Have you ever order a product from bea shop online?

I wonder how long does it take to deliver the license file?
my case, i've ordered since Nov 11 and has not get the email that send me a link to download or serial number yet.
just new to bea and this community, please forgive me if i'm asking the wrong forum. I've tried to email to customer service but it's failed (due to the return mail to me).
Best
Sudarat L.

You’ve tried to open a JPG as a catalog and LR can’t do that, but it also doesn’t know what to do, now.
Try to delete your preferences file, which is where LR remembers what catalogs it’s opened, and then, hopefully, you’ll be able to open your actual catalog, again.  The location of the preferences file for LR3 is here:
http://helpx.adobe.com/lightroom/kb/preference-file-locations-lighroom-3.html
I think you got into this situation by dragging-and-dropping a JPG image onto LR’s shortcut.  LR opens catalogs not images, so when you drag-and-drop an image onto LR’s shortcut it tries to open that image as a catalog, and it can’t.
Newer versions of LR won’t even try to open an image as a catalog, instead of getting stuck like yours is.
I have some vague memory of your situation not being easy to get out of, so maybe deleting the preferences file won’t actually fix it.

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