Have registered ver elements 7 on win7, need to reinstall and get "invalid serial number"
Have registered version of elements 7 on win 7
had to reinstall win7 and now install disk says I have "invalid serial number" but it';s the same serial number I registered??
See the following:
My serial number doesn't work :
http://helpx.adobe.com/x-productkb/global/my-serial-number-doesnt-work.html
If that doesn't help, you need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.
Here is a link to a page with options to help make contact:
http://www.adobe.com/support/download-install/supportinfo/
Similar Messages
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What do I need to do to get a serial number???
I bought the student version when I got my IMAC. I've sent my proof, got the notice from www.identit-e.com that "Your eligibility has been verified." and that the serial number has been sent to "the email address you provided." I have yet to receive this email, check my spam folder, sent a follow-up email to [email protected] and have heard nothing.
What do I need to do to get this serial number??? I am getting frustrated.Did you purchase the product directly from Adobe's Education store? If so you should be able to contact them directly with your issue. I doubt anyone in the forum will be able to provide you with specific instructions for your particular case since you made the purchase and such things are confidential.
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Download Error - Contact customer support. Indesign wont load application have gone from the control panel. CS photoshop loads and wants a serial number - and my serial number dosent work?
Hello Bradley,
sometimes the "opm.db file" is the culprit. In this case you should delete it.
But as much as I regret it and as strange as it may seem I fear it's a challenge for Adobe's Creative Cloud Cleaner Tool.
Sometimes - for whatever reasons - CC doesn't "want" to work. In this case you should CC completely delete and reinstall by help of Adobe Creative Cloud Cleaner Tool. (A try to uninstall by own resources is not enough!)
I quote: ... helps resolve installation problems for Adobe Creative Cloud and Adobe Creative Suite (CS3-CS6) applications. The tool removes installation records for prerelease installations of Creative Cloud or Creative Suite applications. It does not affect existing installations of previous versions of Creative Cloud or Creative Suite applications.
Please use: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html and follow the prescribed sequence of operations
If necessary and for further questions click through http://helpx.adobe.com/contact.html or http://helpx.adobe.com/de/contact.html and if "open" please use chat, I had the best experiences.
Good luck!
Hans-Günter -
Need to reinstall CS5.5 my serial number wont allow why?
Need to reinstall CS5.5 my serial number wont allow why?
That sounds more like an issue with your operating system not allowing software to be installed.
See if the following helps in any way...
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I am trying to install premier elements 11 that I purchased back in 2012 on a new machine with 8.1. I get "invalid serial number" when I enter the serial number I received with the original activation e-mail when I purchased the product, thanks!
Error "The serial number is not valid for this product" | Creative Suite
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I downloaded Photoshop Elements 13 from Amazon. How do I get a serial number?
I downloaded Photoshop Elements 13 from Amazon, but I can't install it without a serial number. How do I get a serial number or where do I find it?
Redemption Code Help
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I am a student and have received my redemption code but it will not work to get a serial number
I am a student and have received my redemption code but it does not work to get a serial number
What happens? How are you trying to redeem it?
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My iMac was stolen the receipt doesn't have the serial number but I did register the computer so Aplle must have a record of it. How do I get it.
Go to the Apple website and your support profile. It should list that iMac and the serial number for it. You'll need your Apple ID and password for that Apple ID.
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Help with Aperture upgrade in new Mavericks
You may need to log out and relog back into the app store. Perhaps there are other AppleID related accounts signed in on that system. You could try creating another user accout and pursue the update that route. That has worked for others who weren't seeing the udpate right away.
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Title says it all, and I can actually speak to a person at Adobe to get this cleared up! I unregistered the photoshop before uninstalling Web premium.
There is only that one number as far as I know. You need to get someone there to help Adobe Support is far from what it should be. Having to use Adobe support has never been easy or pleasant. However they have help me activate Photoshop after a couple disk crashes for there is no way for users to deactivate versions of Photoshop activated on the crashed disk.
I notice your serial is for the Web Premium suite not just Photoshop CS4. Are you installing the suite or just Photoshop CS4 I have only installed Photoshop myself. I do not know if there is a difference in installer between Stand alone Photoshop CS4 the Suite Photoshop CS4.
There surly is a difference in size of the downloads, -
I have a copy of elments 11 from amazon, how do I get a serial number?
How do I get a serial number? I purchased my copy from Amazon.
Usually they would send you either a serial number (24 digits beginning with 1057) or a redemption code. If the latter, see here:
http://helpx.adobe.com/x-productkb/policy-pricing/serial-number-retrieval-process-faq.html -
Elements 12 invalid serial number
How do I manually install Elements 12 on my XP computer. Bought a boxed version and get invalid serial number when trying to install.
First confirm that you are entering the correct serial number
http://helpx.adobe.com/x-productkb/global/find-serial-number.html
If you definitely are then contact Adobe
http://helpx.adobe.com/contact.html -
Invalid serial number for adobe photoshop elements 12
purchased adobe photoshop elements for a laptop. I keep getting invalid serial number error. I have uninstalled it twice still will not work. help!!!
You need to contact Adobe Support either by chat or via phone when you have serial number and activation issues. Here is a link to a page with options near the bottom to help make contact:
http://helpx.adobe.com/contact.html?step=CCSN_downloading-installing-setting-up_licensing- activation_stillNeedHelp -
Hi. As mac books don't have a dvd drive, can I install my purchased copy of elements 13 by downloading a free trial and entering my serial number, please?
You keep asking variants on this same question. You've had replies in all your other threads. If you can't find them, go here and click where it says Activity:
Thomas Cannon Jr. -
I am trying to load my illustrator cs6 onto home computer, second use-have installed it on my work computer, but it won't accept my serial number at home, do I need to re-register product?
no.
Error "The serial number is not valid for this product" | Creative Suite
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