Haven't been able to connect to iTunes since...

we've installed HughesNet last week. I haven't been able to connect on this computer account, but it works fine on the other (main)account on the computer. When we made a new account it worked too. I really hate to move to another account on this computer (it'll be a pain to redo my iTunes library), so does anyone have any solutions?

Hey kwtorrance!
I have an article here for you that can help you troubleshoot this issue:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Take care, and thanks for visiting the Apple Support Communities.
-Braden

Similar Messages

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    Close your iTunes,
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    http://support.apple.com/kb/TS4123?viewlocale=en_US

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    its has been 6 days already and i am not able to connect with itunes to purchase something.
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    Hello FoxyNix
    Check out the steps below to troubleshoot you issue with connecting to the iTunes Store on your iPhone
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Troubleshoot issues on an iPhone, iPad, or iPod touch
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Note: Time Zone may list another city in your time zone.
    Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
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Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
    Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
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    Try resetting (turning off and then on again) your Wi-Fi router.
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  • I just downloaded the recent Maverick Software Update onto my Macbook Pro 15" and when the download/reset finished, my screen was completely black and I have not been able to get it back since. Help?

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    Try a SMC reset:
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  • TS1538 Device not recognized in iTunes for Windows  I wasted about 1.5 hours with Apple on this issue. It all started happening after I updated to the latest version of iTunes. I haven't been able to sync my iPhone 4 in 1 month and am freaking out about p

    Device not recognized in iTunes for Windows
    I wasted about 1.5 hours with Apple on this issue. It all started happening after I updated to the latest version of iTunes. I haven't been able to sync my iPhone 4 in 1 month and am freaking out about possibly losing my pictures, video, text messages and music.
    Windows XP user.
    Any help will be greatly appreciated.
    iPhone 4, iOS 5.1.1

    If might be helpful if you actually told us what the problem is.

  • I recently tried to upgrade my itunes on my dell laptop with 64bit Windows 7 and it stopped working completely. So I tried deleting and installing all over again and haven't been able to reinstall it since. I've tried numerous things i've read in forums

    I recently tried to upgrade my itunes on my dell laptop with 64 bit windows 7. It stopped working so I deleted all files and tried to reinstall and haven't been able to since. I've tried numerous things i've read in forums and nothing seems to work. The installation will not move past the "publishing product information" point. After being stuck there for a while this error message appears:
    An error occurred during the installation of assembly 'Microsoft.VC80.CRT,version="8.0.50727.4053",type="win32",publicKeyToken="1fc8b 3b9a1e18e3b",process or Architecture="x86"', Please refer to Help and Support for more information. HRESULT: 0x800736FD
    I hope someone is able to help me with this.

    Did you already try what bnoir suggested in this post about error 0x800736FD:
    These ones are typically caused by underlying problems on the PC that also often cause Windows Updates to fail to install. If we can fix the Windows Update trouble, we can usually get the iTunes trouble cleaned up en passant.
    Go into your Windows update and try to check for new updates. If updates install, stock up on the ones you're behind on, restarting the PC if requested to do so. After the restart, try installing iTunes again. Does it go through this time for you?
    If windows updates fail to install, go into your Update History and doubleclick the failures. What alphanumeric codes appear for you? Are they also 800736FD, or some other number? (If they're another number, what number are you getting?
    This thread might help as well, suggestion provided by bnoir:
    In general, these ones tend to be caused by underlying problems on the PC that can prevent Windows Updates from installing. So my main strategy with them is to try to fix the Windows Update issues. If we can get Windows Updates flowing again, that generally clears up the iTunes install errors +en passant.+
    Head into your Windows Update, and check for any new updates. Do any fail? If so, open your Update History and doubleclick on the failure entries to bring up a small box with alphanumeric error message codes. Are you getting 8000FFFFs? (They often seem to be associated with an iTunes-install 0x800736FD.)
    If you're getting 8000FFFFs, try the following Microsoft document:
    [Windows Update Error 8000FFFF|http://windows.microsoft.com/en-US/windows-vista/Windows-Update-Error- 8000FFFF]
    Head back to Windows Update, and stock up on any updates you're behind on. Once you're completely up to date in that regard, try another iTunes install. Does it go through properly this time?
    Message was edited by: Ingo2711

  • I downloaded a song (Matt Corby Winter) from itunes which has disapeared from my computer.  I have followed the instructions to locate it but haven't been able to.  I need to download it again from itunes.  How do I do this?

    I downloaded a song (Matt Corby Winter) from itunes which has disapeared from my computer.  I have followed the instructions to locate it but haven't been able to.  I need to download it again from itunes.  How do I do this?

    A simple search finds this article:
    Download past purchases - Apple Support

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