Have registered and am signed in to Firefox website, help section, but attempt to confirm from email link doesn't acknowledge me?

''your support thread is here - https://support.mozilla.com/en-US/questions/851960''
Registered on Firefox website and asked question re problem. Received email "you need to confirm the account you just created by clicking on the link below:" before my question can be seen by the community.
Click on link and get following message:
Something is wrong
We could not activate your account. Please make sure that you have clicked the correct link in your email or typed in the correct address.
Attempt from website gives this message:
Access denied
You do not have permission to access this page.
Web page with message shows I'm signed in and I've edited my profile to assure all info correct.
Hoping community sees this and previous question so community can answer why access is denied and my other question.
Ron Sheldon

HI jpenha,
Thank you for your question. Is this happening on the same device? Also, in order to further investigate can you please provide a sync log for when this is happening:
# In about config turn on sync logging
# Try to login, then go to about:sync-logs
Any errors or logs at the time should give a hint to what is happening. :-)

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Have registered and am signed in to Firefox website, help section, but attempt to confirm from email link doesn't acknowledge me?

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