Have problem with Fax in AS5400HPX Voice Gateway
I've problem in my system.AS5400 Voicegateway.when I send fax from my system,it's ok.But when i receive fax from another number in out system,data in fax loss.about 1/2 data in paper loss.
-from my system to outside :ok
-from outside to my system: not good
please help me
Hi,
FYI, you can see the file configuration of AS5400. Please detect this issue to correct for my customers as soon as you can.
Thanks
Vo.
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hi
i have an mpls nework with equipment cisco 2821, 2901 and 2801, and i have problems with fax calls, i configured the fax protocol t38 in all routers but when i want to send a fax to the 2821 equipment from either 2801 and 2901, the protocol t38 is not working and the fax call use cisco protocol (although t38 is configured in all routers). the calls betwen 2801 and 2901 works ok, and from 2821 to 2801/2901 works ok too.
any idea of whats happens? do you think is a problem of ios version?
these are de ios version
2821 .-c2800nm-spservicesk9-mz.124-3i.bin
2801 .- c2801-spservicesk9-mz.150-1.M6.bin
2901 .-c2900-universalk9-mz.SPA.150-1.M7.binhi
this is the configuration on the 2821:
voice service voip
fax protocol t38 ls-redundancy 0 hs-redundancy 0 fallback cisco
dial-peer voice 10037 voip
description CONEXION CELAYA DISTRITO XV
destination-pattern 561.
session target ipv4:172.16.200.37
incoming called-number .
dtmf-relay h245-alphanumeric
codec g729r8 bytes 50
fax protocol t38 ls-redundancy 0 hs-redundancy 0 fallback cisco
ip qos dscp ef signaling
no vad
this is the configuration on 2801
voice service voip
fax protocol t38 ls-redundancy 0 hs-redundancy 0 fallback cisco
dial-peer voice 10016 voip
description CONEXION VOZ A FAXES
destination-pattern 300[1-6,8]
session target ipv4:172.1.1.51
incoming called-number .
dtmf-relay h245-alphanumeric
codec g729r8 bytes 50
fax protocol t38 ls-redundancy 0 hs-redundancy 0 fallback cisco
ip qos dscp ef signaling
no vad
i want to use T38 because the bandwidth of the fax call is 16K, if i use cisco protocol the bandwidth reaches up 24k, and the router start to drop voice packets
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