Have not received welcome coupons yet

Hi all,
I signed up for GCU for the $30 sale price on February 15th, but have yet to recieve my welcome coupons. I know it typically takes 2-3 days to get the email, so I can give it a couple more days, but I just figured I'd get on top of it sooner rather than later.
Thanks

Hi crazyg0od33,
Welcome to the Best Buy forum, and congratulations on becoming Unlocked!
As you mentioned, you should receive a Welcome Packet via email within about 2 to 3 business days. Since you purchased your Unlocked membership on 2/15/2015, your 3rd business day would have been 2/18/2015. Please feel free to send me a private message if you still do not have a Welcome Packet, by clicking on the blue button in my signature, and I will see what I can do to help. Just remember to first double check your email accounts spam/junk folders.
Thank you for posting to the forum and for being a My Best Buy™ member.
Derek|Social Media Specialist | Best Buy® Corporate
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Renewed GCU a month ago and have not received welcome packet.

I renewed my GCU membership on 9/28. To date, I still have not received the welcome packet coupons.

Hi klimb22,
Thanks for your continued interest in the Gamers' Club program! It typically only takes 2-3 business days for welcome packets to arrive via e-mail, so you should have received yours by now if you renewed back in late September.
I've sent you some information, so please make sure to check your private messages when you get the chance to do so.
Aaron|Social Media Specialist | Best Buy® Corporate
Private Message

Regarding refund we have not received our item yet...

Sir we have not received our item which is you promissed at the time of purchasing , Which is maintioned in ur terms in order.
We are waiting 2-4 Days for deivery of our item (According to order [***] ) Else Refund the our amount positively up to 04/12/2012 *.
If failing (*) Above than we will go to consumer court for justice ..........
Our item detail as following :
Order no:
Order date:
15th nov 2012
Billing information:
Delivery information:
Qty
Product
Unit Price
Total
1
Samsung vg-stc2000 skype tv camera (skype certified)
6590.00
6590.00
Cost of items
6590.00
Delivery
0.00
Currency
Inr
Grand total
6590.00
shopping with chatandvision!
For your safety and protection, all personally identifiable information has been redacted from this post.
EDIT : title/message case changed.

Hi, jitendra41085, and welcome to the Community,
Please note, for your safety and protection, I redacted all personally identifiable information from your report. Please never, ever include these or other details such as your e-mail address, telephone number, and real name in any post on a public Community or forum such as this.
Have you also filed your report with Chat and Vision as well as with Skype Customer Service? Because of the information needed to trace your order, it is best to file via their secure portals (https://).
Here is a link to the instruction on how to contact Skype Customer Service: Contact Customer Service Please skip past Step 2 of the instruction which provides FAQ articles and other information for your review, and proceed to Step 3, Continue Support Request.
Best regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

Haven't received welcome coupons yet...

I haven't received my welcome coupons yet and I registered for GCU on the 18th of February. I was just wondering when I am supposed to receive those because I wanted to get the FFType-0 strategy guide. Thanks for any help!

Hello BBPunjabi816,
I want to thank you for joining the Gamers Club Unlocked and contacting us on the forums. Please make sure to check your "Junk" or "Spam" folders associated with your My Best Buy account. If you're unable to locate the coupons, then please send me a private message by clicking the blue box at the end of my signature with your program purchase information.
Blake|Social Media Specialist | Best Buy® Corporate
Private Message

Not received welcome coupon

Hello all,
I am new to the gamers club unlocked. I purchased my membership earlier this week, and I haven't received my welcome coupon. If anyone can tell me what I can do to get this coupon, it would be greatly appreciated. Thanks!

Hello Tarheelmatt2013,
Let me start by welcoming you to the Gamers Club Unlocked program and thank you for posting on the forums! Have you checked your "Junk" or "Spam" folder associated with your email address? Sometimes the email can be filtered there. If not, please send me a private message by clicking the blue box at the end of my signature with your purchase information. I'll be happy to investigate your account.
Blake|Social Media Specialist | Best Buy® Corporate
Private Message

IF YOU ORDERED AT 3AM AND HAVE NOT RECEIVED SHIPPING INFO YET or CHARGED ACCOUNT, PLEASE READ...

I called a Verizon CSR this morning because I ordered my Iphone 4 at 3:10 AM EST, and I did not receive any tracking or shipping information yet, and I was starting to see several people that ordered after me receiving their phones. So I decided to call a CSR and see what was going on, she told me that there was a problem with my CC, not going through and I should have gotten an email, which I didn't. She reprocessed my CC and of course it did go through that time, but she wasn't sure if that re-set my prompt or not. I checked my bank account and today my account was finally charged. She did say that since they took my payment my phone should be shipped, but she did tell me that there are phones that were ordered that were on back order. If your account has not been charged or you received a shipping information and you ordered your phone at like 3:00 am on 02/03, contact customer service. There maybe a problem and they are not sending out emails letting you know. I hope I still get my phone, otherwise I got up at 3:00 am for nothing. Also, the reason my bank card did not go through is because my bank decided to do a system update and my payroll did not do into my account like it normally does, they had to manually post all direct deposits that day. So it's not like I didn't have available funds! I hope this helps some of you, had I not contacted a CSR, I would have never know, when I dial 611 it said my phone was going to ship on 02/10, and there was no problems.

I had the same problem and my card was never charged but I had an order confirmation # that I had copied and pasted and e-mailed to myself the night the order was placed. For a few days when I used the confirmation # in the "order status" on the Verizon website I received a message saying it was being "processed." Then over the weekend I began receiving a message saying "technical difficulties" when I entered the confirmation # so I called today to see what was going on. The CSR told me they had no record of my confirmation # (VERY weird since a few days before it worked on their website) and there was NOTHING they could do except tell me to re-order at 3am on the 9th. WHAT?!? Anybody else have this problem?

Have not received my computer yet

it has been sitting in sacramento for 4 days and i should have received it today or 2 days ago fwho should i contact can't find an email for this problem. thanks BD

Hello Dolphiii
Thanks for visiting the HP Consumer Support Forums!
This forum is for suggestions directly related to the forums. If you'd like to leave feedback regarding issues not directly related to the forums, please follow this link:
http://welcome.hp.com/country/us/en/contact_us.html
This is a user-to-user community, and not a venue to receive directly help or feedback from HP. If you have any further questions or concerns, please feel free to send me a Private Message.
Thanks!
DaniW
HP Forum Admin
--Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"

I Purchaced Quicktime Pro, But Have Not Received My Software Yet. HELP!

Since I have a PC, I don't visit the Apple website very often. However, I need to make Quicktime movies from Flash and After Effects.
Recently, I was offered an update for Quicktime (through a pop-up from Apple), and when I updated it, ALL of my Quicktime movies stopped working What a slimey way to make you buy new software!
So I went to the Apple website and purchased the new version of Quicktime Pro, hoping that this would resolve the issue. I couldn't figure out if Apple was going to mail me the software, or if I was supposed to download it from the website.
I have tried to read the support topics, and can't find this subject anywhere. It has been at least 2 weeks, and I haven't received anything from Apple, not from the internet and not in the snail mail. I sent an email to the company and have received NO REPLY!
I am very frustrated by this and wonder if Apple actually knows what it is doing? How do they expect to keep customers, if they have such terrible customer service?
Is there anyone out there who can tell me how to get my hands on the software that I purchased?

Someone else may correct me, but to the best of my knowledge, QuickTime cannot deal with any Flash format newer than Flash 5. Because of that, the more recent versions of QT have removed Flash support pretty much completely. So for a Flash 8 video, I believe you'll need some other conversion tool. But with luck someone else here with more solid knowledge about Flash and conversion will chime in.
As to the AfterEffects movies, what codecs (audio and video) were used and what precisely means "quit working". Will they not load, will they load but not play at all, or will they load and play but with problems?
And again, it will probably help people offer suggestions if you post what version of QuickTime you're using. If it says it's up to date, I would presume it's 7.5.5, but check the version in QuickTime Player to confirm.
Regards.
Message was edited by: Dave Sawyer

Have not received serial number yet been 12 days

why havent i received my serial number email yet

Does your Cloud subscription properly show on your account page?
If you have more than one email, are you sure you are using the correct Adobe ID?
https://www.adobe.com/account.html for subscriptions on your Adobe page
If yes
Some general information for a Cloud subscription
Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
If no
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

HT1577 i purchased a promo within an app and have not received it yet

Smurf Village:
hey!! did anyone purchase Smurfberries with the promo yesterday and not get their berries? i tried to purchase the first offer of $4.99 but it did not go through. then the only one offered to me was the $12.99 one , so I bought it. I was charged for BOTH and have not received my Smurfberries yet!! how do I report a problem?
thanks!

Hi Brian,
Welcome to Apple Support Communities.
It sounds like you’re running into an issue with an in-app purchase, you've made the purchase but haven't received it yet. Take a look at the article linked below, it provides information that can help you resolve issues with missing in-app purchases.
If you don’t see your in-app purchases - Apple Support
Also, you may want ensure restriction settings aren’t preventing In-App Purchases on your device as shown here:
Use restrictions to prevent purchasing on your iPhone, iPad, or iPod touch - Apple Support
Take care,
-Jason

Have not received my GCU welcome package.

Signed up on May 26th and never received any of the special welcome coupons.

Hi o0hzsleepy,
It’s great to hear that you’ve recently signed up for Gamers Club Unlocked (GCU), and I thank you very much for doing so! There are many fantastic benefits to GCU, including the Welcome Packet that you receive when joining the program. I hope that you’ve been enjoying your GCU benefits thus far. However, I’m very sorry to hear that you may have not received your Welcome Packet yet and I’ll happily assist with this today.
The Welcome Packets are usually sent within 2-3 business days of signing up for GCU. If you signed up in May, you most certainly should have received your Welcome Packet by now! I’m going to send you a private message with more information in regards to this. To check your private messages, simply log into your account on the forums and click the small envelope on the top right of the screen.
Thank you again for becoming a GCU member and you’ll be hearing from me shortly!
Sincerely,
Brian|Senior Social Media Specialist | Best Buy® Corporate
Private Message

I downloaded my Adobe Creative Suite 5.5 design standard, student and teacher licensing and it load ed. I am waiting for an email to finish up but I have not received it yet, I had the serial number entered in and everything should have been good to go.

I downloaded my Creative Suite 5.5 student teacher licensing software. I all loaded fine in my Mac but at the end of the download it gave me a message that I would need to check my e-mail for further steps in order to be able to use the software. I have not received this e-mail yet. I had my email listed as <Removed by Moderator>
Is there something that I need to show as proof of being a student yet? I had to give my student id number in order to get the serial number. I did not use my student e-mail address though. If that is the issue I can supply that also. <Removed by Moderator>
Help. Please

Erdygirl please be aware you are posting to a public forum. I have removed your personal information from your previous post.
Please check your account at http://www.adobe.com/ to locate your serial number. You can find more information on how to locate your serial number at Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.

Can I charge my I Pad Gen1 with my charger from my I Phone 3? I bought it used , I have not received it yet, need to know because I have the regular charger and auto.

Hi I bought an I Pad Gen1, used, with no accessories, will my I Phone 3 charger, wall and auto work with it or do I need to buy another? Have not received it yet( ebay).Please advise. Thank you.

Your iPhone charger is 5W, whereas the iPad 1 charger is 10W. The iPhone charger will work, but the charge time will be more than double. If you buy a new charger, get the iPad 4 charger which is 12W. It will charge faster than the 10W charger.
FYI
The quickest way (and really the only way) to charge your iPad is with the included 10W or 12W (5W on Mini) USB Power Adapter. iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter (5W). When attached to a computer via a standard USB port (2.5W, most PCs or older Mac computers) iPad will charge very slowly (but iPad indicates not charging). Make sure your computer is on while charging iPad via USB. If iPad is connected to a computer that’s turned off or is in sleep or standby mode, the iPad battery will continue to drain.
Apple recommends that once a month you let the iPad fully discharge & then recharge to 100%.
How to Calibrate Your Mac, iPhone, or iPad Battery
http://www.macblend.com/how-to-calibrate-your-mac-iphone-or-ipad-battery/
At this link http://www.tomshardware.com/reviews/galaxy-tab-android-tablet,3014-11.html , tests show that the iPad 2 battery (25 watt-hours) will charge to 90% in 3 hours 1 minute. It will charge to 100% in 4 hours 2 minutes. The new iPad has a larger capacity battery (42 watt-hours), so using the 10W charger will obviously take longer. If you are using your iPad while charging, it will take even longer. It's best to turn your new iPad OFF and charge over night. Also look at The iPad's charging challenge explained http://www.macworld.com/article/1150356/ipadcharging.html
Also, if you have a 3rd generation iPad, look at
Apple: iPad Battery Nothing to Get Charged Up About
http://allthingsd.com/20120327/apple-ipad-battery-nothing-to-get-charged-up-abou t/
Apple Explains New iPad's Continued Charging Beyond 100% Battery Level
http://www.macrumors.com/2012/03/27/apple-explains-new-ipads-continued-charging- beyond-100-battery-level/
New iPad Takes Much Longer to Charge Than iPad 2
http://www.iphonehacks.com/2012/03/new-ipad-takes-much-longer-to-charge-than-ipa d-2.html
Apple Batteries - iPad http://www.apple.com/batteries/ipad.html
What to Do If Your iPad Won't Charge
http://ipad.about.com/od/iPad_Troubleshooting/a/What-To-Do-If-Your-Ipad-Will-Not -Charge.htm
Extend iPad Battery Life (Look at pjl123 comment)
https://discussions.apple.com/thread/3921324?tstart=30
New iPad Slow to Recharge, Barely Charges During Use
http://www.pcworld.com/article/252326/new_ipad_slow_to_recharge_barely_charges_d uring_use.html
Best Practices for iPad Battery Charging
http://www.ilounge.com/index.php/articles/comments/best-practices-for-ipad-batte ry-charging/
Tips About Charging for New iPad 3
http://goodscool-electronics.blogspot.com/2012/04/tips-about-charging-for-new-ip ad-3.html
How to Save and Prolong the battery life of your new ipad
https://discussions.apple.com/thread/4480944?tstart=0
Prolong battery lifespan for iPad / iPad 2 / iPad 3: charging tips
http://thehowto.wikidot.com/prolong-battery-lifespan-for-ipad
iPhone, iPod, Using the iPad Charger
http://support.apple.com/kb/HT4327
Install and use Battery Doctor HD
http://itunes.apple.com/tw/app/battery-doctor-hd/id459702901?mt=8
To Extend a Device’s Battery Life, Get to Know It Better
http://tinyurl.com/b67c7xz
iPad Battery Replacement
http://www.apple.com/batteries/replacements.html
In rare instances when using the Camera Connection Kit, you may notice that iPad does not charge after using the Camera Connection Kit. Disconnecting and reconnecting the iPad from the charger will resolve this issue.
 Cheers, Tom

I have a case number but have not received my serial number yet after 4 days. Please help.

I have a case number but have not received my serial number yet after 4 days. Please help.

Do you know where I go to do contact Adobe directly, please?
On Tue, May 5, 2015 at 11:06 AM, Barbara B. <[email protected]>

Have not received the online number yet!

I have purchased the online number for Germany on Friday, 7th Sept but I have yet not received the number! Its been almost 3 days and I have not received any notification. In the email I received from skype, it says usually it takes 6 hours!! Will there be any confirmation from Skype, when i will get the number?
thanks
Solved!
Go to Solution.

For Germany I have read that it may take up to two weeks. something to do with the German govt. Skype has no control over this. I am not german, but have read this on other threads,
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Thank You!

Have not received welcome coupons yet

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