Have new ipod 5 can't get imessage to work?

got a ipod for my daughter unable to imessage to work/activate.... cheers

Try the steps provided in the article below:
iOS: Troubleshooting FaceTime and iMessage activation

Similar Messages

  • New iPod Touch, Can't get iTunes to work, extra headaches

    Hello,
    This is my first day in the Apple world: I caved and thought it would be good to get a new mp3/video player after my last one died. I ended up getting a 4th Gen Black iPod Touch - not sure if the color matters, but why not?
    Anyway, my second problem (first being the weird packaging, of tape through plastic then stuck on) started with iTunes: the thing just would NOT download. Every time I tried, the website kept saying "There is a problem with this Windows Installer package. A program required for this install to completecould not be run. Contact your support personnel or package vendor." That's just great: I can't get any music or video ONTO my iTouch without iTunes...right?
    After browsing around I found an older version of iTunes that seemed to work. Yay! But not really. Nobody ever mentioned that .flac and .avi files can't be imported into iTunes at all...so I had to go hunting online for third party converters. This took care of THAT problem...
    However, now that conversion is up, the older version of iTunes won't pick up my iPod Touch and Sync it. There is actually a "Sync iPod" button under "File" tab, but it's grayed out and I can't use it.
    Not entirely sure if this is why, but according to a few people, when a new iTunes comes out, the older one stops functioning as fully as it originally did, forcing people to upgrade their iTunes in order to make it work like normal.
    I tried to find a third party program to pick up my iPod Touch so I could upload files, but no luck. I feel like an idiot for not knowing how to turn source code into a program, and the binary installers I did find were user-hostile (ie. Right clicking to bring up a menu actually plays the movie and there's no stop button, you have to end task from the task manager). Windows Explorer only shows one folder in my iPod Touch, which is empty and four letters long, which gives no clue as to what it is.
    So here's my big question: now that I finally am fully ready to upload my files to my iPod Touch, I can't. Why?
    Is it my version of iTunes? Why can't I download iTunes' newest version? Why does updating from the older version yield the same result (though I'm sure both installers are the same)? Is there another way to get all my media onto my device?
    Thanks in advance...talk about a four hour headache...

    I've used the Reset Network Settings feature in my iPod Touch after every failed attempt to connect to my wireless network. I've also reset the wireless access point and router after making changes to them.
    It appears that my Touch is finding the wireless network, accepting the security password/key, and connecting to the wireless access point and router (I get a full signal on the strength indicator). However, the Touch appears to be acquiring the IP Address automatically, right? Thus, it gets the IP Address starting with "169". If I can manually set up the TCP/IP settings, I believe I can get it to connect. Is there a way to set up the TCP/IP settings manually?

  • I'm trying to have existing Exchange accounts setup on my new iMac and can't get it to work.

    I have existing Exchange accounts setup on my iPhone and iPad to access my work email.  I'm trying to do the same on my new iMac and can't get it to work.  I have it setup the same as my iPad and it asks me for my password over and over...any suggestions?
    <Re-Titled By Host>

    Hi mwatts18,
    As a preliminary troubleshooting step, you should reference the information in the following article:
    OS X Mail: Troubleshooting sending and receiving email messages
    http://support.apple.com/kb/TS3276
    I would especially suggest that you delete the account and re-add it, making sure that you are entering the correct password when you add the account. Thanks for being a part of the Apple Support Communities!
    Regards,
    Braden

  • On the new ipod touch can I get the iOS 7?

    on the new ipod touch can I get the iOS 7?

    And if it's a fifth-generation iPod touch that you're referring to. iOS 7 will not run on any earlier model of iPod touch.
    Regards.

  • Is there a way to reset my messages account, I can't get iMessage to work on IPad nor Mac osx. Help please this is really frustrating.

    Is there a way to reset my messages account, I can't get iMessage to work on IPad nor Mac osx. Help please this is really frustrating.

    Hi,
    Is there an iPhone involved ?
    If not, what happens  if you remove the Apple ID on the iPad and then set it in Airplane Mode (allow a couple of minutes at this point) followed by re-adding the Apple ID ?
    What, if any error messages are appearing on the Mac when you try to launch the App or Login to the iMessages server ?
    Is the Apple ID linked to an iCloud account ?
    In Messages 7 (Mountain Lion) this did not seem to be important but it seems it is in Mavericks/Messages 8
    9:14 pm      Friday; April 11, 2014
    ​  iMac 2.5Ghz i5 2011 (Mavericks 10.9)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad

  • Can't get iMessage to work on iPad 2

    Can't get iMessage to work on iPad 2

    Have the same problem. Don't verified any e-mail. iOS 6.0.1 - unstable system.
    Steve, are you looking for it??? Why you disappear? 

  • I just updated my phone and it is now stuck with usb cable and itunes logo and itunes on my computer says I have to restore.  Can I get my phone working again without loosing my photos?

    I just updated my phone and it is now stuck with usb cable and itunes logo and itunes on my computer says I have to restore.  Can I get my phone working again without loosing my photos?

    There is no other way than to plug into a computer to restore the phone. You can use another computer to do so, but in case you did not back up to iCloud your data and settings will be gone.
    Follow this article to connect in recovery mode:
    iOS: Unable to update or restore

  • TS4268 I can't get iMessage to work on this device.  Help

    I had an iPhone 4. Recently moved out of service area using iPad 2. Can't get iMessage to work. Keeps saying message not sent
    Help. This is my only contact with my boyfriend and I'm in a foreign country

    iMessage not sending - Settings>Messages>Show Subject Field. Make sure it's set to "Off".

  • I'm can't get iMessage to work with all my Apple devices.

    So i cant seem to get iMessage to work across all my Apple devices. My wife and I use the same Apple ID but have different phone numbers. Is there a way to get all our messages on our shared devices and our personal messages on our phones? (iPad, iMac, MacBook Pro: Shared)

    Hi,
    I have this set up with one Mac and two iPhones  (Not Multiple Macs)
    I added the Apple ID to the Mac for iMessages.
    I then added the Apple ID to the first iPhone.
    I accepted the pop ups on the Mac so that the iPhone was Listed in Receive At (you might have to Restart the App on the Mac to trigger this).
    I then added the Apple ID to the Second iPhone and again accepted the pop ups in the Mac.
    IF this is what you think you did but it is not working remove the Apple ID from both iPhones
    Place the iPhones in Airplane mode fro a few minutes to Break with the server.
    when back in normal mode and in Settings > Messages check the iPhone number is ticked and active.
    (Send a Test message to the Apple ID (Mac) to check)
    Add back the Apple ID if the test works.
    Restart the Mac version to trigger the pop ups and Accept.
    Repeat the set up with tests for send iPhone.
    I have never set this up with one ID on two or more computers but it should work.
    9:01 PM      Wednesday; June 4, 2014
     iMac (Mavericks 10.9.x)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb( 10.6.8)
     Mac OS X (10.6.8),

  • Previous iPod Touch worked fine, new iPod Touch can't get an IP Address

    I had a version 1.1.4 iPod Touch for several days and it worked quite well. I was able to automatically connect to wireless connections at work, at home and at my parents house without meddling with any wireless settings and by just using DHCP.
    The other day I exchanged the iPod Touch for a different one, due to a defect in the case manufacturing, and with this iPod Touch, I haven't been able to connect to any of the previously mentioned wireless networks. I noticed that I wasn't able to get an IP address at all at my parents house, but I figured it was because I hadn't upgraded to 1.1.4, and was still at 1.1.3. I upgraded to 1.1.4 though this morning and at the work network, I'm having the same issue. I can easily connect to the wifi networks, but if I look at the DHCP settings, it's all blank. I can't get an IP address.
    I looked around the forum here and found a great deal of people who for some reason couldn't connect to their particular wireless setup. This problem however is different in that I could easily connect to many wireless setups, but now that I've seemingly just switched to a different iPod Touch, I can't connect to the same ones at all.
    It seems weird to me that the issue could just be that I got a different iPod, and I really think there must be some other reason, but I can't think of one. From all outward appearances they're the exact same. Same networks, same version.
    What else could be the issue?

    If your new Touch can't get on any network, then does it have a MAC address assigned to it? Go to Settings/General/About and scroll to the bottom to see if you have a "Wi-Fi Address", which is the MAC address assigned to your particular unit.
    See this article for reference:
    http://docs.info.apple.com/article.html?artnum=306067
    If you're able to get on some networks but not others (where you had no problem before) then perhaps there is a subtle difference in the new unit's performance. You can try restoring it to see if that helps, but that means erasing everything and starting over.

  • Brand New Ipod Touch-Can't Get Music under "music"

    This is my very first Apple product EVER!
    Got a brand new Ipod touch generation 4.  Downloaded two albums on Itunes, then synced it with my Ipod touch.
    When I go to use my Ipod, I got to the "music" icon, but i have NO music.
    I go to the "more" option and 9 out of 10 times, I'm only given THREE options there "Compliations, Composers, Genre".  Only once or twice in the last 72 hours, have I had an additional option of "shared".  When i do have the "shared" option, I can see the music that I've downloaded.  I click on it as if to play it, and it sort of seems like it's playing it, but I hear NOTHING.
    Please help me, I'm so frustrated!

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Unsync all music and resync
    - Reset all settings      
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up                                                                
    - Restore to factory settings/new iOS device.             

  • HT203167 external hard drive died and have new one. how can i get my old purchases onto new hard drive?

    help! my external hard drive died. have tons of tv shows and movies on it. how can i get my old purchases from itunes onto my new hard drive?

    Just plug it in and sync it.
    (60463)

  • I want to know if i pre-order the new ipod,when can i get it?

    i have pre-ordered a new ipod touch last week.And i did not see APPLE took the money from my credit card. i wonder if oreder it successfully.And it said it can ship in Oct, I want to know when.DATE

    The shipping date can't always be precisely determined due to potential complications. I believe Apple is in the middle of some kind of production and/or legal processes so they don't know precisely when they'll be able to ship. Don't worry.

  • New ipod touch 5 cannot get iMessage to start

    just got new ipod touch 5 and cannot get iMessage to verify or work

    Maybe:
    iOS: Troubleshooting FaceTime and iMessage activation

  • IPod Touch: Can't Get Wireless To Work

    I have a new iPod Touch. I have a Linksys WAP54G (Wireless Access Point) hooked to a Linksys BEFSR41 (Cable/DSL Router) fed by an Alcatel DSL modem using an AT&T DSL 6.0 connection. My wireless network is security enabled with a 10-digit wireles network key. My iPod Touch recognizes the newtork, accepts the network key, and confirms a signal from the access point. But, the iPod Touch will not connect to anything (Safari, YouTube, Google, etc.). When I look at the IP Address in the iPod Touch, it starts with "169".
    What do I need to do to get my iPod Touch to work with my wireless network? Thanks. Help is appreciated.

    I've used the Reset Network Settings feature in my iPod Touch after every failed attempt to connect to my wireless network. I've also reset the wireless access point and router after making changes to them.
    It appears that my Touch is finding the wireless network, accepting the security password/key, and connecting to the wireless access point and router (I get a full signal on the strength indicator). However, the Touch appears to be acquiring the IP Address automatically, right? Thus, it gets the IP Address starting with "169". If I can manually set up the TCP/IP settings, I believe I can get it to connect. Is there a way to set up the TCP/IP settings manually?

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