Have you ever had your iphone 3G S lock up and not even let you turn it off to reboot it?
The screen locked up while on pandora radio then it just blacked out and powered off. The battery was at 95% when it happened. I plugged the AC adapter in and powered it back on. It opened up to my back screen and the locked screen mode where it would not respond to touch. I took all the screen covers off and wipped it down and still no response to my touch. I then tried to reboot or power it off and neither has worked. I got on here and gave tech support my number to call me and the 800 number came up but it would not allow me to receive the call and it didnt ring. I guess i will just wait for the battery to drain down and power it off. I hope that unlocks it when i power it back on.
Try resetting your iPhone by pressing the home and sleep buttons until you see the Apple logo, ignoring the slider. Takes about 5-15 secs of button holding and you won't lose any data or settings.
Similar Messages
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'm sure your'e going to tell me I just need a new phone but maybe there is hope for my iphone 4. It will not charge past 66% (it's not the charger), it turns off when unplugged, and it will not even let me turn my wi fi to the on possition. Help!
Hi there 8472kck!
I have some information for you that can help you troubleshoot this issue a little further. That information can be found right here:
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 15 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
and that information comes from this article:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Thanks for being a part of the Apple Support Communities!
Regards,
Braden -
i have an app open on my ipad but the app window has zoomed out creating a black border around the window. i cannot do anything on my ipad but it hasnt froze, my music is playing and i can only zoom in and out. i wont even let me turn it off can you help?
You should also ask this in the iPad forum. This is the forum for the white and black plastic MacBooks that were discontinued in 2010. You should also post this question there to increase your chances of getting an answer.
https://discussions.apple.com/community/ipad/using_ipad -
I bought an iphone 3 with locking ios7 and not against the previous owner
I bought an iphone 4 with 3 locking ios7 and not think previous owner, what do I do now
Welcome to the user to User Technical Support Forum provided by Apple.
juliane79 wrote:
I bought an iphone 4 with 3 locking ios7 and not think previous owner, what do I do now
The Apple ID and Password that was Originally used to Activate the iDevice is required.
If you cannot get this information from the seller
Removing a device from a previous owner’s account
You need to return the Device for a refund, as you will not be able to re-activate it. -
My iphone is stuck. I tried to update the iOS to get iCloud. Whilst updating the software an error occured (don´t know which) and the screen now is fixed on the "connect to iTUnes". I tried to turn it off, but when turning back on, the apple appears, and then again the connect to itunes screen.
My itunes does not recognise the iphone.
What can i do?Leave it plugged in, and iTunes open, and hold the home and power buttons at the same time. This is a reset. The screen should go dark for a brief moment before the Apple logo reappears. At this point, let go of the power button but continue holding the home button. Let go when you see the Connect to iTunes screen, and iTunes should say it has detected a device in Recovery Mode. Click restore.
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Does anyone have an issue with your iPhone 5 when trying to play music? Mine won't, on the screen you see the player run through songs very quickly but never playing.... Help!
Try this > Start a song, tap the screen, under the left side of the scrubberbar that appears, tap the icon to stop shuffle.
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Hi... I've had my IPhone 4S since January 13, and it doesn't have the option to use it as a wifi hotspot? When all my friends iphones do. Is there a way to install in onto my phone? Or what do I need to do to get it??
ThanksWhether you can use your phone in this way is entirely the responsibility of your phone company/carrier. You need to contact them to see if you can add tethering to your phone plan. Be warned though that it could get rather expensive, so if you don't really need it, then do without, but in any instance, you need to contact your phone carrier.
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I have had my Iphone 5s for 2 months and all the fotos and data (fotos and data were not backed up) that I had were erased after I restored it with my old Iphone 4s backup, can I get my unsaved fotos and data back? and if I can, how?
If you never backed up your phone to iTunes and never backed it up to iCloud all of your content is gone forever.
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I have an Imac running snow leopard and have recently installed a cannon i-sensys lbp7750Cdn printer since then I can't get the printer working and the air port has lost the DNS servers; if it ever had them!!! but it dose not look happy and it is telling me so. Can any one help please?
Snow Leopard breaks quite a few drivers - my Canon exhibited the same problem.
I eventually found updated drivers on the Canon website. You can try that with the HP, but if the all-in-one is more than a year or so old, don't hold your breath.
You can also try Software Update to see if it will offer new drivers, or failing that go to the Support Downloads site and search for HP updates.
In fact there's a new one for HP at the top of the list just now.
You may not necessarily want the latest one, though - check the specs to see if your model is covered; if not, search for the previous update etc. -
I have only had my iphone for about six weeks, and today it just died. Nothing happened to it, but I went to call someone and the screen was black, now it won't turn on or charge!????
Standard troubleshooting...
Try a reset by pressing the home and sleep buttons until you see the Apple logo, ignoring the slider. Takes about 5-15 secs of button holding and you won't lose any data or settings.
If still a problem restore with your backup.
If still a problem restore as new, i.e. without your backup. See how it runs with nothing synced to it.
If still a problem, it's likely a hardware issue. -
I have had my iPhone 4 for a year and have only plugged it into my friends computer when I first got it, and now I just purchase my music right on my phone, so now I'm getting a new phone and want to back up my music, photos, etc so if I plug this phone into my computer will anything get deleted off my phone?
See Here:
IOS Sync Content to Computer
http://support.apple.com/kb/HT1296
And have a Look here Before you do Anything...
http://www.apple.com/support/iphone/getstarted/
This might be Useful:
iPhone User Guide
http://manuals.info.apple.com/en_US/iphone_user_guide.pdf -
Hi there,
Can anyone help me!? I know how to copy my music library to my new computer but struggling with copying the contacts etc. Where do I find the contacts folder on my old computer?
Thanks
KI had my iPhone 4S stolen last week and I am going to sync it to my computer to get everything back on it.
If it is stolen , how are you going to sync it?
You mean you got a new iPhone and you want to sync it to your computer?
Plug it in.
I know how to copy my music library to my new computer
New computer??? Or new iPhone?
I know how to copy my music library to my new computer but struggling with copying the contacts etc. Where do I find the contacts folder on my old computer?
I suggest you simply copy your entire User folder from old computer to new computer. This way all your data (Music, photos, contacts, emails, calendars, documents, etc.) goes across. -
I have had my iPhone for about a year, and I have a photo file from my old blackberry. When I go to back up my photos, it only backs up the camera roll. How do I back up the other album? The laptop where I had those photos broke, please can someone help.
You're going to have to email those photos to yourself.
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I have had my iphone for less than 24hours, and its still telling me "no service" do i need to do anythnig to activate it to make calls or texts?
its a brand new sim card that came with the phone, itunes,icloud etc are all activated. t-mobile is my network. you are seriously talking to the biggest rookie in the world!!
what shall i do? -
how do you transfer a ringtone from your itunes library to your iphone? because my hp will not let me download a tone to my iphone
How to create a ringtone for iPhone on iTunes 10 http://www.simonblog.com/2010/09/06/how-to-create-ringtone-for-iphone-on-itunes- 10/
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