Have premium account with free calls to Germany --...
Hey everyone,
I have a SKYPE PREMIUM account with free calls to Germay since now more than a year.
I did not have any problems with the account so far till I renewed my subscription last week.
Now all of a sudden I can `t reach any number in Germany any more.
After spending 20 min in the chat with the support team all I got was : This provider you are trying to call is not supported (yet I was calling it all the time before the renewal).
The support was very poor, I even think that I was chatting with a robot since my case was obviously not completely understood and she (NICOLE F. ) always gave me the same answer.
DOES ANYONE HAVE SIMILAR PROBLEMS and a better suggestion than the skype bot??
Any help would be much appreciated.
Thanks in advance.
Daniel
microwave wrote:
Is this available for me, or do I have to wait until renewal time?
Should be available to you now. contact customer service
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.
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