Have to double tap screen to open anything and can't scroll up/down

I have to dbl tap screen to open anything and can't scroll up or down. When I toucj once it puts a box around icon.

You have the accessibility VoiceOver feature or another Accessbility feature turned on.
Triple click the home button and try going to Settings>General>Accessibility and turn them off. You may have to use three fingers to scroll the screen to get there. If problems see:
iPhone: Configuring accessibility features (including VoiceOver and Zoom)

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IPhone 4 screen will not work...have to double tap icons to open...can not slide to other pages from main screen...any idea how to fix it? Have done a hard reset to no avail.

The main screen on my Iphone 4 seems to be locked. I have to double tap icons to open. In the keypad screen I have to double tap numbers to dial. I have tried to reset using both the back button and the power button. Has anyone experienced this or know how to fix it? Any help is appreciated!

You are a genius!!!! Thanks so very much! It seems my voice over was one...I have no idea how that happened! Thanks again! Have a great day!

I have a complete white screen in my browser and can't see/do anything. have version 34.0.5, osx 10.9.5 and pwerbook 13 inch retina

Pleas help

On Mac you need to hold down the Option key to get the window to start Firefox in Safe Mode.
You can also try to boot the computer in Safe Mode.
Try to create a new profile as a test to check if your current profile is causing the problem.
See "Creating a profile":
*https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

My IPad needs double click to access anything and does not scroll through anything

IPad needs a double click to access anything and then does not scroll down.

Do you need to tap (and the app/item then gets a box around it) and then double-tap ? If you do then you probably have VoiceOver (one of the accessibility features) 'on'. Try triple-clicking the home button and see if that turns it off, and if it does you can then change what a triple-click does via Settings > General > Accessibility > Triple-Click Home.
If that doesn't turn it off then you can either turn it off directly on the iPad (you need to use a tap-to-select and then double-tap to activate/type process and 3 fingered scrolling) to go into Settings > General > Accessibility and turn VoiceOver 'off', or you can do it by connecting to your computer's iTunes : http://support.apple.com/kb/HT4064

SInce upgrading to ios 7.04, my touchscreen is not working right. I cannot swipe anything, and I have to double tap on the icons to open them. The voice notifications will not turn off.

I am having trouble with the ios7.04 upgrade. My touchscreen is acting funny. I cannot swipe anything and I have to double tap on the icons to open them up. I cannot scroll up and down. Please help!

reset all settings
settings-general-reset-reset all settings
now reconnect to wifi
settings- wifi- click network name- enter password - join
if issue persists back up and restore as new via iTunes
Peace, Clyde

Ipod nano 7th generation having issues with the UI. Out of box everything worked great. Once I snyc the device and it finished, the UI becomes unuesable. You have to double tap every icon in order to open music, videos, etc. I cannot swipe to the second

ipod nano 7th generation having issues with the UI. Out of box everything worked great. Once I snyc the device and it finished, the UI becomes unuesable. You have to double tap every icon in order to open music, videos, etc. I cannot swipe to the second page of icons, black box appears around an icon and then switches to a different one anytime I swipe. A box even appears around the time and battery power. iPod & iTunes are both updated. What is the FIX on this issue?

I had this problem as well. This is what I found by searching online. I tried the fix on my nano 7th gen and it worked. I hope this helps you. Make sure to use two fingers for sliding and double-click the icons to get into settings. Good luck.
It would seem that Voiceover has been enabled on your iPod Nano. The following article contains information regarding Voiceover, and how to disable it once it's been enabled.
iPod nano (6th generation and later): How to use VoiceOver
http://support.apple.com/kb/HT4317
To turn off VoiceOver on iPod nano using VoiceOver gestures
From the Home Screen, swipe right or left with two fingers until you see or hear "Page 2 of 2" on iPod nano (7th generation) or "Settings" on iPod (6th generation).
If the icons have been rearranged, or if there are more than four Home screens, you may hear something different.
Slide one finger around the screen until you hear Settings.
Double-tap to open Settings.
Slide your finger up or down the screen until you see or hear General, then double- tap.
Slide your finger up or down the screen until you see or hear Accessibility, then double-tap.
Slide your finger up or down the screen until you see or hear VoiceOver, then double-tap.
Double-tap when you hear "VoiceOver switch button on."
You'll hear "VoiceOver off" to confirm the setting. Now you can use standard gestures to control iPod nano.
Note: You can also turn off VoiceOver by resetting your iPod.

TS2634 my iphone 4s wont slide from one screen to the next and I have to double tap on an icon to make it work. How do I fix this??

My iphone 4s wont slide from one screen to the next and I have to double tap on each icon to open it. I can hear siri talking and telling me what each icon or button I press is. How do I fix this problem? I have restored my phone to last saved but the problem still remains.

My problem was fixed via your suggestion. Thanks. Then I heard, though it hasn't been substantiated by anyone I know, that pushing the the round "start" button after the unit is on three rapid times will solve the problem. Do you know if this is valid info?
Message was edited by: wallyintouch

My phone is in some mode where it will say everything i am trying to open and i have to double tap on it to open and wont scroll. whats wrong?

my phone is in some mode where it will say everything i am trying to open and i have to double tap on it to open and wont scroll. whats wrong?

You are in VoiceOver mode, you need to go into your settings>general>accessibility and turn off VoiceOver.

HT201401 I have a voice speaking to me and i have to double tap the buttons. Also i cannot slide the screens. How do i get it back to normal.

My phone has gone haywire. I have to double tap all the time. There is a voice talking to me. I cannot slide between screens. How do i get it back to normal.

Do this, copied from page 143, iphone_user_guide 5.1 Accessibility features:
Turn VoiceOver on or off: Go to Settings > General > Accessibility > VoiceOver. You can also set Triple-click Home to turn VoiceOver on or off. See “Triple-click Home” on page 153.
You can turn individual accessibility features on or off in Accessibility settings on iPhone. You can also turn some features on or off in iTunes when iPhone is connected to your computer.
Turn on accessibility features using iPhone: Go to Settings > General > Accessibility.
Turn on accessibility features using iTunes: Connect iPhone to your computer and select iPhone in the iTunes device list. Click Summary, then click Configure Universal Access at the bottom of the Summary screen.
Message was edited by: Ingo2711

Why do I have to double-tap my messages to get them to open??

When checking my email, I have to double-tap each message to get it to open. WHY?? Just started doing this today!!

Thanks! Problem solved. I've had an iPhone for two years and never noticed that feature of iOS. Somehow, my son must have stumbled on it.
Apple, if you're peeking in on this, please put someone to work on making that feature more useful. There is no (obvious) way to scroll menus! Also, you should add a Voice Over command to disable that mode.

I keep putting in my passcode but my iPad won't show the numbers in the blocks and it won't open. I have tried double tapping in the numbers

I keep putting in my passcode but my iPad won't show the numbers in the blocks and consequently it won't open for me. I have tried double tapping in the numbers and then it shows the numbers in the blocks correctly but then it responds with a wrong code in red and then locks me out.
Typing in the code takes a long time which might indicate a full HD.

iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school enviroment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
 Cheers, Tom

Iphone4 cant scroll , keeps talking and you have to double tap to do anything

iphone4 keeps talking , wont scroll and you have to double tap to get it to text an navigate

reset all settings
settings- general- reset - reset all settings
now reconnect to wifi
settings - wifi- click network name - enter password - join
if issue persists backup info and restore via itunes
Peace, Clyde

Have to double-tap home button TWICE to bring up iPod Control on 3.1.2 ?

I noticed it takes more time for the iphone to wake up after I press the home button on 3.1.2 . Usually it's instant, now it takes roughly 1.5 second now. And I have to double-tap the home button twice (four times total)when I need the iPod Control(<<,>,>>), the phone doesn't respond to the first double-tap. It only wakes the screen up,then I have to do it again. This is so frustrating especially when I need to switch songs.
BTW, this happens everytime when the phone is asleep for more than 20 seconds. If I double-tap when the phone has just been put to sleep (<20 seconds), the iPod Control comes up normal.
And it's normal when it's connected to a PC, the screen wakes instantly.
Anyone had this issue ?
Message was edited by: Kashahayh
Message was edited by: Kashahayh

oh I get what you're saying now.
unfortunately, you're not missing anything. that is how they have it set up in 3.0
if you're unhappy with this design, give Apple feedback at http://www.apple.com/feedback/iphone.html

7th generation. I bought a new iPod 7th generation. I can't just touch music, I have to double tap it. I can't select songs with a tap, I have to double tap it. I then have to double tap play/pause, or next song selection to move to next song. I

I bought a new iPod 7th generation. I can't just touch music, I have to double tap it. I can't select songs with a tap, I have to double tap it. I then have to double tap play/pause, or next song selection to move to next song. I also can't use my finger to scroll volume.

Hello HoopsMD,
Welcome to the Apple Support Communities!
I understand that the display on your iPod nano (7th generation) is not responding to your touch as you would expect. In this situation, I would recommend reading over the attached article and working through the steps within to help resolve this issue.
iPod nano (7th generation): Hardware troubleshooting - Apple Support
Display
Follow these steps if your iPod doesn't respond to your input or has a display-related issue.
Screen is unresponsive and displays Apple logo or white screen
Reset iPod by holding down the Sleep/Wake button and Home button until you see the Apple logo appear. If the Apple logo appears on the display, connect iPod to a computer and verify that it appears in iTunes.
If the Apple logo does not appear, or if the iPod is not seen in iTunes, connect it to iTunes and try to restore.
Touch screen does not accept input
Clean the screen with a microfiber polishing cloth.
Do not wear gloves while using the touchscreen. Do not use the touchscreen with wet hands or immediately after applying hand lotion. Moisture affects touchscreen behavior in the same manner as it affects a trackpad.
If you have a protective plastic sheet or film on the touchscreen, try removing it, because it may be preventing the touchscreen from working properly.
The current application may be unresponsive; try resetting iPod by pressing and holding the Sleep/Wake button and the Home buttons simultaneously for a least six seconds, until the Apple logo appears.
Sync with iTunes and restore the iPod.
Have a great day,
Joe

My 6th gen ipod nano i have to double tap icons to enter and i have a grey 1 line boarder around my icons, how can i fix this? thanks

i just recently got a new ipod back from apple because my other one had a hardware issue.
i wasnt able to manually shut it off by holding the power down button, so i updated ipod and now that part works good. it still doesnt respond well to the touch screen part, i have to use two fingers to get it to slide through the icons and i have to double tap icon in order to enter, and there is an annoying grey boarder around everything now, and to scroll up and down i have to tilt the ipod and wait for it to scroll down by itsself.
is this normal? anyway to get it back to the way my old one was, no grey boarders and it responded perfectly to my one finger touch.
heres a picture of the boarder

of course as soon as i post this question i find the answer on this website! it was in voiceover mode, i got rid of it by going into settings general accessibility voiceover. thanks to this website! so much better now haha

Have to double tap screen to open anything and can't scroll up/down

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