Have trouble adding my credit card info

im having trouble putting my credit card in it keeps telling to go to tech support

Exact message please.
GB

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HT1349 My account has been hacked. Have they got my credit card info?

What do I do about my account being hacked? I had an email from apple saying my credit card had been changed but it wasn't me. They say to change my password which I have done but is it safe? Have they got my credit card info? I can't seem to report it anyway

nobody here would know what any thief would have.

HT201304 Do you have to fill out credit card info to download a FREE game

Do you have to fill out credit card info to download a FREE GAME

How to Get Apps From the App Store Without a Credit Card
http://ipadhelp.com/ipad-help/how-to-get-free-apps-from-the-app-store-without-a- credit-card/
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
http://support.apple.com/kb/ht2534
Why can’t I select None when I edit my payment information?
http://support.apple.com/kb/ts5366
If None is not available - On your computer launch iTunes and click “iTunes Store” in the left navigation pane. Click the “down arrow” next to your name at the top right side of the page and click “Account.” Enter your username and password and click “View Account” to log into your account information. Next to your Payment Type, click “Edit.” Select the “None” button and click “Done.” Confirm that your card has been removed by returning to the Apple account information screen. Under Payment Type, it should say that there is no credit card on file.
iTunes Store: Changing your payment information
http://support.apple.com/kb/HT1918
iTunes Store Accepted Forms of Payment
http://support.apple.com/kb/HT5552
 Cheers, Tom

HT4009 Every time I tried to do in app purchase, it showed please contact itune to complete the transaction, I have already saved my credit card info and it worked before, I do not know why it no longer work, I do not have any restriction

Every time I tried to do in app purchase, it showed please contact itune to complete the transaction, I have already saved my credit card info and it worked before, I do not know why it no longer work, I do not have any restriction

Gee... maybe you should try contacting iTunes support like the message told you to do.

Why do I have to update my credit card info for a free app???

I put a block on my credit card due to fraudulent activity and now I want to install a FREE app, why do I need to update my credit card info for a FREE app? If you will only charge me if I actually purchase an app or content what is the purpose for asking me?

For identification purposes.

Why do I have to give my Cred card info to download a free update?

Looks like I have to goto Apple store to get downloads, and apple store requires me to put in a valid credit card?? I don't want info stored with any company. I only wish to put it in if/when I purchase something.

See -> http://support.apple.com/kb/HT2534.
It may help you out.
Clinton

I want to download a free app but, when I'm about to finish it, it says that I have a problem with the billing and that I have to provide valid credit card info to continue...

The thing is, I've never used my credit card to buy a thing on the app store... and when I go to the purchase history, there's nothing...
I've tryied to change credit cards, and I always calls invalid, that I've got the numbers wrong... but I've put them right...
what should I do?

Hello Snoweagle57,
It sounds like you are trying to download a free app, and when prompted to enter a credit card it is declined. I would use this article to go into iTunes and change your payment method to None:
Change or remove your payment information from your iTunes Store account (Apple ID)
http://support.apple.com/kb/ht1918
If you are unable to select None, the following article may help you determine why:
Why can’t I select None when I edit my Apple ID payment information?
http://support.apple.com/kb/ts5366
Thank you for using Apple Support Communities.
Take care,
Sterling

HT4009 If credit card verification isn't filled out and gift card money is being used do you have to fill out credit card info?

Please help with this issue

Hi Le me,
You need to establish an account with the iTunes Store, even if you are downloading free apps or using gift cards.
Apple - Support - iTunes - Account & Billing
If you have additional questions, there is a link to the iTunes Store Support at the bottom of the page.
I hope this information helps ...
- Judy

HT1918 Having trouble changing my credit card info for my I tunes account online

I am having trouble changing my payment info for my I tunes account online

What problem are you having ? If you are getting an error message then what does it say ?

I have tried to cancel my credit card info and there is no option on my payment screen just the choice of choosing 1 of 3 credit cards. What do I do next?

I have tried to cancel credit card info but there is no option in my payment screen. There is only the option to choose 1 of 3 credit cards. What do I do next? Any and all help with be greatly appreciated!

I don't think that the "none" option is available in every country. Where are you located?
If you can't remove the credit card by any other means, you might want to contact iTunes support. You can choose your country in the bottom right corner.
http://www.apple.com/support/itunes/contact/

HT201303 How do you delete your credit card info from iTunes?

I added my credit card info then my bf got me an iTunes card and I want to use the credit I have on that first but it just keeps going right to my credit card and won't let me use the credits I have. So i want to just delete my credit card. How do I do that?

I think you are mistaken. Store Credit is used first, then your credit card is used after. But if you are trying to buy a gift, you can't use store credit, so then it tries to use your CC.
If you have just changed anything in your billing, or making a purchase for the first time, it will ask to verify your CVV. This is normal, and does not mean it will charge the CC. It does this for preauthorization reasons, and other things we can't quite discuss here.

HT201209 I have just put a $25 credit on my itunes acct. I previously had my credit charged one it doesn't acknowledge my $25 credit only asks for credit card info. Is there something I have to do to charge my gift card?

II have just put a $25 credit on my itunes acct. I previously had my credit card charged now it doesn't acknowledge my $25 credit only asks for credit card info. Is there something I have to do to charge my gift card?

How much is the cost of what you wish to buy? The credit is used first and credit card info wouldbe requested for any outstanding balance. The US store prices do not reflect the local sales taxes that are added in the final steps of the purchase transaction.

I have $10 in my account but it is asking for my credit card info when I try to buy an app?

I have $10 in my account but it is asking for my credit card info when I try to buy an app?

If the cost of the app is close to $10 - there could sales tax or VAT added onto the purchase as well. Here in Pennsylvania the state sales tax is 7% in the county in which I live. The app would have to cost less than $9.35 or I would exceed the $10 balance in the account.
It may also be a way of simply identifying that you are who you claim to be - a verification process if you will. Apple is currently increasing security measures in the app store and iTunes.

HT204053 I am having problems confirming my entry info. I want to pay from my account and it wants me to pay by credit card. I want to pay by my gift card. I entered my code successfully and it wants me to submit my credit card info. Do I have to do that?

I am having trouble using my gift card to pay for a download. The prompt asks me to provide my credit card info. I do not want to pay by credit card so how do i respond ot that screen?

no, purchases are tied to your itunes account. you wont have to pay
-mvimp

How do i delete my credit card info from my phone. because it wont let me update or download apps because i only have 50 cents on the card

how do i delete my credit card info from my phone. because every time i try to update or download apps it wont let me because i only have 50 cents on my card. so i need help now before i smash this ****** *** phone and go with a galaxy s5

This does not make much sense.
Please explain.
Are you getting an error message? What does it say?

Have trouble adding my credit card info

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