
Select the options identified in the screenshot.
Fix #2
Using iPhoto Library Manager to Rebuild Your iPhoto Library
Download IPhoto Library Manager 4 for OS XC 10.6.8 and iPhoto 8.1.2 and later or iPhoto Library Manager 3 (for OS X 10.5.8 and iPhoto 7.1.5 and earlier) and launch.
Click on the Add Library button, navigate to your Home/Pictures folder and select your iPhoto Library folder.
Now that the library is listed in the left hand pane of iPLM, click on your library and go to the File ➙ Rebuild Library menu (iPLM 3) or Library ➙ Rebuild Library menu (iPLM 4) option.
In the next window name the new library and select the location you want it to be placed.
Click on the Create button.
Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments but not books, calendars or slideshows. The original library will be left untouched for further attempts at fixing the problem or in case the rebuilt library is not satisfactory.
Happy Holidays

Have new iMac with latest version of quicktime. But still have FCP5. When try to make a quicktime movie this version only processes 8 sec of a 7 minute sequence. What's up?

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