Have trouble double clicking on a second file to open

There are really two problems here:
1)  If I double click on a file, it opens in Illustrator, but it does not open with my default workspace settings.  If I open the file from the file menu, my preferred workspace opens.
and
2) If I have one file open, I cannot double click on a second file and have that file open in Illustrator.  I just get the little spinning circle and then it stops.  I can still open a second file from the file/open menu option.
We are using CS6 and running windows 7.

Brett,
The issues which you have mentioned points towards having some permissions issue on the system.
My suggestion would be to make sure that the user account which are using is Administrator.
Also, make sure you have full permission on the location mentioned in the document below:
http://helpx.adobe.com/illustrator/kb/preference-file-location-illustrator.html
Here are the steps to modify ownership and permissions of folders and files:
  1.       Right-click the file or folder, click Properties, and then click the Security tab.
  2.       Click Advanced, and then click the Owner tab.
  3.       Click Edit, and then do one of the following:
·         To change the owner to a user or group that is not listed, click Other users and groups and, inEnter the object name to select (examples), type the name of the user or group, and then click OK.
  ·         To change the owner to a user or group that is listed, in the Change owner to box, click the new owner.
  4.       If you want to take ownership of the contents of the folder, select the Replace owner on sub containers and objects check box.
  5.       Click OK, and then click Yes when you receive the following message:
          You do not have permission to read the contents of directory folder name. Do you want to replace the directory permissions with permissions granting you Full Control?
          All permissions will be replaced if you click Yes.
Note folder name is the name of the folder that you want to take ownership of.
  6.       Click OK, and then reapply the permissions and security settings that you want for the folder and its contents.
  Additional considerations
   ·         An administrator can take ownership of any file on the computer.
   ·         Assigning ownership of a file or a folder might require you to elevate your permissions using
Let me know if you need more help on this.
- Mandhir

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    **    PROCESS AFTER INPUT.
    **      MODULE USER_COMMAND_0100.
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      gd_okcode        TYPE ui_func,
      gd_repid         TYPE syst-repid,
      go_docking       TYPE REF TO cl_gui_docking_container,
      go_splitter      TYPE REF TO cl_gui_splitter_container,
      go_splitter_2    TYPE REF TO cl_gui_splitter_container,
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      go_cell_left     TYPE REF TO cl_gui_container,
      go_cell_right    TYPE REF TO cl_gui_container,
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      go_grid2         TYPE REF TO cl_gui_alv_grid,
      go_grid3         TYPE REF TO cl_gui_alv_grid.
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      gt_outtab        TYPE STANDARD TABLE OF vbak,
      gt_outtab_2      TYPE STANDARD TABLE OF vbap,
      gt_outtab_3      TYPE STANDARD TABLE OF vbep.
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    CLASS lcl_eventhandler DEFINITION.
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          ms_row      TYPE lvc_s_row,
          ms_col      TYPE lvc_s_col.
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              e_row
              e_column
              es_row_no
              sender.
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    *       CLASS lcl_eventhandler IMPLEMENTATION
    CLASS lcl_eventhandler IMPLEMENTATION.
      METHOD handle_double_click.
    *   define local data
        DATA:
          ls_outtab      TYPE vbak,
          ls_outtab_2    TYPE vbap,
          ls_outtab_3    TYPE vbep.
        "   Initialize class data
        CLEAR: ms_row,
               ms_col.
        CASE sender.
          WHEN go_grid1.
            ms_row = e_row.
            ms_col = e_column.
    *       Triggers PAI of the dynpro with the specified ok-code
            CALL METHOD cl_gui_cfw=>set_new_ok_code
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                new_code = 'GET_ITEMS'
    *          IMPORTING
    *            rc       =
          WHEN go_grid2.
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            ms_col = e_column.
    *       Triggers PAI of the dynpro with the specified ok-code
            CALL METHOD cl_gui_cfw=>set_new_ok_code
              EXPORTING
                new_code = 'GET_SCHEDULE_LINES'
    *          IMPORTING
    *            rc       =
          WHEN go_grid3.
    **        READ TABLE gt_vbap INTO ls_vbap INDEX e_row-index.
    **        CHECK ( ls_vbap-matnr IS NOT INITIAL ).
    **        SET PARAMETER ID 'MAT' FIELD ls_vbap-matnr.
    **        CALL TRANSACTION 'MM02' AND SKIP FIRST SCREEN.
          WHEN OTHERS.
            RETURN.
        ENDCASE.
      ENDMETHOD.                    "handle_double_click
    ENDCLASS.                    "lcl_eventhandler IMPLEMENTATION
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          i_structure_name = 'VBAK'
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          it_outtab        = gt_outtab
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          OTHERS           = 4.
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    *   MESSAGE ID SY-MSGID TYPE SY-MSGTY NUMBER SY-MSGNO
    *              WITH SY-MSGV1 SY-MSGV2 SY-MSGV3 SY-MSGV4.
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        EXPORTING
          i_structure_name = 'VBAP'
        CHANGING
          it_outtab        = gt_outtab_2    " empty !!!
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          OTHERS           = 4.
      IF sy-subrc NE 0.
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    *              WITH SY-MSGV1 SY-MSGV2 SY-MSGV3 SY-MSGV4.
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      CALL METHOD go_grid3->set_table_for_first_display
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          i_structure_name = 'VBEP'
        CHANGING
          it_outtab        = gt_outtab_3    " empty !!!
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          OTHERS           = 4.
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    *   MESSAGE ID SY-MSGID TYPE SY-MSGTY NUMBER SY-MSGNO
    *              WITH SY-MSGV1 SY-MSGV2 SY-MSGV3 SY-MSGV4.
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          repid                       = gd_repid
          dynnr                       = '0100'
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        EXCEPTIONS
          OTHERS                      = 4.
      IF sy-subrc NE 0.
    *   MESSAGE ID SY-MSGID TYPE SY-MSGTY NUMBER SY-MSGNO
    *              WITH SY-MSGV1 SY-MSGV2 SY-MSGV3 SY-MSGV4.
      ENDIF.
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    *  MODULE STATUS_0100.
    *PROCESS AFTER INPUT.
    *  MODULE USER_COMMAND_0100.
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    *       text
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      SET PF-STATUS 'STATUS_0100'.  " contains push button "ORDERS"
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    *      IS_STABLE      =
    *      I_SOFT_REFRESH =
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          OTHERS         = 2.
      IF sy-subrc NE 0.
    *   MESSAGE ID SY-MSGID TYPE SY-MSGTY NUMBER SY-MSGNO
    *              WITH SY-MSGV1 SY-MSGV2 SY-MSGV3 SY-MSGV4.
      ENDIF.
    * Refresh display of detail ALV list
      CALL METHOD go_grid3->refresh_table_display
    *    EXPORTING
    *      IS_STABLE      =
    *      I_SOFT_REFRESH =
        EXCEPTIONS
          OTHERS         = 2.
      IF sy-subrc NE 0.
    *   MESSAGE ID SY-MSGID TYPE SY-MSGTY NUMBER SY-MSGNO
    *              WITH SY-MSGV1 SY-MSGV2 SY-MSGV3 SY-MSGV4.
      ENDIF.
    ENDMODULE.                 " STATUS_0100  OUTPUT
    *&      Module  USER_COMMAND_0100  INPUT
    *       text
    MODULE user_command_0100 INPUT.
      CASE gd_okcode.
        WHEN 'BACK' OR
             'END'  OR
             'CANC'.
          SET SCREEN 0. LEAVE SCREEN.
        " Double-click on first or second ALV grid
        WHEN 'GET_ITEMS'  OR
             'GET_SCHEDULE_LINES'.
          PERFORM get_details.
        WHEN OTHERS.
      ENDCASE.
      CLEAR: gd_okcode.
    ENDMODULE.                 " USER_COMMAND_0100  INPUT
    *&      Form  INIT_CONTROLS
    *       text
    *  -->  p1        text
    *  <--  p2        text
    FORM init_controls .
    * Create docking container
      CREATE OBJECT go_docking
        EXPORTING
          parent = cl_gui_container=>screen0
          ratio  = 90
        EXCEPTIONS
          OTHERS = 6.
      IF sy-subrc NE 0.
    *   MESSAGE ID SY-MSGID TYPE SY-MSGTY NUMBER SY-MSGNO
    *              WITH SY-MSGV1 SY-MSGV2 SY-MSGV3 SY-MSGV4.
      ENDIF.
    * Create splitter container
      CREATE OBJECT go_splitter
        EXPORTING
          parent            = go_docking
          rows              = 1
          columns           = 2
    *      NO_AUTODEF_PROGID_DYNNR =
    *      NAME              =
        EXCEPTIONS
          cntl_error        = 1
          cntl_system_error = 2
          OTHERS            = 3.
      IF sy-subrc NE 0.
    *   MESSAGE ID SY-MSGID TYPE SY-MSGTY NUMBER SY-MSGNO
    *              WITH SY-MSGV1 SY-MSGV2 SY-MSGV3 SY-MSGV4.
      ENDIF.
    * Get cell container
      CALL METHOD go_splitter->get_container
        EXPORTING
          row       = 1
          column    = 1
        RECEIVING
          container = go_cell_left.
      CALL METHOD go_splitter->get_container
        EXPORTING
          row       = 1
          column    = 2
        RECEIVING
          container = go_cell_right.
    * Create 2nd splitter container
      CREATE OBJECT go_splitter_2
        EXPORTING
          parent            = go_cell_left
          rows              = 2
          columns           = 1
    *      NO_AUTODEF_PROGID_DYNNR =
    *      NAME              =
        EXCEPTIONS
          cntl_error        = 1
          cntl_system_error = 2
          OTHERS            = 3.
      IF sy-subrc NE 0.
    *   MESSAGE ID SY-MSGID TYPE SY-MSGTY NUMBER SY-MSGNO
    *              WITH SY-MSGV1 SY-MSGV2 SY-MSGV3 SY-MSGV4.
      ENDIF.
    * Get cell container
      CALL METHOD go_splitter_2->get_container
        EXPORTING
          row       = 1
          column    = 1
        RECEIVING
          container = go_cell_top.
      CALL METHOD go_splitter_2->get_container
        EXPORTING
          row       = 2
          column    = 1
        RECEIVING
          container = go_cell_bottom.
    * Create ALV grids
      CREATE OBJECT go_grid1
        EXPORTING
          i_parent = go_cell_top
        EXCEPTIONS
          OTHERS   = 5.
      IF sy-subrc NE 0.
    *   MESSAGE ID SY-MSGID TYPE SY-MSGTY NUMBER SY-MSGNO
    *              WITH SY-MSGV1 SY-MSGV2 SY-MSGV3 SY-MSGV4.
      ENDIF.
      CREATE OBJECT go_grid2
        EXPORTING
          i_parent = go_cell_bottom
        EXCEPTIONS
          OTHERS   = 5.
      IF sy-subrc NE 0.
    *   MESSAGE ID SY-MSGID TYPE SY-MSGTY NUMBER SY-MSGNO
    *              WITH SY-MSGV1 SY-MSGV2 SY-MSGV3 SY-MSGV4.
      ENDIF.
      CREATE OBJECT go_grid3
        EXPORTING
          i_parent = go_cell_right
        EXCEPTIONS
          OTHERS   = 5.
      IF sy-subrc NE 0.
    *   MESSAGE ID SY-MSGID TYPE SY-MSGTY NUMBER SY-MSGNO
    *              WITH SY-MSGV1 SY-MSGV2 SY-MSGV3 SY-MSGV4.
      ENDIF.
    * Set event handler
      SET HANDLER: lcl_eventhandler=>handle_double_click FOR go_grid1.
      SET HANDLER: lcl_eventhandler=>handle_double_click FOR go_grid2.
      SET HANDLER: lcl_eventhandler=>handle_double_click FOR go_grid3.
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    *&      Form  GET_DETAILS
    *       text
    *  -->  p1        text
    *  <--  p2        text
    FORM get_details .
    * define local data
      DATA: ls_row      TYPE lvc_s_row,
            ls_col      TYPE lvc_s_col.
      data: ls_outtab   type vbak,
            ls_outtab_2 type vbap,
            ls_outtab_3 type vbep.
      BREAK-POINT.
      CASE gd_okcode.
        WHEN 'GET_ITEMS'.
          CALL METHOD go_grid1->get_current_cell
            IMPORTING
    *          e_row     =
    *          e_value   =
    *          e_col     =
              es_row_id = ls_row
              es_col_id = ls_col
    *          es_row_no =
          read TABLE gt_outtab into ls_outtab index ls_row-index.
          refresh: gt_outtab_2,
                   gt_outtab_3.
          SELECT        * FROM  vbap into TABLE gt_outtab_2
                 WHERE  vbeln  = ls_outtab-vbeln.
        WHEN 'GET_SCHEDULE_LINES'.
          CALL METHOD go_grid2->get_current_cell
            IMPORTING
    *          e_row     =
    *          e_value   =
    *          e_col     =
              es_row_id = ls_row
              es_col_id = ls_col
    *          es_row_no =
          READ TABLE gt_outtab_2 into ls_outtab_2 index ls_row-index.
          refresh: gt_outtab_3.
          SELECT        * FROM  vbep into TABLE gt_outtab_3
                 WHERE  vbeln  = ls_outtab_2-vbeln
                 AND    posnr  = ls_outtab_2-posnr.
        WHEN OTHERS.
          RETURN.
      ENDCASE.
      IF ( lcl_eventhandler=>ms_row = ls_row  AND
           lcl_eventhandler=>ms_col = ls_col ).
        MESSAGE 'Current cell identical'  TYPE 'I'.
      ELSE.
        MESSAGE 'Current cell NOT identical'  TYPE 'I'.
      ENDIF.
    ENDFORM.                    " GET_DETAILS
    Regards
      Uwe

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