Have tried to purchase an album today but cannot get it to download. what am I doing wrong

Have tried to purchase an Ed Sheeran Cd today and thought My payment had gone through but cannot download the album to my Desktop. What am I doing wrong (in simple terms)
Lorraine

Does it show on your account's purchase history : See your purchase history in the iTunes Store ? If not then you are sure that the purchase went through, it's not just a temporary store holding charge on your credit card : iTunes Store & Mac App Store: About payment card authorization holds.
If it does show then try the Store > Check For Available Downloads menu option on your computer's iTunes and see if that downloads it, or go to the Purchased link under Quick Links on the right-hand side of the iTunes store homepage and see if it shows there for downloading.

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HT1498 we have rented and purchased movies to use but cannot get them to play - just says loading error try again later. Does anybody know what we are doing wrong?

we have rented and purchased movies to use but cannot get them to play - just says loading error try again later. Does anybody know what we are doing wrong? We have managed to get it to work a couple of times but that is all

Welcome to the Apple Community Tarskforce.
Intermittent problems are often a result of interference. Interference can be caused by other networks in the neighbourhood or from household electrical items.
You can download and install iStumbler (NetStumbler for windows users) to help you see which channels are used by neighbouring networks so that you can avoid them, but iStumbler will not see household items.
Refer to your router manual for instructions on changing your wifi channel or adjusting your multicast rate.
There are other types of problems that can affect networks, but this is by far the most common, hence worth mentioning first. Networks that have inherent issues can be seen to work differently with different versions of the same software. You might also try moving the Apple TV away from other electrical equipment.
The following article(s) may help you.
Troubleshooting Wi-Fi networks and connections
Recommended Wi-Fi settings
Sources of Interference
Wifi Diagnostic Software (for Mac users)

Hi i was in the process of uploading photos from my phone three days ago- and have tried to re start my computer but cannot get out of " Photos are being import to photo library please wait for import to complete"there are 90 photos and this came

Hi I was in the procces of uploading photos from my phone three days ago as i have an important art project to finish today. I have tried to restart my computer log off come back on but every time i put my phone to the computer and press up load photos its comes up with "Photos are baeing import to photo library- please wait for import to complete".
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please help
thank you

Apple menu ==> forec quit
LN

I have a 1st gen iPod Touch and have purchased the ios 3.1, but cannot get it to download from the store to the iPod? On iTunes, it says that I have the current version of 2.1 Help!

I have purchased the ios 3.1 update for my 1st generation iPod Touch, but cannot get it to download. When I check the summary on iTunes, it says that I have the most up-to-date version of 2.1. I really need to update to 3.1 to download some games for my son. I have an iPad and do not want to purchase a new iPod if I can get some games on the current one.
Thanks in advance!

So you are saying that you purchased it by:
Purchasing iOS 3.1 Software Update for iPod touch (1st generation)
Is iTunes signed into the same iTunes account that purchased it?
How long ago did you purchase it?
Did you purchase it on another computer?
Contact iTunes:
Apple - Support - iTunes - Contact Us

I have read up on all about crashes and i cant even open it in safe mode :( i have tried deleting it and reinstalling it but the problem still persists. What would you suggest i do and is there any way i canget hold of firefox 6 for mac?

i have read up on all about crashes and i cant even open it in safe mode :( i have tried deleting it and reinstalling it but the problem still persists. What would you suggest i do and is there any way i canget hold of firefox 6 for mac?

Does the regular Firefox 8 release version work or does the version crash as well?
*Firefox 8.0.x: http://www.mozilla.com/en-US/firefox/all.html
Create a new profile as a test to check if your current profile is causing the problems.
See "Basic Troubleshooting: Make a new profile":
*https://support.mozilla.com/kb/Basic+Troubleshooting#w_8-make-a-new-profile
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.
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See:
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

HT1688 i have an i phone 4s. i have tried everything i know to do but cant get the phone to ring out loud when i recieve a call or message. any ideas on how to fix this?

I have an i phone 4s I have tried everything i know to do, but cant get the phone to ring out loud when i recieve a call or message. Any ideas on how to fix this?

Flip the ring/silent switch on the left side of the phone from silent (red showing) to ring position.

I am trying to copy songs to an sd card for a digital photo frame. I changed my setting in iTunes to mp3 format before I downloaded the song but it didn't work. What am I doing wrong? Any suggestions? I would be very grateful!

I am trying to copy songs to an sd card for a digital photo frame. I changed my settings in iTunes to mp3 format before I downloaded them but it did not work. What am I doing wrong? When I play the sd card in my mac or on a lenovo laptop it works but not in the photo frame. I would be grateful for any ideas as to what I am doing wrong.

Unfortunately you've discovered too late how important it is to maintain an up-to-date backup of your iTunes library (and all other data of value). You could, before wiping the drive, have considered making use of a commercial data recovery service that could (albeit at considerable cost) have extracted your library from the hard disk, even if virus infected.
In the absence of that option, you will need to restore the content of your library from its original sources:
Depending on your location, you may be able to re-download any iTunes Store purchases that are still available on the Store
Likewise, most digital purchases from Amazon (including auto-rip copies of purchased CDs) should be available from the Amazon Cloud and via the Amazon Music application - the same may be true of other commercial sources for digital downloads
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The specific situation that you describe regarding the music imported from your friend's external HDD suggests that either the source is badly organized and/or originates from a source other than iTunes (other media players may use alternative tags for information like artist, title, album, etc. that are not wholly consistent with how iTunes handle these). Without details of the issues you're seeing it is difficult to suggest a remedy other than going through the media album-by-album, track-by-track, and correcting the inconsistencies.
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I use an xpi extension (moderating yahoo groups) for FF on my laptop. I have FF mobile on my Android phone but cannot get the extension to work on the phone. Any ideas? Need any more information from me? Many thanks

I moderate several 'Freecycle' and similar community groups hosted by Yahoo Groups. A tool has been developed to make this easier (e.g. automating certain functions, standard messages etc) for FF users on PCs & Macs. I have FF mobile on my Android phone but cannot get the moderation tool to install.

Extensions would need to be modified by the extension author to work with Firefox mobile.

I can't delete 2 photo albums from my Ipad 2... What am I doing wrong?

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I am using Firefox 3.6.13 and have installed Windows Media Player 1.0.0.8 for Firefox. However, if I attempt to open a file with a .wmv extension it appears to function properly, except, that I cannot "play" the file. What am I doing wrong?

# Question
I am using Firefox 3.6.13 and have installed Windows Media Player 1.0.0.8 for Firefox. However, if I attempt to open a file with a .wmv extension it appears to function properly, except, that I cannot "play" the file. What am I doing wrong?

You probably have not seen anyone reporting the exact same problem as you. All three crash reports have the same crash signature and as currently ranked 67 it is not the commonest of reasons for a crash.
I hope you enter your email contact information when reporting crashes. I note you see this crash when using videos, others may possibly see this crash in other circumstances.
You have already tried the obvious, attempts at a fix so it is now down to wait and see, maybe developers working on the bug will report something or fix it.
Did you try my suggestion of installing portable ESR ?
For forum cross referencing purposes
* Crash Reports for Crash IDs <br />bp-71697f5d-41d4-48ae-9db9-3e6302130607<br /> bp-6e1347bc-153f-433a-9c35-a5f022130607<br /> bp-92a533a2-9e09-4c1e-8df7-deb4c2130607
*(all three) Crash Signature: EnumSoftwareMFTs(_GUID const&, unsigned int, __MIDL___MIDL_itf_mfobjects_0000_0006_0003 const*, __MIDL___MIDL_itf_mfobjects_0000_0006_0003 const*, IMFActivate***, unsigned int*)
* Related bug 858667 NEW crash in mozilla::wmf::MFTEnumEx @ EnumSoftwareMFTs
*I note this was first seen in Fx21 and is 100% Windows 7
<br />

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Thought it might be of help to someone.
Cheers Mally

I can see iMovie in my dock and at the top of the computer but not on the screen. What am I doing wrong?

I can see iMovie in my dock and at the top of the computer but not on the screen. What am I doing wrong?

Uncheck the box marked Translucent menu bar in the Desktop & Screen Saver preference pane. If that doesn't work, see below.
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Any luck?

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Hi Maryan,
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Have tried to purchase an album today but cannot get it to download. what am I doing wrong

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