Have you had success breaking into the healthcare vertical? Any advice?

So I got a call from one of my co-workers this morning regarding an email that he has been trying to receive from a (vendor?) regarding generator information.  The domain is powersgenerator.com.
In looking in my logs, sure enough there is a message in my amavis log regarding open relay:
Open relay? Nonlocal recips but not originating:
To the question:
What is the best way to word an email to this person (in a respectful business manner) to tell him (probably not in IT at all, and will have no idea what I am talking about) the reasons his email was rejected?  Some examples would be awesome.
Thanks!

It is critical for leaders of the financial services industry to act decisively in the face of substantial uncertainty. Business models are constantly changing, along with regulatory requirements and market outlooks. To find the perfect balance to best support this fast-paced, ever-changing market environment is key, but at the same time a great challenge for financial services firms. The technology that drives the way we work is evolving rapidly, and in order for businesses to stay relevant, it is vital they constantly adapt. Mobile integration into financial services workflows can improve productivity, profitability and security.[Read More: https://www.samsungbusinessblog.com/2015/07/16/the-effects-of-mobile-integration-on-financial-servic...]

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