Have recently updated to ios 8.1.1 and have lost my downloaded ringtones I paid and downloaded again only to find it has disappeared
Have recently updated to ios 8.1.1 and have lost my downloaded ringtones I paid and downloaded again only to find it has disappeared again has anyone else had this problem as I have browsed the net and I appear not to be the only one to have this problem.
<Edited By Host>
I spent over an hour on hold with Apple last night only to find out they are being bombarded with calls about this. Just bought the iPhone 6 a few days ago, lost my ringtones, rebought them because I didn't want the hassle of being on hold like I was. They disappeared after 24 hours! Re purchased them thinking it was a glitch, nope, gone again! Apple tech said they are having problems with the 8.1.1 update and you can call to get reimbursed. They are working on a new update and hope that will fix the problem but they can't guarantee it! What??? They don't know when the update will be available and if it will fix the problem. But they said the ringtones should hopefully reappear on the phones......Get it together Apple!!
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My gut feeling is this is an iO6 issue and here's why -
The problem mainly occurs with apps. I have about 150 apps, and when I plugged in the phone, iTunes went to sync all of them. The process would hang up after about 20 - 30 apps were loaded onto the phone. I could tell where about the process hung up because the apps on the phone showed up as "waiting".
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Thanks for using Apple Support Communities.
For more information on this, take a look at:
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http://support.apple.com/kb/ts4268
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