Have to enter my serial number on start up of acrobat

I have to enter my serial number every time I start up Acrobat 10.1.10. How can I fix this problem?

Ask for serial number http://forums.adobe.com/thread/1234635 has a FAQ link

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I have Creative Suite 6--every time I try to use Photoshop, I have to enter my serial number--WHY?

Everytime I try Photoshop I have to enter my serial number--not so with the other apps--how can I avoid this? The window says "Your Trial Has Expired" and asks me to join Creative Cloud which I don't want to do! So I click on "License this software" and enter the serial number and go to Photoshop--but every time??????????

Close out all Applications (Adobe and non-Adobe … probably since Adobe ties into everything via Acrobat)
Navigate to: C:\Program Files X (86)\Common Files\Adobe\Adobe PCD\
Rename the “cache” directory to “cache-backup” (or anything else not “cache”)
Start Photoshop CS6
Click on “License This Software“ and enter your serial number

Trying to update to Photoshop elements on my Apple Computer but it says I have to enter the serial number in the trial screen. I cannot find this.

Trying to update to Photoshop elements on my Apple Computer but it says I have to enter the serial number in the trial screen. I cannot find this.

Stephaniek092682 what version of Photoshop Elements are you trying to install?

Had problem downloading Elements 13 so used the live chat - advisor downloaded a trial version, even though I've paid for full version. I now have to enter the serial number every time I want to use PE 13. Any suggestions? Many thanks

As above, live chat advisor downloaded PE 13 as I couldn't get it to work - but it turns out to be a trial version, even though I had already paid for full version. I now have to enter the serial no every time before I can use it! Any suggestions greatfully received!!

Hi Sally,
Kindly download 64 bit version from the link mentioned below.
Download Photoshop Elements products | 13, 12, 11, 10
Thanks,
Atul Saini

I have to enter the serial number every month to keep Premiere Elements activated.

I purchased Photoshop and Premiere Elements for a friend and installed on there computer. Every month it asks me to activate which I do by entering the serial numbers.

josephm
What versions of Photoshop Elements and Premiere Elements are involved and on what computer operating system?
Do you use both program daily or frequently and is it only Premiere Elements that is requesting the monthly reactivation, never Photoshop Elements? Have you ever run into problems doing this re-activation when it is requested?
What antivirus program do you have and how often it is updated? What on your computer has automatic updating? How old is your computer hard drive and your computer in general?
Let us start here. Some of these issues defy the why especially when they do work on demand.
ATR

HT1635 can i found out wot macbook i have by entering my serial number

i want to buy new RaM for macbook but donno which one cos i bought snow leopard on my existing Tiger and it said not enough RAM so wana make sure

We can tell you what RAM you'll need if we know your model. To see which model you have go to the Apple in the upper left corner and select About This Mac, then click on More Info. When System Profiler comes up check the Model Identifier and post it back here.

In Creative Suite 6 for MAC--why do I always have to insert my serial number?

Everytime I try Photoshop I have to enter my serial number--not so with the other apps--how can I avoid this? The window says "Your Trial Has Expired" and asks me to join Creative Cloud which I don't want to do! So I click on "License this software" and enter the serial number and go to Photoshop--but every time?????????? PLEASE NOTE THIS IS FOR MAC SOFTWARE--NOT WINDOWS. I cannot navigate to c:\Program Files X(86)\Common Files\Adobe\AdobePCD as suggested in an earlier reply.

Could you update your Photoshop to the latest version and then check.
http://blogs.adobe.com/crawlspace/2013/01/photoshop-13-0-413-1-2-updates-now-available.htm l

How do i enter a serial number for an existing program that resides on this computer?

how do i enter a serial number for an existing adobe acrobat xi stnd program that resides on this computer?

Hi joanp65961507,
Could you please specify more on the same.
Let me know if there is any message window that prompts you to enter the serial number.
You might not have activated Acrobat on your system after buying it which is why it is asking to provide the serial number.
Refer: Installing and Activating a Try & Buy product
In case, you don't know your product serial number, then please refer the following link:
Find your serial number quickly
Please let me know more so that I can analyze the issue and help you out with the same.
Regards,
Anubha

I am getting the 'invalid personalization information' error when I start my photoshop cs8. I cannot find my original disk to re-install, but do have the serial number. Can I download a trial version and then enter my serial number?

I am getting the 'invalid personalization information' error when I start my photoshop cs8. I cannot find my original disk to re-install, but do have the serial number. Can I download a trial version and then enter my serial number?

If it is the first CS version then you will need to check out the following. I believe it applies to CS as well even though it specifies CS2....
Error: Activation Server Unavailable | CS2, Acrobat 7, Audition 3 - http://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.htm l

I just downloaded a registered copy CS4 Production Premium. I started the install. Entered the serial number

I just downloaded a registered copy CS4 Production Premium. I started the install. Entered the serial number and Select "I have a SN...". On the next page the installer thinks I am upgrading and wants the "old" application & it's SN. What do I do now?

WkgrayCS4 you will want to enter the serial number for the version you are upgrading from. You can find your registered serial numbers at http://www.adobe.com/. Please see Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html for more details on how to locate your previous version serial number.

I have just transferred my application file from an Imac to an identical Imac, both running OS 10.9.5. When I attempt to open Photoshop 6, I am prompted for the serial number. I enter the serial number provided by Adobe, which I have confirmed with my "pr

I have just transferred my entire application file from an Imac to an identical Imac, both running OS 10.9.5. Everything works fine, excepting that when I attempt to open Photoshop 6, I am prompted for the serial number. I enter the serial number provided by Adobe, which I have confirmed with my "previous purchase" records kept by Adobe. It is demanding a "qualifying product", all of which is contained in the complete files I transferred. Why can't Adobe recognise my valid serial number for Photoshop 6?

I have just transferred my entire application file from an Imac to an identical Imac,
Say what?
Please use the proper installer.
Are you really talking about Photoshop 6 or about Photoshop CS6?

Where can I download photoshop cs 8.0 I have the serial number from the case but I can't find the Cd that came with it. I can't find where to download the software for it so I can just enter the serial number and download the program.

I am trying to find at least the trial version so that I can enter the serial number that I have on the back of the case and activate the full version so I can get some work I need to get done finished. My laptop was thrown away after a flood in my basement and I believe the cd was still in it. I don't recall ever taking it out.

Forget your existing disc and serial number. They won't work.
Download the new non-activation version of CS2 (applies to CS owners as well) from
Error: Activation Server Unavailable | CS2, Acrobat 7, Audition 3
Install then enter the new serial number provided at that link.

Getting an Error Message on PS Elements 13 when entering correct serial number. How do I get Adobe to help me? I have sent emails and tried to chat over the past month, with no response.

I purchased Photoshop Elements and registered it on November 1, 2014 with a Windows 7 machine. A couple weeks later, I decided to jump to a Mac, and have tried to enter the serial number for PS Elements 13 on the Mac. I get an error message that it is an incorrect serial number. It is the same serial number used with the Win 7 machine, and the same that shows on my Adobe.com profile. I thought I had to transfer the license from Win to Mac, so I emailed asking for help. No response. A couple weeks ago, I tried the Chat function. It was assigned a number, but Chat was unavailable and no one responded. Just tried Chat again, which says it is available 24/7, and it is unavailable. What can I do short of buying a new license, which I will not do.

contact adobe support by clicking 'still need help' as soon as available, https://helpx.adobe.com/contact.html

I have purchased Adobe Acrobat XI Pro. I have a serial number (removed by host) I purchased this product after the free test period had expired. Now I cannot enter the serial number into the website because it says that the product is not

I have purchased Adobe Acrobat XI Pro. I purchased it after the free test period had expired. In the drop down menue on the website XI Pro is not listed so I cannot enter the serial number [removed by host]. So I cannot use the program. John Steele. [personal information removed by host] Thank you

@Bill, I removed your post, since its subject now contained the serial number which I could not remove.
Bill’s original reply: I cannot edit your post. Please remove the S/N ASAP. You should never post S/Ns.
I will add to Bill’s reply and add that you should not post your phone numbers or other personal information on the internet.

I am installing CS6, for the first time, on a Mac, from a CD. I have a valid serial number that I just obtained. When I enter the serial number, it is not validated and I cannot continue.

I am installing CS6, for the first time, on a Mac, from a CD. I have a valid serial number that I just obtained. When I enter the serial number, it is not validated and I cannot continue.

Error "The serial number is not valid for this product" | Creative Suite

Have to enter my serial number on start up of acrobat

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