Have purchased Creative Cloud but only able to access trial version - help!

My IT department has purchased Creative Cloud for myself and a colleague. I have received an invitation by email which states that I've been assigned a Creative Cloud - Complete Membership.
I followed the links to download and installed Photoshop initially. However, once downloaded it says that it's a trial version.
When I log in to my Adobe account and click on 'Manage Account' it says that I have Creative Cloud for Teams so really don't understand why I only have a trial version.
Can anyone help???

Some general information for a Cloud subscription
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

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