Have to enter serial number very time I launch acrobat distiller

Hi all,
after using the program for a couple of years successfully, for some reason I now have to enter serial my number very time I launch acrobat distiller?, after entering the number it works fine,
do I have a corrupted file somewhere, anyone come across this before?
cheers, Rob
OSX 10.3.9 panther

Photo Mechanic does this as well. You have to first activate it by being logged into the admin account then when you log into the non-admin account it works fine.
If you still are having issues I would call Adobe support. Installation support is 206-675-6500. Standard Technical support is 800-642-3623.

Similar Messages

  • Have to enter serial number again and again and again...

    Hello,
    i purchased logic studio (as upgrade 9.17) earlier this year. if i want to start compressor or soundtrack pro (also in the package), i am asked to enter the serial number (of the upgrade) plus the usb-dongle for logic 7. Then the application works fine. But the next time i'd like to start it again, i am asked again for serial number and dongle. And then again again and again...What's wrong? Whatt can i do? Thanks for answering.

    Click  in the menu bar.
    Highlight the serial number, copy it and paste it, instead of manually entering it.
    Best.

  • Aperture 3 keeps asking for my serial numbers every time I launch it.

    I'm writing this not because I have this problem (though I did have it) but because I couldn't find a direct answer here in Apple Support Communities but did eventually solve it.
    After purchasing a new iMac to replace an aging MacBook Pro, I tried copying the original ProAppsSystemID file in /Library/Application Support/ProApps from the old to the new system, hoping that would transfer my Aperture license. That didn't work (for me), though Aperture continued working on the old MacBook Pro. I went digging and found my original Aperture activation keys (original and upgrade), entered those on the new iMac, and was finally able to launch Aperture 3 on the iMac.
    My problem was that Aperture kept asking me for my serial number every time I launched it. I had originally purchased Aperture 2 and then purchased the Aperture 3 upgrade. As it should, when I supplied my Aperture 3 activation key, it noted that was for an upgrade and prompted me to enter my original key. After supplying my original Aperture 2 (full license, not an upgrade) key, it would continue and launch.
    I could then use Aperture just fine, as before, however, its "About" window showed that it was "unlicensed". The next time I'd re-launch Aperture (after quitting it, obviously), I would have to go through the same process, supplying first my Aperture 3 upgrade key and then my Aperture 2 key, before it would finish launching.
    I tried everything I could think of: uninstalling and reinstalling Aperture 2, upgrading again to Aperture 3, deleting Aperture preference files, and so on. I tried logging in as root and repeating everything. I tried "repair disk permissions". Nothing helped!
    What seemed to fix my problem was going back into /Library/Application Support/ProApps and renaming "ProAppsSystemID" to "ProAppsSystemID xxx", relaunching Aperture 3, and entering the activation keys one last time. At that point, the "About" box properly indicated my version was licensed, and I was able to exit and re-launch Aperture without being prompted!
    Although my problem is solved, I'm still a but mystified, however, because the file named "ProAppsSystemID xxx" is still there, its modification date is unchanged from when I renamed it, and a new "ProAppsSystemID" file has not appeared in that directory.
    Also, it's a shame that Aperture's licensing is so fragile that this problem should arise at all. If there was something wrong with my system ID file, Aperture should have opened an error dialog or at least noted something in the system log. (It didn't, I checked.) Apple really should fix that. And here I thought only Adobe shipped egregiously stupid upgrade/licensing logic...

    Thanks  - this worked for me too - you saved me alot of heartache and wasted time :-)

  • Serial Number Required at Every Launch

    I need help I had Lightroom trial installed. I purchased the key, but when I enter the key Lightroom prompts me to enter your serial number each time I launch it
    I already read the FAQ and followed the link
    http://kb.adobe.com/selfservice/viewContent.do?externalId=kb401346&sliceId=1
    I searched the registry and there is no entery for "VirtualStore" or regsitration or serial number. I followed all the tips on how to fix this problem, but it doesn't get resolved.
    Any ideas on what I can do to install LR on my machine. My computer is running Vista 64 bit.

    The instructions that I found in the forum did not apply or work for me either.
    I had to contact customer service and they had me download a patch that ran and fixed it.
    But I have Vista 32.

  • I am installing CS6, for the first time, on a Mac, from a CD.  I have a valid serial number that I just obtained.  When I enter the serial number, it is not validated and I cannot continue.

    I am installing CS6, for the first time, on a Mac, from a CD.  I have a valid serial number that I just obtained.  When I enter the serial number, it is not validated and I cannot continue.

    Error "The serial number is not valid for this product" | Creative Suite

  • How do I download creative suite CS6 onto a new laptop (windows 8) - I have serial number for it? Tried normal download and it doesnt come up with anything to enter serial number

    How do I download creative suite CS6 onto a new laptop (windows 8) - I have serial number for it and its on my old laptop? Tried normal download and it doesn't come up with anything to enter serial number. and i got a z7 file that windows then asked how i wanted to open it?
    All I want to do is download and use InDesign and CS6 on my new laptop!

    Here are a couple of download links for CS6 applications:
    Download CS6 products
    You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
    Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
    CS6: http://prodesigntools.com/adobe-cs6-direct-download-links.html

  • Have to enter my serial number on start up of acrobat

    I have to enter my serial number every time I start up Acrobat 10.1.10. How can I fix this problem?

    Ask for serial number http://forums.adobe.com/thread/1234635 has a FAQ link

  • My hard drive crashed and I lost everything on my Mac desk top, including my Adobe Lightroom. I had my hard drive replaced but how do I download to my new hard drive? I have my previous serial number but when I entered that, it said it was invalid.

    My hard drive crashed and I lost everything on my Mac desk top, including my Adobe Lightroom. I had my hard drive replaced but how do I download to my new hard drive? I have my previous serial number but when I entered that, it said it was invalid.

    Lightroom - all versions
    Windows
    http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Windows
    Mac
    http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Macintosh
    Contact Adobe Support by chat for serial number issues:
    http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

  • I have put my serial number in several times and each time it is invalid now what?

    I have put my serial number in several times and each time it is invalid now what?

    Serial number in what program?
    Are you sure you have a serial number and not a redemption code?
    Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
    Serial number and activation chat support (non-CC) may help
    http://helpx.adobe.com/x-productkb/global/service1.html

  • I purchased Elements 11 then upgraded to 12 and now it says my free trial has expired I have my original serial number but when I enter it I'm told it is invalid

    I bought elements and now its says my trial has expired
    entering the serial number doesn't work

    capnpanic wrote:
    I bought elements and now its says my trial has expired
    entering the serial number doesn't work
    Your caption says "I have my original serial number" , so do you mean to say the original for PSE11?  If so then it won't work in PSE12.  You need to enter the serial number you got in the email when you bought the upgrade from Adobe as download.  Did you get the email from Adobe about this and have you kept it in your inbox or somewhere safe?

  • I have downloaded Lion to my Macbook, and now I have to keep keying in my serial number every time I restart my laptop or launch my aperture(version3.1.3), how can i fix this this problem.

    I have downloaded lion to my Mac book pro and I have three consistent problems that will not just go away. My aperture keeps asking for my serial number each time I restart my computer or Launch it . How can I fix this problem.

    Have you tried repairing permissions using Disk Utility?

  • HT1349 I have registered my serial number but cannot continue the download because it says that the number already exists. This happened when I previously entered the number bt had to exit the program. How do I resolve this?

    I have registered my serial number but cannot continue the download because it says that the number already exists. This happened when I previously entered the number bt had to exit the program. How do I resolve this?

    Leigh...
    but cannot do this because I cannot access Mac App Store
    If you can't access the App Store from the Apple menu, Dock, or Applications folder installing the Mac OS X 10.6.8 Update Combo will reinstall the App Store for you.
    It's ok to do this even you are already running v10.6.8.
    Plants vs. Zombies, and that is all for additional software on here
    FYI:  Some third party software can cause issues with the App Store >   Mac App Store: Sign in sheet does not appear, or does not accept typed text
    Apple is not responsible for incompatibility isssues with third party software.

  • I have Lightroom 3 and have installed it on my Retina iMac running Yosemite. It will not show me any of the modules..error when attempting to change modules.. and keeps asking for my serial number every time. Is it compatible?

    I have Lightroom 3 and have installed it on my Retina iMac running Yosemite. It will not show me any of the modules..error when attempting to change modules.. and keeps asking for my serial number every time. Is it compatible?
    David

    This is a duplicate thread - see here

  • I have downloaded Lr 4.4 on my Laptop in 2013. No I have a new desktop computer. I can enter my konto , have available my serial number but cant find a download possibility. Can you provide me with a clear instruction - thank you

    I have downloaded Lr 4.4 on my Laptop in 2013. No I have a new desktop computer. I can enter my konto , have available my serial number but cant find a download possibility. Can you provide me with a clear instruction - thank you

    Many thanks
    it worked perfectly
    Roland
    Von: Arpit Kapoor 
    Gesendet: Donnerstag, 26. Juni 2014 22:12
    An: Roland Wimmer
    Betreff:  I have downloaded Lr 4.4 on my Laptop in 2013. No I have a new desktop computer. I can enter my konto , have available my serial number but cant find a download possibility. Can you provide me with a clear instruction - thank you
    I have downloaded Lr 4.4 on my Laptop in 2013. No I have a new desktop computer. I can enter my konto , have available my serial number but cant find a download possibility. Can you provide me with a clear instruction - thank you
    created by Arpit Kapoor <https://forums.adobe.com/people/Arpit+Kapoor>  in Photoshop Lightroom - View the full discussion <https://forums.adobe.com/message/6500578#6500578>

  • Reinstalling FCP7 in my new Macbook Pro Retina Display. I have my serial numbers back to FCP1. But it tells me that I have an invalid serial number.  Why?

    Reinstalling FCP in new Macbook Pro Retina from time machine backup.  Have all serial numbers back to FCP1 but I am warned I have an invalid serial number.  How can that be!  I need to install and use this weekend.
    Thank you in advance for the help.

    How, exactly are you doing this?
    When I restored  my new computer from the time machine, the software was transfer to the new machine, in the past when double clicking the icon it would come up and ask for the serial numbers.  This time was the same with the exception of:
    I did not enter an invalid serial number, I tried all the numbers I have.  But none of them worked.
    I will try to install from discs.
    Thanks for your help.

Maybe you are looking for

  • Prevent auto creation of service entry sheet

    Dear friends, I am using maint plan for creating service entry sheets automatically. I am using framework order where I give the validity period. Now when I try to generate service entry sheets through the plans after the end of validity period given

  • System Image Utility

    Hi All, When I try and open system image utility I get an error that just reads that I have no sources when in fact I do. I have a 15GB DMG Image that I would like to install over the network for our computer labs that I have placed in the NetBootSP0

  • Can't install a new version of iTunes

    I upragded my iPod, but now I can't install a new version of iTunes. Always when I'm trying to install it, it says I should write somekind of iTunes.msi path. So what should I do? And sorry about my bad english

  • Problem editing photos in iPhoto 6

    Hi, I am having a problem editing photos. When I click on a photo to edit I get the following error message: Unreadable Files The following file could not be imported. (The file is in the iPhoto Library folder.) /Users/myusername/Pictures/iPhoto Libr

  • Crypto in ABAP

    Hi, I'm looking for a way of encrypt a file with some sort of cryptography (PGP, …) in ABAP. The file is created via a program with "OPEN DATASET XXX FOR OUTPUT" on the sap application server. Is there any ABAP library or function that allows me to e