Have Touchsmart Deskstop 7350 dvd stop play blue ray dvd.

I have a HP Touchsmart Desktop 7350 (windows 7 Service pack 1 - 64 bit) - my dvd drive stop playing blue ray dvds (playe before and still play regular dvds).  Did drive/software update to no avail (says: software and driver up-to-date).  Is there another troubleshoot?
jenkty

Rob,
Not sure which OS you are running, but there is an updated version of the player software for Win7 that might make a difference...
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=pv-80856-1&lc=en&dlc=en&cc=us&...=
Otherwise, you could try uninstalling the application, and reinstalling it from application recovery.
-dm (a long-time HP employee, but the comments/suggestions here are my own, not my employer's)
-DM (HP Retiree)
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