Have to wait for playback? (Purchased movie/Apple TV)

Lately when we've tunred on AppleTv to play a previously purchased movie, we are given a time (like 2 hours +) before playback.  What is causing this?  AppleTV?  Why is this happening and how to we fix it?
Thank you!

It has no proper storage - each time you watch a movie it has to download afresh from the internet unless you have it on a computer in iTunes, computer and iTunes running with HomeSharing enabled (access under Computers menu on AppleTV).
Because AppleTV has no proper storage, just temporary memory, even if you watched a movie yesterday, then did a bit of YouTube, Netflix, whatever, that would be enough to overwrite the Purchase in the limited memory.
If purchases used to play instantly, maybe your internet speed has changed or your ISP is 'throttling' it.
SD need 2.5 Mbps for 'near instant' playback.
720p HD 6 Mbps, and 1080p HD 8 Mbps.
If speeds are less the movie will buffer for inutes to hours or longer....
AC

Similar Messages

  • HT1657 Do I have to wait for a rented movie to download before playing?

    I seem to need to wait for my rented movie to fully download before playing. Is this normal? I would have expected once the download has begun, for playing the movies to be possible. Any advice?

    Nope. If they have them in stock, then you can get one, and if they don't, try again later. No list.

  • HT1577 how do a get a refund on a ridiculously slow downloading rented movie for my apple tv dispite a 5mb/sec down load speed? my first experience with appletv movie rental. no good. rented at 4:30pm. still waiting for standard def movie to finish at 8:1

    how do a get a refund on a ridiculously slow downloading rented movie for my apple tv dispite a >5mb/sec down load speed? my first experience with appletv movie rental. no good. rented at 4:30pm. still waiting for standard def movie to finish at 8:10pm. Not good enough.

    Thanks for the pointers folks. Yeah, 1.5GB is pretty poor isn't it? There are other suppliers, but you have to get a their phone line installed to access the internet so it's an £85 setup fee plus a day off work for a guy to come round and drill a hole in your wall before you even get to the monthly costs.
    Don't get me wrong though - I'm certainly not an Apple basher, but am equally frustrated with both them and the ISP.
    Virgin Media spend all kinds of money advertising their broadband as the fastest in the UK, but don't tell you (up front anyway) that you'll be cut off if you actually try and use it.
    Apple on the other hand carry on with their 'it just works' mantra, but with Apple TV this only applies if you meet certain criteria (again, not mentioned up front).
    I guess it aint a biggie, as i was gifted my Apple TV, and love all the other stuff it does, but from the number of posts on this forum can see that there's a lot of angry customers out there who want explanations as to why they're having similar problems to me.
    Will be very interesting to see if Apple release any kind of software update that turns the flash drive from a buffer to permanent storage, to at least ease some of the pain...
    Message was edited by: McGinty

  • Why do we have to buy mountain lion when we bought lion? Others who didn't purchase lion don't have to pay for it to move to mountain lion

    why do we have to buy mountain lion when we bought lion? Others who didn't purchase lion don't have to pay for it to move to mountain lion.

    As far as I know the only people not having to pay for Mountain Lion are the ones that have purchased a apple computer after the 4th of june or something. These people get a free upgrade. All others will have to pay for a copy of Mountian Lion.
    Do you maybe have a source, which states that others don't have to pay for it, where people that have bought Lion do have to pay?
    With kind regards,
    Wes

  • HT1390 Do I have to wait for movie rental to download before I can watch it?

    Do I have to wait for a movie rental to completely download before I watch it?

    It can take the card up to 24 hours to activate after the point of purchase, but if its past 24 hours from when you bought it, the card must not have been activated properly at the register, which is the sole responsibility of the retailer. 

  • Hi! My name is Eirik Solberg and i have been waiting for the iPhone 5 unlocked version at apple store us seens the iphone 5 came out at 12 september.

    Hi!
    My name is Eirik Solberg and i have been waiting for the iPhone 5 unlocked version at apple store us seens the iPhone 5 came out at 12 september.
    Therefor i will be very happy if you guys could tell me when iPhone 5 unlocked version will come out for sale at apple store us.
    Best Answer!

    Oh, okey, but when do you guys think it will come out? I was hoping for Black Friday, but it didn't came out as i was hopning :/ When do you think it will come? Is it like the last part of november or the begining of desember or will it be in the end of this desember?

  • When watching a rented movie, it just stops and we have to wait for it to reload

    When watching a rented movie, the movie pauses and we have to wait for it to reload.  is there anything that we can do to stop this?

    This is likely caused by your network.
    What is your connection speed? www.speedtest.net
    6mbps is required for the best experience on HD (you can change to SD in the settings)
    If on wifi try ethernet and www.istumbler.net to check interference
    Make sure you're using the ISPs DNS

  • HT4061 do we have to wait for transfer from old I-phone to new from Apple?

    Do we have to wait for transfer from old I-phone to new from Apple?

    Hi Argyll2bikes,
    Welcome to the forum.  It unfortunate that there is so much extra work needed before we can supply you with telephone service.  I am sorry about this.  As you have placed an order for service it is incorrect for us to tell you that you need to get permission from the landowner to cut down the tree.  This should all be handled between BT and Openreach.
    I would like to get your details so I can find out exactly what is going on here.  Please drop me an email via the 'Contact Us' link in my profile. (click on my name and you will find the link under the "about me" section). Include your BT account details and the link to this thread.
    Cheers
    Sean
    BTCare Community Manager
    If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
    We are sorry that we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

  • I have been waiting for about an hour waiting for an email back form apple. I forgot my security questions.

    have been waiting for about an hour waiting for an email back form apple. I forgot my security questions.

    We're all just your fellow users here. You'll need to wait until you get the email.

  • Since latest Snow Leopard security patch, Quicken 2007 does nt function properly.  Quicken says it is waiting for a solution from Apple.  Does anyone have another solution?

    Since the latest Snow Lepard security download, Quicken 2007 for Mac does not function properly (it crashes and will not print).  Quicken says it is waiting for a fix from Apple.  Any idea when that might come?  Does anyone have another solution?

    http://support.apple.com/kb/DL1489
    This is the revised v1.1. You can also get it from Software Update.

  • Is it possible to upgrade to lion or do I have to wait for mountain lion?

    Is it possible to  still upgrade to Lion or do I have to wait for Mountain Lion later in July?  I currently have Snow Leopard and upgraded RAM to 4GB on an older iMac Core Duo in order to use iCloud features in Lion.  Also, I'm wanting to upgrade iMovie and iPhoto, but I'm having difficulty finding a download link that will let me do it online without going through the App Store, and it says I need to be running 10.7.  I feel like I'm in an "obsolete" double bind until I upgrade to Mountain Lion and it isn't possible yet.  I'm wanting to use iMovie 8 or higher in order to download AVCHD video.  I just bought a new camera that shoots AVCHD and I can't download any HD video,  nor can I find any of my old video which used to be on iPhoto and would open w/ Quick Time.  User friendly Mac is no longer so intuitive.

    Yes, you can purchase Lion as well as iPhoto and iMovie from the App Store. But before you can do that you must update Snow Leopard to 10.6.8 by installing the Mac OS X 10.6.8 Update Combo v1.1 update. Then you can sign into the App Store with your Apple ID and password, locate the items you want, purchase them, and download them to your computer.

  • Just what I have been waiting for.

    I am no spreadsheet master (I have virtually no Excel experience) but there was a time that I could make the Appleworks do what I wanted. However, it has been a while since I found using tables in Pages was much better for charting the information I was producing.
    I also know, as I have read through these discussions, that people are dismayed by the limits of Numbers, however, I think it's important to remember that Apple does listen to its customers. Furthermore, anyone remember iTunes 1.0? Since then it has become groundbreaking for music and entertainment. That said, I am confident the same thing will happen with Numbers. Just keep sending the feedback.
    As for me, I think it will handle my needs just fine. I like the crisp look, I like being able to use different fonts and styles in a box, I like the check boxes . . . yet there is so much more for me to learn. It's just what I have been waiting for.

    I think most of what you hear in here complaint wise is from professionals that access those 10% of functions that 90% of users never use.
    Agreed. Unfortunately I work with some of those 10% functions when I bring work home from the office
    Numbers is a fantastic effort for the majority of users and will undoubtedly improve. For those of us who used Appleworks where we could and went to Excel for PC compatibility and/or heavier lifting, we now can move work to Numbers.
    In the meantime, those of us who use those 10% functions should provide official feedback to Apple using clear and professional language.

  • Do you have to wait for FCPX to Render 100% before sending to Compresssor?

    Do you have to wait for FCPX to Render 100% before sending to Compresssor?
    I don't quite understand how the process works. Is FCPX rendering the footage for me to see in the viewer or is it rendering the final output as well? I had always assumed compressor did the final rendering.
    Thank you.

    Your timeline needs to be rendered prior to compressor being able to encode your vision.
    There are two processes here
    1. Rendering, creating an effect, movement or some other piece of vision that requires rendering to provide playback at 100% of the project/time line specifications.
    2. Encoding, converting your project/timeline from the editing codec, to a format suitable for delivery, eg, ProRes 422, to a web/DVD/iPhone friendly codec, eg h.264, mpg2 etc.
    hope this helps.
    Tony

  • HT204074 I have just bought an I Pad Air and tried to add to my I tunes it said I have to wait for 90 days why ??

    I have just bought a new I pad Air and I tried to add to my I tunes account and it said I have to wait for 90 day why?
    also I cant play any music from my libery when my computer is not logged into I tunes Help Please

    Have you already logged into one account on it and used iTunes Match, automatic downloads and/or download past purchases from that account ? If you have then it will be associated to that account for 90 days, as mentioned on the page that you posted from. If you can't wait for the 90 days to complete then you can try contacting iTunes Support and see if they can remove the association : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • HT201304 Visa has changed for the purchase of Apple products, i did not know how I put the new MasterCard number to finish the process of buying products Thank you

    Visa has changed for the purchase of Apple products, i did not know how I put the new MasterCard number to finish the process of buying products Thank you
    i have ibad mini
    and iphone4
    laptop sony
    can you sent for me the anser

    Changing Account Information  >  http://support.apple.com/kb/HT1918

Maybe you are looking for