Have upgraded to 6.0 but will not open

please help!
i have just upgraded to itunese 6.0 and now it will not open. i click on the icon and nothing happens. the hourglass pops up for a second and disappears, nothing appears in my task manager. however when i go to shut down my computer an error message says that itunes is not responding to being shut down.
my quicktime application opens fine as do the rest of my programs on my computer.
Why can't I open I-Tunes? Please any help would be appreciated. (Also is there a number for Apple or an email address to contact their customer service.)
Thank you

hello rayoung,
from what i hear, emailing them may not yeild a response, as there are many many folks having issues with the download. Apple does charge for help when you call them, which makes a user forum helpful in times like this.
Do you have Nortons by any chance? Sometimes programs like that are blocking iTunes from opening

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