Have to scroll to view text in email - GAFE Account in mail app

We have been having an issue with users that have their Google Apps for Education account set up in the mail app on an iphone. When they receive an email, from time to time the email's text does not fit in the phones display and the user has to scroll the screen to view all the text in the body of the email message.
Sometimes double clicking the text in the body of the email rearranges the email so that it can be read upon opening the email without scrolling the screen. Google Apps stated this could be an issue with adding a footer to the domain. We have added a footer to our domain so that all users sending out email have the mandated district footer. However google does not give any resolution to the issue. Instead have pointed the finger in another direction.
The Google Apps rep stated "I understand that this issue only occur on Iphone devices. I don't have much information on how Apple products have their settings. I would recommend to get in touch with apple support for the iphone devices display. i have found this forum for Iphone devices issue with mail and such services https://discussions.apple.com/community/iphone/using_iphone?view=discussions&tag Set=1174 "
So hear I am. Has anyone else had this issue and found a resolution. I have attached a screen shot to show what I have explained above in case I was not clear.
Thanks in advance,

Shut down the app
- From any Home Screen, double tap the home button to bring up the Recents List
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