Have Premium Subscription and Cannot Group Call

I have premium and cannot conduct group calls.  I am on a mac and use a pc too...neither one works. 
I cannot form groups and I cannot add to a video call that I am on.
Anyone have a way to contact Skype for this.  I am considering canceling my credit card payment as this is most frustrating.  I never had a problem until now but I haven't conducted a group call in a few  months.
Please help....

https://creative.adobe.com/

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