Have you tried this? (FASTER BOOT)
I found this http://bugs.archlinux.org/task/12706?pr … &pagenum=3 and my computer boots faster, my udev time is 0. Maybe should be the default config on a new installer?
Ups sorry, delete this post
Similar Messages
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Many FTP publishing problems. Have you tried this??
I run many websites with different webhosts. I was sooo happy with the new FTP feature untill I tried to get it to work. Test worked, upload didn't. Test worked, publishing worked, nothing showed up on actual website. test worked, publishing worked, it showed up on site, but if I added another change it didn't work etc etc etc....... All my problems were solved when I called the hosts, asked them where to publish the site and fill that in in the Directory/Path bar. I use public for Telus (in Canada). But I use WWW for 4goodhosting. So every host has a different folder (I think). Everything is working now!!! I don't know a lot about all this stuff, but all my problems are solved and for the first time in 4 days I am happy with iWeb again!!
This is not so. Lots of people here host business sites and choose to host these on an external server because it provides faster loading times and extra features and if you use a dedicated ftp programme such as Cyberduck and you upload all the correct files, then there should be no problem at all.
Publishing to MobileMe and forwarding is one option, but at times loading times are slower, as I discovered myself and I have had no problem at all using Cyberduck to upload all my files. My sites looks just the same as it did on MME. -
Upgrade Mac Mini 2010 to SSD, have you tried this?
Hi all, and this is my first discussion thread.
I'm currently running my Mac Mini 2010 with a SATA Male to Female cable and ext. SATA power on a WD VelociRaptor 150GB.
The solution isn't really elegant i feel and it generates alot of heat from the drive and some extra noise when loading heavy applications eg. parallels desktop.
I've even up the ram to the max 8GB as well and everything seems zippy so far.
Earlier there are alot of talk about SSDs requiring TRIM on the operating system and as what we know Mac OS X Leopard
does not have integrated TRIM support.
So i'm basically looking at SSD candidates that will:
- run the power provided by the Mac Mini's (5V) integrated PSU
- don't require TRIM support to manage garbage collection on the hardware level.
So far, i've only 2 candidates:
- Crucial RealSSD
- Kingston V100+
Which one will you shell out for and why?
Additional question:
- If i remove the superdrive on my mac mini, can i get a external USB superdrive? is there such a thing at all?theres no reason why it should not work, plug in the HDMI cable, select the Source input on LCD(HDMI 1/2), if still no picture on the Mini open System Pref>Display : Resolution> it should show 480p, 720p, 1080i, 1080p and other lower resolutions, just select 1080p and to your right select 60hz. Hope this helps.
-
Have you tried your iPhoto 5 DVD backups with iPhoto 6?
Hi,
Have you tried your iPhoto 5 DVD backups with iPhoto 6?
When I upgraded to iPhoto 5 I had to rebuild all my previous iPhoto 4 backups to the new version. It took hours and I had to re-burn the DVDs in the new format.
Thanks,
-menyHi Lori,
I meant a CD or DVD burned from within iPhoto 5.
If you made such CD/DVD in iPhoto 4 and opened it in iPhoto 5, the library had to be rebuilt. This took up to 15 minutes.
If iPhoto 6 can open iPhoto 5 libraries without a need to rebuild, that's great news!
-meny -
10.4.7 server - have you tried it? good version or not?
Apple claims that the 10.4.7 version fixes a problem described in a large post on this section of the board called "Tiger 10.4.4 Slow Afp access when AppleFileServer app takes up 100% CPU".
http://discussions.apple.com/thread.jspa?threadID=343979&tstart=0
I am trying to detirmine if this problem is fixed or if 10.4.7 causes other issues. Have you tried it? If so how is it doing?John,
I feel your pain, although not far enough into the year to be sure, so far my server is doing better. I do not particulary attribute it to 10.4.7 though. As I understand it 10.4.7 allowed for more CPU cycle. Don't know how much RAM you have in the server but more is better. The one thing I do suggest is redirecting your cache locally. I am trying to keep things patched together until the Intel servers come out and appear stable. I do note that my eMacs are agonizingly slow when I do a netboot restore and they seem the most problematic.
Good luck, keep in touch. -
Have you tried to see your broadband useage monito...
I wonder how many of you good folks out there have tried to have a peek at how many Gbs youve
used, by accessing the Useage Monitor via 'My Services' on MyBt. If you have like me - youll sadly discover
it just aint there. If -like me you got on the dog and bone and spoke to someone in the technical dept.
then without doubt-as always - youll find a most helpful and apologetic advisor.
However, not only-as in my case- did i feel sorry for my advisor because he tried in vain (not
knowing that Bt had removed this option) - but I felt sorry for all those customers like myself who had to
go through all the hassle of 'ringing in' -waiting while the apologetic advisor did a remote check of my computer
only to find- as I already had- that this option no longer existed. My question is this- and maybe someone out
there in the ether can answer this. Why, when having provided such a fantastic Broadband access, do Bt find
it beyond themselves to amend the website when they remove something as important as the usage monitor.
What I want from ANY website is to do what it says ' on the tin' - Sadly My Bt doesn't at the
moment. Come on guys and gals - get your act together. This sort of thing detracts from an otherwise
splendid service. Cheers Roy Henry
Solved!
Go to Solution.Phantom02Xray wrote:
Thanks Patty-L for confirming that the Manager who I spoke to is wrong. Just a tip of the iceberg Im afraid
as far as this issue goes. Anyway appreciate your message. You'll understand that I haven't accessed a link
because of the inaccuracies Im getting from Bt. I still await their reply about what the truth is concerning
these inconsistencies. At this rate it seem likely that others may well be able to clarify things before they get around to it. !!!!
Hi.
The usage meter is certainly working for me, and I expect most other people.
There does seem to be a problem for some at present, as there are quite a few posts on this topic. However my set of links (my shortcuts options 14d-14f) one of which tends to work.
It's not clear at present what the actual problem may be. Have you tried more than one browser to access the usage meter ?
http://www.andyweb.co.uk/shortcuts
http://www.andyweb.co.uk/pictures -
For all the people having trouble with their Nexus there are a few questions I like to ask.
1. Have you done a factory reset with Google backup turned off? Reason I ask this is because you could have corrupted cache backed up which will ALWAYS cause problems no matter what Android device you have. If an app is not 4.0 ready and you have it's cache saved it also may cause problems.
2. Have you tried flashing 4.0.2 again from Google Source? Reason for this one. Like with any computer sometimes things don't install right. Doing this may install the update correct.
3. Can I have screenshots or state what hardware version you have? Please remove any identifying lines if they are there like IMEI or telephone number. I have a theory and I want to talk it over with some coworkers to see if we can help.The only problems I have with the phone, is the restart that happens once in a while, but that happens when I have TuneIn Radio running. ESPN radio doesn't run for more than 45 sec at a time, and Angry Birds sometimes will close while playing. These are all app issues. Once in a while I have an issue with network, but not anything that is out of the ordinary. But I thought I would include the screenshot of the phone particulars for your investigation.
Yes I bought the phone on Launch day, and got it the next day via FedEx. So it is one of the originals (at least I think) -
So a number of my apps (ie., United, ES File Explorer, etc..), which worked a few days ago, are now crashing on start-up or shortly thereafter. Have you recorded this bug and is a fix forthcoming? Anxiously awaiting an update.
There are a number of threads about this issue on the forum if you want to do a search. Basically, you need to uninstall the latest update to Android System Webview:
http://www.droid-life.com/2015/04/27/apps-crashing-android-system-webview/#more-166266 -
Have you experienced this audio set-up: Focal Twin 6 Be
Have you experienced this audio set-up for a Mac (no receiver/amp): (pair of) Focal Twin 6 Be & Musical Fidelity V-DAC II
ff
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I installed a samsung 840 pro SSD to my primary slot and relocated my 1.5 TB HDD to a data double where my optical drive was. I transfered my apps and Mac OS X to my SSD for fast boots and all my itunes movies, music, Iphoto etc to my HDD. I rebooted off my SSD then seen all the data on my HHD itunes movies, music, iphotos etc i cannot view on my SSD. So my question is how do you view all the content on both the ssd and hdd on the same screen with having to boot off one or the other?
No, what I'm saying is that once you boot into OSX, you should be able to see both drives listed. If you don't then either OSX is hiding the other drive because it sees it as a boot drive and is trying to protect the contents from novice users or there's another problem. If it's the first thing (i.e. it's a protection thing), then your only option would be to boot into the old drive, copy off all your personal data to an external backup drive, then reboot into the SSD and go into Disk Utilities and wipe/reformat the second drive so that you can see it as a regular secondary drive. Then when you see it as that, you can copy your data back to it.
Be carefull poking around in Disk Utility as you can easily lose your data. It's possible the Mac just isn't mounting that second drive because it sees it as another boot drive. Whatever you do, don't accidentally erase it without getting a copy of your data off of it because you obviously don't have that on your SSD now. -
Have you seen this issue?
I have a V480R system connected to a Sun L180 (storagetek L180). I have just REMOVED the original LTO-1 tape drives and replaced them with LTO-3 drives from HP. I did a reboot -- -r and when the system rebooted, my /dev/rmt directory was empty. I have installed the 113277-36 patch for st.conf and the like, but to no avail. I can "see" the tape drives when using Netbackup V6.0 software and attempting the add the devices via the wizard. The robot attaches properly and even shows the three tape drives - but you CANNOT attach the drives. I would suspect this issue to be caused by some fault within the st.conf and the /dev/rmt directory being empty. Have you any suggestions?
Running Solaris 9 with Dec 19, 2005 recommended patch and security cluster.
L180 has version 3.9 firmware.
Netbackup V6.0 Enterprise Server
thanks for the helpI was wondering if you resolved this as I just came across the same issue.
I have sol10 x86/64 on an IBM blade server trying to use a Fiber library with 2 LTO-3 drives.
I can see the library and 2 tape devices with cfgadm -al but nothing gets built in /dev/rmt
Brian. -
Source Connect - have you tried it with Audition 6.0?
I'd really like to set up my studio to be on-board with Source Connect. I have the iLok key, and am running Audition 6.0 on a newer HP machine. Have you run into any issues? Tips and suggestions appreciated.
Hi Lori,
I meant a CD or DVD burned from within iPhoto 5.
If you made such CD/DVD in iPhoto 4 and opened it in iPhoto 5, the library had to be rebuilt. This took up to 15 minutes.
If iPhoto 6 can open iPhoto 5 libraries without a need to rebuild, that's great news!
-meny -
I went to play many songs I purchased from iTunes and my phone refuses to play or just skis to the next song it "chooses" to play!? ***??
I been the same it says when I click to play the song I purchased that I have already authorized this out of my available five...????????
-
This is the message I get:
iTunes quit unexpectantly.
Process: iTunes [153]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 10.7 (10.7)
Build Info: iTunes-10702101~1
Code Type: X86 (Native)
Parent Process: launchd [108]
Date/Time: 2012-10-27 18:51:56.111 -0400
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 64476 sec
Crashes Since Last Report: 83
Per-App Interval Since Last Report: 24 sec
Per-App Crashes Since Last Report: 16
Anonymous UUID: 608A7407-38EB-4FF6-B62A-39D54B1900FF
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-threadSorry for delay in responding. Hurricane Sandy caused a lot of damage here in NY. Just got power back, and slowly returning to normal.
here is the whole report:
Date/Time: 2012-10-27 18:51:56.111 -0400
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 64476 sec
Crashes Since Last Report: 83
Per-App Interval Since Last Report: 24 sec
Per-App Crashes Since Last Report: 16
Anonymous UUID: 608A7407-38EB-4FF6-B62A-39D54B1900FF
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Application Specific Information:
abort() called
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x014fcc5a __kill + 10
1 libSystem.B.dylib 0x014fcc4c kill$UNIX2003 + 32
2 libSystem.B.dylib 0x0158f5a5 raise + 26
3 libSystem.B.dylib 0x015a56e4 abort + 93
4 libSystem.B.dylib 0x014a2575 free + 129
5 com.apple.security 0x01e23b11 Security::CssmDbAttributeData::deleteValues(Security::Allocator&) + 51
6 com.apple.security 0x01e23a9c Security::CssmAutoDbRecordAttributeData::clear() + 44
7 com.apple.security 0x01e23a56 Security::CssmAutoDbRecordAttributeData::~CssmAutoDbRecordAttributeData() + 18
8 com.apple.security 0x01e31154 Security::KeychainCore::KeychainImpl::makePrimaryKey(unsigned int, Security::CssmClient::DbUniqueRecord&) + 254
9 com.apple.security 0x01e30f0f Security::KeychainCore::KeychainImpl::item(unsigned int, Security::CssmClient::DbUniqueRecord&) + 87
10 com.apple.security 0x01e26989 Security::KeychainCore::KCCursorImpl::next(Security::KeychainCore::Item&) + 1261
11 com.apple.security 0x01e67fde SecKeychainSearchCopyNext + 96
12 com.apple.iTunes 0x00009b7b 0x1000 + 35707
13 com.apple.iTunes 0x000093fd 0x1000 + 33789
14 com.apple.iTunes 0x00008e9b 0x1000 + 32411
15 com.apple.iTunes 0x00008956 0x1000 + 31062
16 com.apple.iTunes 0x000088f7 0x1000 + 30967
17 com.apple.iTunes 0x00008867 0x1000 + 30823
18 com.apple.Foundation 0x028b3db3 _nsnote_callback + 176
19 com.apple.CoreFoundation 0x03c04763 __CFXNotificationPost + 947
20 com.apple.CoreFoundation 0x03c0416a _CFXNotificationPostNotification + 186
21 com.apple.Foundation 0x028a8c50 -[NSNotificationCenter postNotificationName:object:userInfo:] + 128
22 com.apple.Foundation 0x028b605d -[NSNotificationCenter postNotificationName:object:] + 56
23 com.apple.AppKit 0x03e5c511 -[NSApplication finishLaunching] + 493
24 com.apple.AppKit 0x03e5bf0d -[NSApplication run] + 79
25 com.apple.iTunes 0x00003caf 0x1000 + 11439
26 com.apple.iTunes 0x00003af9 0x1000 + 11001
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x014c2382 kevent + 10
1 libSystem.B.dylib 0x014c2a9c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x014c1f59 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x014c1cfe _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x014c1781 _pthread_wqthread + 390
5 libSystem.B.dylib 0x014c15c6 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x014c1412 __workq_kernreturn + 10
1 libSystem.B.dylib 0x014c19a8 _pthread_wqthread + 941
2 libSystem.B.dylib 0x014c15c6 start_wqthread + 30
Thread 3:
0 com.apple.CoreFP 0x1e1c2d53 fdjkDSAFjklaf2s + 593011
1 com.apple.CoreFP 0x1e09f3d3 WIn9UJ86JKdV4dM + 586419
2 libSystem.B.dylib 0x014ba300 pthread_once + 82
3 com.apple.CoreFP 0x1eb04ca4 YlCJ3lg + 9085780
4 com.apple.CoreFP 0x1e010d2a WIn9UJ86JKdV4dM + 3082
5 com.apple.iTunes 0x00b03bf1 0x1000 + 11545585
6 com.apple.iTunes 0x00b0558c 0x1000 + 11552140
7 com.apple.iTunes 0x00b9be0c 0x1000 + 12168716
8 com.apple.iTunes 0x0000821a 0x1000 + 29210
9 com.apple.iTunes 0x00008124 0x1000 + 28964
10 com.apple.iTunes 0x009233b7 0x1000 + 9577399
11 libSystem.B.dylib 0x014c9259 _pthread_start + 345
12 libSystem.B.dylib 0x014c90de thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x015a5693 ecx: 0xbffff02c edx: 0x014fcc5a
edi: 0x0b6c7000 esi: 0x00000002 ebp: 0xbffff048 esp: 0xbffff02c
ss: 0x0000001f efl: 0x00000286 eip: 0x014fcc5a cs: 0x00000007
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x0158f58b
Binary Images:
0x1000 - 0x1134fc3 com.apple.iTunes 10.7 (10.7) <3F47280A-51B8-A552-AE69-275A28427CF4> /Applications/iTunes.app/Contents/MacOS/iTunes
0x1388000 - 0x140aff3 com.apple.iTunes.iPodUpdater 10.7 (10.7) <A183E0F9-7E18-CCA4-9CA1-F5A52D4078D6> /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
0x143e000 - 0x1463ff7 com.apple.avfoundationcf 2.0 (60.1) <2D4DFC71-1195-4549-658B-7295F37AAEC3> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Versions/A/AVFoundat ionCF
0x148b000 - 0x1492ff7 com.apple.aps.framework 1.2 (1.2) <16A7DB74-F951-D8DB-35D0-5E5673529AB0> /System/Library/PrivateFrameworks/ApplePushService.framework/Versions/A/ApplePu shService
0x149b000 - 0x1642ff7 libSystem.B.dylib 125.2.11 (compatibility 1.0.0) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib
0x16c4000 - 0x16d2fe7 libz.1.dylib 1.2.3 (compatibility 1.0.0) <33C1B260-ED05-945D-FC33-EF56EC791E2E> /usr/lib/libz.1.dylib
0x16d7000 - 0x16deff7 com.apple.agl 3.0.12 (AGL-3.0.12) <61A74CE1-750D-9CAB-B780-306841739EE1> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x16e5000 - 0x16e5ff7 com.apple.ApplicationServices 38 (38) <8012B504-3D83-BFBB-DA65-065E061CFE03> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x16ed000 - 0x182afe7 com.apple.audio.toolbox.AudioToolbox 1.6.7 (1.6.7) <423BDE4D-5082-B6CA-BB2C-E22A037235A4> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x189a000 - 0x189bff7 com.apple.audio.units.AudioUnit 1.6.7 (1.6.7) <93EC71F1-4D4E-F456-8EFE-32E7EFD7A064> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x18a0000 - 0x18a0ff7 com.apple.Carbon 150 (152) <734BDB59-8B13-54FA-0653-AA8623DF9846> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x18a3000 - 0x191dfff com.apple.audio.CoreAudio 3.2.6 (3.2.6) <156A532C-0B60-55B0-EE27-D02B82AA6217> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x194f000 - 0x194fff7 com.apple.CoreServices 44 (44) <51CFA89A-33DB-90ED-26A8-67D461718A4A> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x1957000 - 0x1994ff7 com.apple.SystemConfiguration 1.10.8 (1.10.2) <50E4D49B-4F61-446F-1C21-1B2BA814713D> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x19b1000 - 0x1a0eff7 com.apple.framework.IOKit 2.0 (???) <3DABAB9C-4949-F441-B077-0498F8E47A35> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x1a2e000 - 0x1a3cff7 com.apple.opengl 1.6.14 (1.6.14) <82622F67-E032-0BF6-A78D-50B346E8D0FD> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x1a44000 - 0x1d3efef com.apple.QuickTime 7.6.6 (1790) <A5B2CDA8-47C9-F1AE-ED54-625B0FAB426F> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x1dea000 - 0x2050ff7 com.apple.security 6.1.2 (55002) <A476227B-409D-A457-7D4D-A631A0B4AFDB> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x212d000 - 0x2498ff7 com.apple.QuartzCore 1.6.3 (227.37) <E323A5CC-499E-CA9E-9BC3-537231449CAA> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x2568000 - 0x256dff7 com.apple.iPod 1.6 (17) <4CCD2720-D270-C0D2-1E14-1374779C2401> /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
0x2573000 - 0x2650fe3 com.apple.DiscRecording 5.0.9 (5090.4.2) <92C85A16-5C80-9F35-13BE-2B312956AA9A> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x26a1000 - 0x26a1ff7 com.apple.Accelerate 1.6 (Accelerate 1.6) <3891A689-4F38-FACD-38B2-4BF937DE30CF> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x26a4000 - 0x27e7fef com.apple.QTKit 7.7 (1790) <95F7C69A-1D24-A96A-E95D-1DF8CCD03FB3> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x289e000 - 0x2b0ffef com.apple.Foundation 6.6.8 (751.63) <69B3441C-B196-F2AD-07F8-D8DD24E4CD8C> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x2c1d000 - 0x2c1dff7 com.apple.Cocoa 6.6 (???) <EA27B428-5904-B00B-397A-185588698BCC> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x2c20000 - 0x2d48fe7 com.apple.WebKit 6534.57 (6534.57.2) <4CB86278-4657-3503-8042-074628222DF3> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x2df5000 - 0x2dfeff7 com.apple.DiskArbitration 2.3 (2.3) <E9C40767-DA6A-6CCB-8B00-2D5706753000> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x2e08000 - 0x30b6fe7 com.apple.JavaScriptCore 6534.57 (6534.57.3) <5B18B308-DBB2-7133-DE56-494C2FA1848B> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x3122000 - 0x32a4fe7 libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <D5980817-6D19-9636-51C3-E82BAE26776B> /usr/lib/libicucore.A.dylib
0x3306000 - 0x3306ff7 com.apple.quartzframework 1.5 (1.5) <CEB78F00-C5B2-3B3F-BF70-DD6D578719C0> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x3309000 - 0x34ebfff com.apple.imageKit 2.0.3 (1.0) <6E557757-26F7-7941-8AE7-046EC1871F50> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
0x35bd000 - 0x3899fe7 +libgnsdk_dsp.1.9.5.dylib 1.9.5 (compatibility 1.9.5) <E468D2B0-295A-D520-C02A-5383413B5DDE> /Applications/iTunes.app/Contents/MacOS/libgnsdk_dsp.1.9.5.dylib
0x38bb000 - 0x38eefe7 +libgnsdk_musicid.1.9.5.dylib 1.9.5 (compatibility 1.9.5) <F6487E48-3B93-7C89-7734-85600749661D> /Applications/iTunes.app/Contents/MacOS/libgnsdk_musicid.1.9.5.dylib
0x38fb000 - 0x39c5fe7 +libgnsdk_sdkmanager.1.9.5.dylib 1.9.5 (compatibility 1.9.5) <70001144-C144-B6D7-3CA9-836ACD97CE9F> /Applications/iTunes.app/Contents/MacOS/libgnsdk_sdkmanager.1.9.5.dylib
0x39dc000 - 0x3a1efe7 +libgnsdk_submit.1.9.5.dylib 1.9.5 (compatibility 1.9.5) <AB1597CE-FBAC-6C05-330E-879EDD036C94> /Applications/iTunes.app/Contents/MacOS/libgnsdk_submit.1.9.5.dylib
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Model: MacBookPro5,5, BootROM MBP55.00AC.B03, 2 processors, Intel Core 2 Duo, 2.53 GHz, 8 GB, SMC 1.47f2
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 0 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: TOSHIBA MK2555GSXF, 232.89 GB
Serial ATA Device: HL-DT-ST DVDRW GS23N, 375.5 MB
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USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8213, 0x06110000 / 5 -
Dear Mr. Jobs,
My husband has been an avid supporter of Apple, having purchased a great deal from you over the past many years. Personally, I have been an iPhone user since it was introduced a few years ago.
In July 2010, I stood in line at the Apple Store in the Stanford Shopping Center to purchase the iPhone 4. In February of this year, I tried to update the iPhone and got the 'sign of death'. My iPhone turned into a piece of brick and I was not able to make any phone calls, which at that time, was very inconvenient. I remember having to coordinate a pick up at the airport early the next morning and my phone was dead. Apparently, in trying to update the phone, it corrupted the firmware and I could no longer activate that phone. It was a frustrating experience on the eve that I had to go to the airport and I spent hours trying to see if there is anything that I could do to get the phone back in working order.
The following day, I made an appointment with the genius and my husband and I took the iPhone to the Stanford Apple Store to see if there was a problem with the phone. Without hesitation, we were asked if we purchased the phone overseas. Of course, as Asians, they probably thought that we purchased it in the black market in China. After hearing our response, their next question was whether we hacked the phone. Why would they bring up these issues? Rather than immediately delving into the problem, we found it very annoying that the employees would tried to divert Apple's problem to us. After trying to diagnose the problem, they gave us a new phone and activated it using their in-store computer.
We took the phone home, thinking that the problem had been solved. When we got home, we tried to update the iPhone to no avail. The firmware was corrupted and we had to once again, bring the phone back to the Apple Store in the Oakridge Mall in San Jose. The Apple employee told my husband to go to the AT&T store, as there was potentially a SIM problem. My husband went to the AT&T Store and was told that they couldn't help him, as the SIM was fine. They did, however, replace the SIM so that there would be no issue.
In April, when there was an upgrade to the iPhone software, we once again tried to update the software and was unable to. Once again, the firmware was corrupted and we were forced to take the phone back to the Stanford store. Again, they asked us if we purchased the phone overseas. Why? They could have easily looked at the records, but no, your records are so bad that you are unable to pull it up. That afternoon, we spent four hours at the store, updating the OS on the computer as well as updating the iPhone. They assured us that they solved the problem.
This past weekend, as there was another update to the iPhone software, we were once again unable to update it and were forced to take it back to Apple. Again, we were asked, did you buy the phone overseas. It's very frustrating and annoying to repeatedly get asked that question. After a series of back and forth communications between the genius and my husband, we were told that they didn't know what the problem was. This time, we told them that we would not be leaving the store until they solved the problem. We have an Apple computer and an Apple iPhone, so 'Apple' should find the source of the problem and fix it once and for all. The genius then suggested that we migrate the data from my computer to my husband's computer and try to update the phone using my husband's computer. We didn't accept that answer.
Our genius then asked the help of a second genius and after taking his suggestion, they found that the serial number for my iPhone had been assigned to France Telecom. Once again, they asked if we bought the phone overseas. Why? Please train your employees to not accuse the customers of doing this. Many of us are honest and we take offense to this. In fact, we told them that we purchased the phone from the Stanford Store (where we were at). After looking for the record, they said that we must not have purchased it from them. The onus, then, was up to us to prove that the phone was, in fact, purchased from the Stanford Store. Fortunately, my husband saved the email and was able to show the genius that the phone was purchased from them. How could your records be so poor as not to be able to find our purchase?
After two hours at the store, we were told that we, not Apple Stanford, had to call customer care to resolve the problem. Being that this is an Apple problem, I would have expected Apple to follow up on our behalf. Why is it that the customer has to spend additional time to deal with an issue that was caused by Apple.
My husband has been dealing with customer care, who apparently has escalated the problem to other divisions within the organization. It's been two days and the problem still has not been resolved. In fact, the answer remains that they are not sure how to resolve the problem. Why can't you update your system and redo the record so that I can go on in peace. Every time I try to update the software, I'm afraid that I won't have a working phone. Do you blame me?
This has been one of the worst experiences that I have had with an Apple product and it still is not over. Collectively, my husband and I have spent over 25 hours dealing with this issue both at home and at various Apple Stores. It has been a hassle having to go from place to place, having to sync the phone multiple times, having to update the software multiple times on both the computer and iPhone and ultimately, not having it fixed once and for all. Please let me know how you expect to compensate us for this experience and how and when you expect to fix my iPhone issues.
Mr. Jobs, I know that you expect perfection from your team. This has been a tremendous waste of time for my husband and me and has been a less than stellar experience.
Regards,
Lea Anne NgWith that one, I'd check on your Hosts file on your PC, Lea.
Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to default on Windows. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
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