Have WIFI connection but can't access Safari or App store, nothing. Can anyone help??
I have just bought a iPad 2 WI-FI 16G today. I have a full WI-FI connection but can't access the App store or Safari for any webpages, can anyone help?
Thanks!!!!
Despite what you call, "a full WiFi connection", you may not really be connected to your WiFi network.
Your router may not have given your iPad a valid local network IP address. Go to Settings > Wifi > your network name and touch the ">" to the right to see the network details. If the IP address starts with 169 or is blank then your router didn't provide an IP address and you won't be able to access the Internet.
Sometimes the fix can be as simple as restarting your router (remove power to the router for 30 seconds and then restart). Next, reset network settings on your iPad (Settings > General > Reset > Reset network settings) and then attempt to connect. In other cases it might be necessary to update the router's firmware with the latest from the manufacturer's support web pages.
If you need more help please give more details on your network, i.e., your router make, model and version, the wifi security being used (WEP, WPA, WPA2), etc.
Similar Messages
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I have wifi connection but can't face time or use safari?
i have wifi signal on ipad but cannot use it?
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router (Auto is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130?tstart=60
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
I have WiFi connection but no internet access HELP
I got the ipod touch 3rd generation two days ago at yesterday it was connecting fine but now when i try to connect it shows that i have good WiFi signal but no actual internet connection because when i try to load app world or Safari it wont let me. I have reset my router several times and reset my network settings on my ipod but still nothing. My computer and laptop are both working fine with the internet. However, my sister also has the same ipod and she has the same problem but she resets it once and it works but her ipod has not been updated in a long time and mine has the latest software. HELP ME PLEASE!!!
You may not really be connected to your WiFi network.
Your router may not have given your iPod a valid IP address. Go to Settings > Wifi > your network name and touch the ">" to the right to see the network details. If the IP address starts with 169 or is blank then your router didn't provide an IP address and you won't be able to access the Internet.
Sometimes the fix can be as simple as restarting your router (not reset - to restart remove power for 30 seconds and restart). Next, reset network settings on your iPod (Settings > General > Reset > Reset network settings) and then attempt to connect. In other cases it might be necessary to update the router's firmware with the latest from the manufacturer's support web pages. Check for a firmware update for your router on the manufacturer's support web pages. See the documentation that came with your router on how to install.
If you need more help please give more details on your network, i.e., your router make, model and version, and how you have it configured. -
I'm from the USA but am on vacation in Brazil; I have a great WiFi connection but can not connect to the iTunes Store. Is this because I am out of the Country?
Thank you very much for your insight; I guess I had assummed that iPads/iPhones/iPods were here in Brazil and further assumed that the iTunes store would also be available.
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"Unable to connect to server" I have wifi connection but I'm getting this error when I try to purchase an app. Why? If anyone knows can you please help me thank you in advance. :-(
Can you load a webpage in Safari with that wifi connection? If so then it's a problem with the iTunes Store app connection. If not then your wifi isn't fully functional and you need to troubleshoot that first.
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I do have wifi connection but no internet, how is this possible? I logged in to the internet at my friends place and when I got home my own internet was not working anymore
This is possible to be connected to WiFi but not internet.
You connect to your modem/router via WiFi and whether it is connected to the internet or configured properly to route the internet to WiFi devices is a different story.
Now if you've already reset your WiFi (try disabling and enabling) and perhaps even restarting your MBP
Then make sure that your modem/router is connected to the internet.
You can try any other device, lights on the modem/router or use Eth cable to test.
Report back your findings. -
I have wifi connection, but my internet is very slow
I have wifi connection, but my internet is very slow
try switching off photo stream in System Preferences > iCloud
This seems to throttle the internet connection and when I switched it off, it fixed my issues instantly! -
Having difficulty connecting my Ipad to FaceTime and messages. I've updated the latest software and have WI-FI/3G coverage but it keeps saying: "could not sign in, please check your network connection." Can anyone help?
Have you tried a reset? Hold down the home button along with the sleep/wake button until you see the apple, then let go.
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Ipad 2 - 30gb and running out of space, but i don't have that many movies - can anyone help
ipad 2 - 30gb and running out of space, but i don't have that many movies - can anyone help? How do i find a directory of files that I can manage (PC user)?
thanks!You might have to do some experimenting from iTunes on your computer.
Several months back, I had a phantom 5G of video. I unchecked ALL video files and synced the iPad and the 5G was still there. I was able to delete the 5G and bring it back by repeatedly unchecking and checking the "Sync Movies" box.
A "Restore" solved my problem. Be forewarned that it's not quick:
Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes." -
Hi All, I have the latest version of iTunes, however since upgrading I can no longer get iTunes to recognise that any devices (iPhone / iPad) are connected? Can anyone help please. Paul
Try holding down CTRL as you launch iTunes to see if it will repair the drivers.
Or try Cerbu's post here.
Or see TS1538: iOS: Device not recognized in iTunes for Windows, in particular section 5, forcing a driver update.
Please let us know which approach works for you...
tt2 -
I have a mac OSX desktop version 10.6.8 and all of a sudden I can't get a full screen view in Safari when I ask for help the response is use the arrows on the top right of the screen ... I don't have them ... can anyone help?
Hi Mary,
I don't remember those arrows in 10.6, only 10.7 & up!?
I have 10.6.8, as you do. To make your Safari full screen, make sure you have the left hand side of your safari page moved all the way to the left. Then move your cursor to the BOTTOM RIGHT CORNER of the safari page, and simply drag your page towards the lower right hand corner of the screen. NOTE: you will see a series of lines on the bottom right corner of the page, indicating where to place you cursor arrow.
By wuzradioman here...
https://discussions.apple.com/thread/4218928?start=0&tstart=0 -
I have itunes version 10.6.3 it seems outdated and needs to be updated with latest version so that Iphone 5 can be connected. Can anyone help me know how to have latest version on my MAC
You need to purchase a Mac OS X 10.6 DVD, which requires an Intel Mac with at least 1GB RAM. Run Software Update twice afterwards.
If you're already running Mac OS X 10.6, run Software Update until it gives you the option of installing iTunes 11.
(74797) -
I keep getting "The connection to the server has failed" when I call up my mail although I do get internet connection. Can anyone help please.
1. Turn router off for 30 seconds and on again
2. Settings>General>Reset>Reset Network Settings -
I have a ini mac and an Apple TV. Both have performed well displaying computer voice and audio onto my TV. For some reason I have lost the Audio - Can anyone help?
Hi there,
You're running an old version of Safari. Before troubleshooting, try updating it to the latest version: 6.0. You can do this by clicking the Apple logo in the top left, then clicking Software update.
You can also update to the latest version of OS X, 10.8 Mountain Lion, from the Mac App Store for $19.99, which will automatically install Safari 6 as well, but this isn't essential, only reccomended.
Thanks, let me know if the update helps,
Nathan -
As soon as I plug my iphone4 (running 4.3.3) into my pc, it appears in the left hand column and the little wheel starts turning. Then it stops after a few seconds and itunes freezes. I have tried everything. Can anyone help. Thanks
Hi Patrick,
Yes, a very frusterating issue indeed. Someone else had mentioned a possible issue with real player, I tried getting rid of that and same issues. I even got completely rid of firefox for the moment. Guess what, problem still is persisting. I think this means it maybe something else altogether. I will go back to re-add firefox after I get this straightened out but now using Chrome for the moment.
What I've also found out is that the sound can be restarted when I unplug and replug in the 3.5mm speaker cable from the audio output jack on the back of the computer. Any ideas?
Thanks!
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