Have reset PRAM, now account passwords don't work

After my Macbook froze and I forced it shutting down it came up pwith the neverending twriling symbol but not loading up.
I looked up online and found the advice to reset the PRAM.
Then it came back to our normal starting page with the 2 accounts to login to, but both passwords are not working anymore.
What can I do?
Will this fault now reoccur or is this a fluke? I don't feel like resetting the PRAM every now and then...
Any tips would be greatly appreciated!

Reset your admin password.
Boot to your Lion Recovery Partition, by holding down the Option key while starting and then selecting the Recovery HD as the boot choice.
Once booted, at the top of the screen is a menu ..., select Utilities / Terminal from the menu bar.
In the Terminal window, type “resetpassword” (without the quotes) and press return. A “Reset Password” window will open. Select your boot volume (your SSD drive) if it is not already selected. Select your username from the menu labeled “Select the user account” if it is not already selected. Follow the prompts to reset the password. Restart the computer from the apple menu.

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