Have you tried to see your broadband useage monito...

I wonder how many of you good folks out there have tried to have a peek at how many Gbs youve
used, by accessing the Useage Monitor via 'My Services' on MyBt.  If you have like me - youll sadly discover
it just aint there.   If -like me you got on the dog and bone and spoke to someone in the technical dept.
then without doubt-as always - youll find a most helpful and apologetic advisor.
                  However, not only-as in my case- did i feel sorry for my advisor because he tried in vain (not
knowing that Bt had removed this option) - but I felt sorry for all those customers like myself who had to
go through all the hassle of 'ringing in' -waiting while the apologetic advisor did a remote check of my computer
only to find- as I already had- that this option no longer existed.   My question is this- and maybe someone out
there in the ether can answer this.   Why, when having provided such a fantastic Broadband access, do Bt find
it beyond themselves to amend the website when they remove something as important as the usage monitor.
                  What I want from ANY website is to do what it says ' on the tin' -  Sadly My Bt doesn't at the
moment.    Come on guys and gals - get your act together.  This sort of thing detracts from an otherwise
splendid service.    Cheers   Roy Henry
Solved!
Go to Solution.

Phantom02Xray wrote:
Thanks Patty-L for confirming that the Manager who I spoke to is wrong.  Just a tip of the iceberg Im afraid
as far as this issue goes.   Anyway appreciate your message.  You'll understand that I haven't accessed a link
because of the inaccuracies Im getting from Bt.  I still await their reply about what the truth is concerning
these inconsistencies.   At this rate it seem likely that others may well be able to clarify things before they get around to it. !!!!
Hi.
The usage meter is certainly working for me, and I expect most other people.
There does seem to be a problem for some at present, as there are quite a few posts on this topic. However my set of links (my shortcuts options 14d-14f) one of which tends to work.
It's not clear at present what the actual problem may be. Have you tried more than one browser to access the usage meter ?
http://www.andyweb.co.uk/shortcuts
http://www.andyweb.co.uk/pictures

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