Have photoshop cs 3 - lost serial number

Hello my nephew d/l photoshop cs 3 for me in March 2009 (on my old HP Compaq Presario X6000 laptop, which I no longer have, also he wiped its hard drive clean when I gave the laptop to him this past July), and he backed it up for me on a disc, so yesterday I installed it from the disc onto an Asus Eee PC netbook (just bought this netbook this past Thursday) that has a 160 GB hard drive and a max. screen resolution of 1024 x 768 & Windows XP, it installed nicely, no problem but now it's asking me to input the serial number. I lost the serial number for my photoshop - is there any way that I can retrieve it so I can write it down for safekeeping and so I can input this serial into the one I installed into my netbook?
Thanks.

If the copy of PS was purchased via the Adobe Store (should have been, with a download), or was registered, then Adobe will have your S/N. You should be able to log-in to Adobe.com with your Adobe I.D. and find that S/N. If not, then a call to Adobe's Customer Service will have the info. It will be in the database.
Good luck,
Hunt

Similar Messages

  • I have old disc photoshop elements but have lost serial number how can i get replacement number

    i have old photoshop disc but have lost serial number can i retreave new number

    If you registered PSE when you first installed it, go to the main page of adobe.com and look for My Adobe on the upper right side of the page. By working your way through the links there you should find your serial number.

  • I bought Photoshop CS6 Extended(education edition) for Mac. Now ik want to install it on my (new) macbook. I have the product code and serial number. I receive an error code: may be a false copy. How can I install this program?

    In 2012, I bought Photoshop CS6 Extended (education edition) for Mac. Now I want to install it on my new Macbook. I have the correct serial number and product code, but I receive an error message: the software may be a false copy etc....What to do?

    Here is a copy of the error
    This means : Installation failed.
    Verification of the Adobe Software failed
    The product you want to install is no valid Adobe product and seems to be falsified.
    HUgo
    Op 29-aug.-2014, om 23:42 heeft Jeff A Wright <[email protected]> het volgende geschreven:
    I bought Photoshop CS6 Extended(education edition) for Mac. Now ik want to install it on my (new) macbook. I have the product code and serial number. I receive an error code: may be a false copy. How can I install this program?
    created by Jeff A Wright in Downloading, Installing, Setting Up - View the full discussion
    Hugo please turn off your e-mail signature.
    If your serial number is listed as being valid at http://www.adobe.com/ then I would recommend obtaining a fresh copy of the installation files.  You can find details on how to locate your serial number at Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.
    To download a fresh copy of the installation files please see Download CS6 products.
    Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at https://forums.adobe.com/message/6685617#6685617
    Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:
    To unsubscribe from this thread, please visit the message page at . In the Actions box on the right, click the Stop Email Notifications link.
    Start a new discussion in Downloading, Installing, Setting Up by email or at Adobe Community
    For more information about maintaining your forum email notifications please go to http://forums.adobe.com/thread/416458?tstart=0.

  • I lost my photoshop elements 7.0 serial number and i had not had it registered so i can't get it back. My old desktop broke and i would like to install photo shop on my new laptop. How can i get it back?

    I lost my photoshop elements 7.0 serial number and i had not had it registered so i can't get it back. My old desktop broke and i would like to install photo shop on my new laptop. How can i get it back?

    I would first go to your Adobe Account and make sure that all info in it was correct and then match up all S/N's with your records. If you find any problems, then make corrections.
    If all matches, but does not work, contact Adobe and see if they still sell replacement DVD's for CS2. Adobe usually does, for a small price. Still, you will need your correct S/N, so you will probably be back on the phone to Adobe. When I once used them for a S/N problem, they were quick and did a perfect job.
    Good luck,
    Hunt

  • I lost my 50$ unused iTunes card but I have the receipt with the serial number. Is there anything apple will do?

    I lost my 50$ unused iTunes card, but I have the receipt with the serial number. Is there anything apple will do ?

    Contact iTunes Customer Support and ask them.

  • I purchased photoshop cs5 and I want to re install it because I have a new computer but I do not have the disk only the serial number?

    i purchased photoshop cs5 and I want to re install it because I have a new computer but I do not have the disk only the serial number?

    Download CS5 products

  • Lost serial number and need to reinstall Adobe Photoshop Elements 11

    After wiping my computer clean, I had to reinstall Adobe Photoshop Elements 11 but realized I no longer have the box with the serial number. I purchased the softward from a camera company called B&H Photo but they don't do anything but ship. I have the external box with barcode but not the internal box with serial number. What can I do to reinstall?

    I finally found the correct download page through exploration. I'm sorry I didn't keep track of my path. Anyway, I've got it working!
    Ned, the page you just gave me is where I started. Clicking on "Adobe Elements 12" opens a table describing the product with links because of the way it's set up, I thought the table was inviting me to download the Japanese version or the German version, but no English!
    Thank you so much.

  • How do activate adobe photoshop elements 13 on a second computer. I have an activation code and serial number?

    How do activate adobe photoshop elements 13 on a second computer. I have an activation code and serial number?

    You may want to ask in the Photoshop Elements forums where there are those who can better handle this question if you run into problems.
    Gene

  • Purchased new mac, but lost serial number and no longer have access to registered email.  Help

    Hi,
    As the subject header states, I purchased new mac, but lost my serial number and no longer have access to registered email.  I had purchased the Creative Suite Web and Design C6 version.  Support said they can only forward my lost serial number to the registered email.  Since she was without effective tools, she recommended I post something on the forums for support.  Anyone have the ability to get me back to using my suite?
    Thank you,
    Philip

    Only the person(s) you spoke to have the ability to provide you with the serial number.  People here can merely suggest where to look for it.  If you registered your software when you installed it originally then you should be able to find your serial number stored in your Adobe account online in the Products section.
    You might want to try updating your information in your account if the email is the only thing holding back from getting the info sent to you.

  • I have no download link or serial number on my order page for Photoshop Element 12

    I have no download link or serial number on my order page for Photoshop Elements 12 like I have for previous version.
    I asked for upgrading on october 23th, base on the grace period, because I bought PE11 in september, since this I chatted to times with Adobe support about this with only a very little step each time for the problem resolution. But we are now novenber 24th, one month later and I have no serial number and download link on "my adobe" order page.
    Chatting is very difficult for non english speaking person. I have no direct email for order resolution where I can take time to answer and ask question.

    Try direct contact with country reps by phone or fax:
    Adobe Systems France SAS
    112, avenue Kléber
    75784 Paris Cedex 16
    France
    Tel: +33 1 56 54 99 00
    Fax: +33 1 56 54 99 01

  • How to retrieve a lost serial number for Photoshop Elements 13 with incomplete setup and not yet registered

    Cant activate my new Photoshop software as no serial number. Used redemption card to download software. Set up Adobe account but no serial number listed and no email received to my email. What now??????

    You are actually in the wrong forum
    Elements Forum
    But this might help
    Troubleshoot installation | Photoshop Elements, Premiere Elements | Windows

  • I purchased photoshop elements 8 on line in 2010. I recently switched to a new desktop computer. Photoshop asked for my serial number. I entered the correct serial number (obtained from Adobe). It says it is invalid. How do I get this corrected so I can u

    I purchased photoshop elements 8 on line in 2010. I recently switched to a new desktop computer. Photoshop asked for my serial number. I entered the correct serial number (obtained from Adobe). It says it is invalid. How do I get this corrected so I can use the product I purchased?

    Hi Rosera,
    This is bad and I am sorry to hear that you are running into these issues.
    Let me connect with you, so right now, the current state is that you have installed copy of PSE 8 in trial on your windows 7 machine, and when you are trying to enter the serial number from your PSE 8 Box, it is saying the serial number to be invalid?
    It might sound pretty obvious, but please make sure that you are entering the serial number correctly and of PSE 8(in case you bought a PEPE box)?
    Have you tried the steps mentioned below by Barbara?
    If possible, you can send me the serial number through PRIVATE MESSAGE and I can check it on my end that whether the serial number is indeed invalid or that the issue is with your machine?
    Regards,
    Ankush

  • Can I download Adobe Creative Suite 5.5 Design Premium on a new Mac if I've had it installed on my old one since December 2011? I have the product key and serial number.

    I bought a new Macbook Pro 13 inch in December 2011 and I bought the Adobe Creative Suite 5.5 Design Premium shortly after and installed it on the computer.  The other day my friend spilled his drink on my computer and it is now going to cost me $800 to get it fixed so I am considering getting a new one instead of getting mine fixed I'm not sure if the memory is still ok or not either.  It didn't get that wet and Apple told me it is more than likely ok but there is no guarantee that they are going to keep the memory when they fix it.  So I was wondering if I get a new one if I can install the Suite on the new one I still have the product key and serial number for the Suite.  Or if I decide to get mine fixed and the memory is swept, then can I reinstall it on mine after it is fixed?  If anyone can help me it would be greatly appreciated!!! Thank You

    deactivate your installation on your old computer (help>deactivate).
    Downloads available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
    Photoshop Elements:  13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
    Lightroom:  5.6| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • HT200276 HOW WILL I GET THE LOST SERIAL NUMBER OF FINAL CUT STUDIO

    HOW WILL I GET THE LOST SERIAL NUMBER OF FINAL CUT STUDIO ???

    It's on the back of the installation booklet. If you've lost that, and have some proof of purchase, it can probably be sorted out by contacting Apple.
    Russ

  • I just purchased Photoshop 11.  The serial number is not valid to get me out of the trial.

    I just purchased Photoshop 11.  The serial number is not valid to get me out of the trial.

    You need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.
    Here are some links to help make contact:
    http://www.adobe.com/support/chat/ivrchat.html
    http://www.adobe.com/support/download-install/supportinfo/

Maybe you are looking for