Have printer that prints black. will not print is color. what do we do

trying to print pictures. Only comes out in black. Has color ink still half full

Hello philandemily
The community needs some more information so that they can help you. If you could, please share the model of your printer as well as any other prevalent information such as Operating System. Also whether or not you have previously been able to print color?
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When a solution is found please mark the post that solves your issue.

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Black will not print all other colors work

black will not print others colors will

The troubleshooting steps in the document here may help resolve black not printing on your Photosmart 6510. If the above fails the post here may help (it is for a different model but same principle applies.)
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

My Office Print Pro 8600 Plus will not print pdf files sent to it from an iPad using ePrint.

My Office Print Pro 8600 Plus will not print pdf files sent to it from an iPad using ePrint. I just get an error message when I go to the HP Eprint centre. It does print the cover e-mail but nothing else. The attachment is not secure as far as I can see. I have tried sending an attachment from my Mac and that worked fine.
This question was solved.
View Solution.

Hello krnkln3.
Are you trying to send the PDF as an attachment in an e-mail sent to the ePrint e-mail address of the printer or are you trying to print using the ePrint app?
Try sending the same PDF document to the printer's ePrint e-mail address and let us know if that works. If this works but using the ePrint app is not working, maybe the ePrint app is not working fine with this PDF document (it could be due to it's size or something else). Remember that you can always use the e-mail ePrint address of the printer to send PDF documents as the processing is happening at the HP servers and not in your iPad as when you try to send it using the ePrint app.
Cheers!
Wixma.
I am an HP employee.
Say thanks by clicking the Kudos star in the post.
If my reply resolved your problem, please mark it as as Accepted Solution so that it can be found easier by other people.

LaserJet Pro Scans, prints test page but will not print from a file

I installed a LaserJet Pro200 MFP M276nw on my wife's Toshiba Satellite (Windows 7 64Bit OS) laptop yesterday (Printer is brand new out of the box). I installed with a wireless connection. It will print a test page and also scan wirelessly but will not print from a file i.e. a PDF. I installed it on my HP Probook this morning and it works fine. Any suggestions would be appreciated. The thought of paying Geek Squad 75 bucks rubs me the wrong way, especially since i just paid them 100 for an extended warranty. Thanks!

Welcome to the HP Forums JBottensek,
I see by your post that the printer won't print a PDF document from the one computer.
I can help you with this issue.
I have provided a document to go through the steps which should resolve this issue for not being able to print PDF documents. Cannot Print PDFs from Adobe Reader.
If you need further assistance, let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Recently updated to mountain lion ,2nd printer I was using will not print

I recently downloaded Mountain Lion. A 2nd printer I was using (sharing) will not print now. Any suggestions, appearently there are a lot of things that we have to redo after this? Was not aware of this before . We had to reset our mail, etc. Any one else with these kinds of problems?
Thank you for any help
Sandie P

karengjbs,
Some Arris routers do not support Multicast, or Bonjour, the service that AirPrint uses. Verify both devices are still attached to your wireless network and Bluetooth is off on your iPhone. You may also want to power your printer and router off, then power the router on fully, then the printer.
If you need any assistance with the above steps or verify that the router does or does not support the necessary service, please advise.
*I work for HP*

I'm trying to get my new airport extreme to print wirelessly to my samsung clx usb printer and not having any luck. I downloaded the bonjour print wizard and I know there's a signal going to the printer, but it still will not print? Any ideas?

I'm trying to wirelessly print to my samsung printer. I've downloaded the bonjour printer wizard and could tell that a signal was going to my printer but it still would not print. Anyone have any ideas?

You didn't state how it's connected to each computer, if it's connected through your router then it should work. If it doesn't then you need to contact Canon and ask for assistance.

HP Officejet Pro 8500 Pro 8500 A910 black will not print, says printhead is OK

I have an HP OfficeJet Pro 8500 A910. It no longer prints black, even with a new toner cartridge. Have followed all procedures recommended to solve problem. Printhead diagnostics says black/yellow printhead is OK. Any suggestions?

Everything seems to move correctly, but just does not print. Occasionally it does print a faded incomplete print out more often in a blue. All carttridges are new HP solutions center does show filled ink in all stations. Using WIN XP. Printer had done well for about 3-4 yrs.

L7680 Will not align. Black will not print.

Printer fails the Alignment test. When it prints, the black is not there. Changed black ink carts to no avail.

Hi Dutchman4,
Thank you for trying my suggestions, at this point I would recommend to please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. Country-language selector.
Best regards!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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My printer will print an email but will not print a photo that is saved in my photo file. help

I have a HP Photosmart D110 model.
It is not printing from any of my photo files but will print from an email page. Please help in correcting this.

hi there,
could you provide the community with a little more information to help narrow troubleshooting? What operating system are you using?
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

I have a canon MG 3100 will not print how do you reset it?

I do not know why I can not print I did what the secrren box told my pleasse help!

Hello riegelmayer,
The community is eager to assist! To ensure the most accurate information is provided, we’ll need to know the version of Windows or Mac in use, as well as if you have the printer connected via the USB or wireless. Also, are you running into any specific error messages when you try to print? We look forward to hearing back from you!

1505n printer wired to network will not print configuration for IP address

I have a HP 1505n printer that will not the configuration page so that I can get the IP address to set it up. I know it's not the cat5e cable because I've tested it by plugging my laptop to and it works fine. The operating system is Windows 2008r2. I currently have 2 other 1505n printers which work great using a HP universal driver. Cat5e cable unplugged it will print and UBS cable connected to a PC it will print a usb config page. I followed HP's advice on resetting the printer but get the same results. Any suggestions?

Hi Marcel17,
I am sorry, but to get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this by clicking the following link: Printers - LaserJet.
Hope this helps, have a good one!
Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
**MissTeriLynn**
I work on behalf of HP

Printer connected via WiFi, will not print.

I have a MacBook Pro (2008) running Yosemite 10.10.1 and it is connected wirelessly to my Canon MP530 printer (using a print server). Everything is connected correctly, but when I send a file to print, nothing happens. I am pretty sure I have the correct driver installed because this identical setup works on my other Mac (2009) also running Yosemite 10.10.1.
The only thing I can remotely think of is that on the Mac that won't print, it is an older Mac (2008) running Yosemite. On the Mac that wireless printing works on, it is a newer model (2009) also running Yosemite. I suspect it may be a hardware problem, but not sure.
(and yes, I have also tried the Gutenprint drivers, with no result). I can print from the 2008 Mac using the 2009 Mac as a server, but that's it. I just want to be able to print from the 2009 Mac without connecting it directly to the printer or using the 2009 Mac as a "server". Why does one Mac print wirelessly while the other one will not?
Any suggestions?

(1) Mac that prints directly (wireless):
PS-736C74-U1:
Status:    Idle
Print Server:    Local
Driver Version:    11.7.0.0
Default:    Yes
System Printer Sharing:    Yes
Shared:    Yes
URI:    dnssd://PS-736C74-U1._printer._tcp.local.
PPD:    Canon MP530
PPD File Version:    11.7.0.0
PostScript Version:    (3010.000) 705
CUPS Version:    2.0.0 (cups-408)
Scanning support:    No
Printer Commands:    PrintSelfTestPage
CUPS filters:
Raster2CanonIJ:
Path:    /Library/Printers/Canon/BJPrinter/Filters/Raster2CanonIJ/Raster2CanonIJ.bundle/ Contents/MacOS/Raster2CanonIJ
Permissions:    rwxr-xr-x
Version:    11.7.0
Command2CanonIJ:
Path:    /Library/Printers/Canon/BJPrinter/Filters/Command2CanonIJ.bundle/Contents/MacOS /Command2CanonIJ
Permissions:    rwxr-xr-x
Version:    11.7.0
Fax support:    No
Printer utility:    /Library/Printers/Canon/BJPrinter/Utilities/CanonIJPrinterUtility.app
Printer utility version:    11.7.0
PDEs:
CanonIJPDE.bundle:
Sandbox compliant:    Yes
(2) Mac that does not print directly, but prints via Mac 1 (wireless):
PS-736C74-U1 @ Wilda Duncan’s MacBook Pro:
Status:    Idle
Print Server:    Remote
Default:    Yes
URI:    dnssd://PS-736C74-U1%20%40%20Wilda%20Duncan%E2%80%99s%20MacBook%20Pro._ipps._tc p.local./printers/PS_736C74_U1?uuid=f0407db8-e96e-3ed2-77c1-2c7544c42120
PPD:    Canon MP530

Re: My printer is offline and will not print, How do I fix this?

I have a deskjet printer model 4260. I recently replaced one of the inkcartridges, prior to that the printer worked.
Now I can not get the printer on line, no matter what I do. I am able to print a test page with all colors working.
I am running windows 7. I believe I have tried everything, like plug and play, to shutting the system down and
bringing it back on line.
The router I am using is Linksys it is hard wired
John

Hello there! Welcome to the forums John, aka @4603
I read about how your Deskjet D4260 is showing that it's "Offline", and I would like to offer you a suggestion that should get you back online!
Click this link and try these steps: 'Printer is offline' Message Displays on the Computer and the Printer Does Not Print: Windows 7
Best wishes to you, let me know how the results
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Printer on & connected but will not print

I have a HP Photosmart 6525 all in one printer. I have a HP Pavilion TouchSmart 23 all in one computer. At one time i had the wireless as well as the USB cord set up to print items. not sure when or what happened but i am unable to print now. wehn i go to my document to print and hit the print button, the following message pops up..."Before you can perform print related task, such as page set up or printing a document, you need to install a printer. I go to my Control Panel and to Printer and Devices and i see that i have my printer there. I printed out a Wireless Network Test Page and everything is on there....Wireless On, Wireless Working, Signial Quality Good..etc....etc...I connnect the USB cord and still cannot print.....
what am i doing wrong? Also when i go to control panel to try and add a printer i get the following message ..." Windows cant open add printer...Local print spooler service is not running. Please restart the spooler or restart the machine. I cannot find the driver disk to reinstall....I dont want to have to go and buy another printer

goblue41377 -- I'm sorry you're having problems getting the driver.
I have tested the driver download on Internet Explorer as well as Chrome
Let me know are you able to access the following directory through FTP?
ftp://ftp.hp.com/pub/softlib/software12/COL43742/mp-108722-3
If so click on the file PS6520_1315-1.exe

Loaded iWork 08 - Now printer shows "Jobs Stopped" & will not print.

Everything was working fine then I loaded iWork 08 and now I can't print anything. I have registered the software which didn't help.
Every time I try to print something the printer software opens up showing everything working, nothing happens and the option to start jobs shows up but clicking that only repeats the process.
Any help???
Thanks.

In System Preferences>Fax & Print, Right click or Control+click on the Printers list Sidebar, choose Reset Printing System.
if you hold option and click the "-" tab it resets the printing system.
http://www.macosxhints.com/article.php?story=20031215144430486
Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions.
Any devices that previously appeared in your Printer List and Fax List will need to be added again after resetting the printing system.
Resetting the printing system in Mac OS X 10.5.x
          1.          To use the Reset Printing System feature in Mac OS X 10.5.x, follow these steps:
          2.          Choose System Preferences from the Apple menu.
          3.          Choose Print & Fax from the View menu.
          4.          Control-click on list of printers on the left side of the window, then choose "Reset printing system" from the contextual menu. If you don't see a list of printers, Control-click on the text "Click + to add a printer or fax" and select "Reset printing system..."       As an alternative, if you currently have one or more printers listed, you can Option-click the "-" (Remove printer) button.
http://support.apple.com/kb/ht1341
Reboot.

Have printer that prints black. will not print is color. what do we do

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