Have Product Key for 11, Can I Get 12?

The program won't load.  "Error messqge 101".  I just purchased the earlier version, Adobe Photoshop Elements 11 but I had to reformat my computer.  I have the product key but the program is no longer available.  Can I get the newer version?  Is it possible to get the cd since I am having trouble with the download?

Hi Rollin Coxe
Please Refer below KB Doc for Error 101 : http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html#main_Solutio n_2
If you're looking for an upgarde , Please Refer : http://www.adobe.com/au/products/photoshop-elements/buying-guide.displayTab3.html

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