Have tried to reset password but have not received reset email after 2 days. Please help!

Question

Hi there fellow Apple-ites.
Hoping you can help with this.
After using my current Apple ID (new email address) for about a year for app store and iTunes, find my friends, iPhone (etc) and being able to log into iCloud, my new (this year) MBP has somehow reverted to my old ID (old email address, still same account). I just upgraded to Lion and now iCal tells me it can't connect to iCloud because of a problem with Apple ID, which is my old email address.
I want to be able to log in under my old Apple ID to change it over to my current Apple ID, or somehow unlink from my old Apple ID.
I can't remember the password because it's been ages since I've used it. I have tried to reset but I haven't received the reset emails in the last 2 days. I have checked spam and trash in all email addresses in case it is a different address to the one I thought. I have also checked that I don't have any filters that could delete the email.
I tried the secret questions but I can't get past the birthdate page - says my info is incorrect! I have followed the links from the general support area and checked iCloud system status and everything is normal. I have noticed a lot of people have this problem but that it appears unresolved or they haven't written back on how it has been resolved.
This problem seems too common to warrant a phone call or visit to an Apple store (there is no Apple store in my town either). Anyone have any ideas? I promise I'll respond when/if it resolves! By the way, I'm in Australia.
Thanks in advance

Answer 1

Thanks for that advice @randers4.
I linked through and submitted my info as a "topic not covered" in the iCloud section. After entering the serial number of my MBP it turns out I wasn't eligible for technical support (though I don't think this is hardware related support) and the final suggestion was to take my computer into an Apple store. I called my local Apple reseller and asked for assistance. The customer service rep was very nice but unable to help, so suggested I call Apple Support on 1300 321 456. I did so and, again, spoke to two very polite and helpful customer service people (I was transferred to security services). I didn't have to be on hold to speak to either rep for more than a few seconds! After trying a few different things, he worked out what was happening...
So, to cut a long story short, to solve the problem in my OP, all I had to do was log out of iCloud in my System Preferences and log back in using my current Apple ID. [Edited to add that I had to sign out of everything I was currently signed in to with my Apple ID before logging out and in again.]
Problem solved!
Message was edited by: NotBaconBits