Have windows XP, had to re-install ITunes. Now it freezes when I try to open. Not computer savy...help!, Have windows XP, had to re-install ITunes. Now it freezes when I try to open. Not computer savy...help!

Re-installed ITunes, now it freezes up when I open it. Not computer savy...help!

Try the following user tip:
Troubleshooting issues with iTunes for Windows updates

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HT1349 Not a Mac computer-have had ITunes on this computer for literally years. This morning i am getting an error message trying to open Itunes - MSVCR80.dll not found, Not installed correctly Error 7 (Windows error 126). DL would not work. Help!

Have had Itunes on this computer literally for years. This AM message "MSVCR80.dll not found, not installed correctly Error 7 (Windows error 126) "- and could not download (it wanted a mobile device - I don't have one)
Help!

Solving MSVCR80 issue and Windows iTunes install issues.
Thanks to user turingtest2 for this solution.
Solving MSVCR80 issue and Windows iTunes install issues.
If the above doesn’t do the trick entirely, then use the instructions in the following as it applies to the version of Windows you are using:
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
You may be required to boot into safe mode to complete the folder deletion process.

I am not able to open my 'system preferences' it shows up on top, but the window just won't open. I haven't installed anything new, I have also restarted my computer, but still encounter this problem. Help?

I am not able to open my 'system preferences' it shows up on top, but the window just won't open. I haven't installed anything new, I have also restarted my computer, but still encounter this problem. Help?

Reinstall Lion, Mountain Lion, or Mavericks without erasing drive
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu.
Reinstall Lion, Mountain Lion, or Mavericks
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless.

I had to have computer wiped clean and Windows 7 installed I've downloaded Itunes but my music is not there anymore. H

Recently had laptop wiped clean and Windows 7 installed. Downloaded I tunes again but can not pull up any of my music. Help please. Very computer illiterate!

Who wiped it? Did they make backups first? If not, then you've lost everything and not just itunes.
Do you at least have anything on an ipod?
If so, you can reinstall itunes and use the Transfer Purchases feature:
http://support.apple.com/kb/ht1848

I do not have an apple computer, I have had Itunes Previously but had not used it for some time. when I try to use it now the following message keeps coming up no matter how many times install Itunes. "The Itunes library is locked on a locked disc ?

I do not have an Apple computer, I have had Itunes previously but had not used it for some time, I have Itunes gift cards but can not get ,on to use them. I have tried to download Itunes again but the following keeps poping up, "The Itunes library is locked on a locked disc, oryou do not have write permission for this file." How can I overcome this?

To solve this issue all I did was check to ensure that the file permissions were set as described by the earlier posts, followed by simply deleting the iTunes Library Genius.itdb file. Once the file was deleted I was able to open iTunes without difficulty. Note that I am running Windows 8. Hope this helps!

TS3212 everytime that I try to connect my ipod to itunes, the message says that the program is not installed properly. I have had three I T techs help me re-install itunes only to continue to get this message. my computer sees the ipod, but itunes does no

everytime that I try to connect my ipod to itunes, a message says the the program is not downloaded properly and needs to be re-installed. I had three different I T techs do this and I get the same message each time I try to connect. can anyone help ?

This can sometimes be the result of a faulty/damaaged USB sync cable. Do you have another cable you could test it out with?
B-rock

My itunes will not open when I click on the icon. An system error appears. "the program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix this problem." Any ideas on how to resolve, I have tried installing

My itunes will not open, it displays an error that MSVCR80.dll is missing. I tried reinstalling itunes but it fails because the service is not able to start.

Same thing happened to me. I ended up completely uninstalling itunes then downloaded it again from http://www.apple.com/itunes/. If you're using firefox, for some reason itunes will not download and I don't know if using googlechrome will also have problems,so just to be sure that it will work on your first try, use internet explorer when you download itunes. Good LUCK!!

HT1926 my windows computer will not allow me to open itunes when i just installed it, it says it did not instal itunes helper or itunes support, so i have to reinstall it, i keep doing that but nothing changes.

every time i try to install iunes on my windows computer, it says that the itunes helper was not intalled or itunes support was not installed and that i need to reinstall itunes, i keep doing that but nothing changes. Any suggestions?

Let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you?
If instead you get an error message during the install, let us know what it says. (Precise text, please.)

Help I have installed and reinstalled iTunes but it will not open. I get an error telling me that windows DEP will not allow the program to run and i can not shut the DEP off for the program. i need to reset my ipod touch and cant cause of this.

I have tried to shut off the DEP for the program but it is not allowed. I can't get to any of my music on my computer because of this. I use windows vista and was able to use ITunes until the upgrade to 10.2. now i can't even open the program and it is getting me very upset. Please someone help me.

Many thanks.
That suggests that another application has stashed old QuickTime componentry in your system files.
So just in case we'll go looking for older QuickTime componentry in the most common locations for it to be stashed.
First we'll need to change some view settings.
In your Start menu, open Computer.
In your Organise menu, select Folder Options.
In the View tab, make sure that "Show hidden files and folders" is selected, and Hide extensions for known file types is unchecked.
Click OK.
Now in Computer, open your C:\ drive (or whichever drive you have your operating system installed on).
Open the "Windows" folder.
If you have a 32-bit version of Windows, open the "System32" folder.
If you have a 64-bit version of Windows, open the "SysWOW64" folder.
What files and folders can you see in there with QuickTime in the title? (In a standard installation of Quicktime you should be seeing precisely two files... QuickTime.qts and QuickTimeVR.qtx ... and no QuickTime folders whatsoever.)

I have a new Dell computer running windows 7 and am unable to download itunes. The message I recieve after trying to run the download is: This installation package could not be opened. Verify that the package exists and that you can access it. Any ideas

I have a new Dell computer running windows 7 and am unable to download itunes. The message I recieve after trying to run the download is: This installation package could not be opened. Verify that the package exists and that you can access it. Any ideas?

Hello tcampbell1549,
Thank you for using Apple Support Communities.
For more information, take a look at:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
Have a nice day,
Mario

Every time I try and open up my itunes it will get stuck on lode. I am not able to click on anything or close down the page. I have to restart my computer. I have a new ipod and can't even downlode my music or watch my movies! what is going on?

Every time I try and open up my itunes it will get stuck on lode. I am not able to click on anything or close down the page. I have to restart my computer. I have a new ipod and can't even get my music on it or watch my movies! what is going on?
A box will pop up and tell me there is a new version of itunes to download, but i'm un able to click on that either

Hi Coreenfrombc,
If you are having issues with iTunes after an attempted update, you may find the following article helpful:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Regards,
- Brenden

I am trying to install itunes on my computer which is running windows 7, sp1, 64 bit. i get the message 'THIS INSTALLATION PACKAGE COULD NOT BE OPENED.VERIFY THAT THIS PACKAGE EXISTS, ETC'. any ideas how to fix?thanks jake

i am trying to install itunes on my computer which is running windows 7, sp1, 64 bit. i get the message 'THIS INSTALLATION PACKAGE COULD NOT BE OPENED.VERIFY THAT THIS PACKAGE EXISTS, ETC'. any ideas how to fix?
thanks jake

Hello tcampbell1549,
Thank you for using Apple Support Communities.
For more information, take a look at:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
Have a nice day,
Mario

HT4623 My computer is not taking the new update from itunes. It states that i do not have the requirements to finish the Install and that it was Installed incorrectly. I have never had any issue with any previous update regarding iTunes. What is the issue

My computer is not taking the new update from itunes. It states that i do not have the requirements to finish the Install and that it was Installed incorrectly. I have never had any issue with any previous update regarding iTunes. What is the issue?

Hi there Double2D,
You may find the troubleshooting steps in the article below helpful.
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
-Griff W.

Just downloaded new verion of ITunes, now when I try to open ITunes get This copy is corrupted or is not installed correctly. Please reinstall ITunes. Running XP. I do not want to lose everything I already have on ITunes.Does anyone know what the solution

Just downloaded new verion of ITunes, now when I try to open ITunes get This copy is corrupted or is not installed correctly. Please reinstall ITunes. Running XP. I do not want to lose everything I already have on ITunes.Does anyone know what the solution might be?

Hi, oldcrow13.
Thank you for the response. Typically this error is caused by installing an older verison of iTunes than you had prior. When you installed iTunes did you download the program directly from iTunes.com, or did you use an older copy of the program on your computer? If you used an older version or are unsure, uninstall all the components one more time and download a new copy of iTunes via the link below.
iTunes for Windows
http://www.apple.com/itunes/?cid=OAS-US-DOMAINS-itunes.com
Jason H.

Have had to re-install everything on my computer but Photoshop elements 11 disk will not load. Help?

have had to re-install everything on my computer but Photoshop elements 11 disk will not load. Help?

you can download the installation file,
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
window using the Lightroom 3 link to see those 'Important Instructions'.<

Have windows XP, had to re-install ITunes. Now it freezes when I try to open. Not computer savy...help!, Have windows XP, had to re-install ITunes. Now it freezes when I try to open. Not computer savy...help!

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