Haven't received GCU welcome packet yet

Like many other people here, I haven't received my GCU packet yet.  I ordered it on 6/10 in store.
Help would be appreciated.

Hey cecilkilmer,
Welcome to the My Best Buy Gamers' Club Unlocked program! It typically only takes 2-3 business days for welcome packets to arrive by e-mail, so you should have received yours by now. If you haven't already done so, you may want to double-check your junk mail folders. I've also sent you some information, so please make sure to check your private messages when you get the chance.
To check your PMs, simply sign into the forum and then click on the letter icon in the upper right-hand corner of the page.
Aaron|Social Media Specialist | Best Buy® Corporate
 Private Message

Similar Messages

  • Haven't received GCU Welcome Packet

    Seems like there are various people who haven't received the Welcome Packet, I haven't seen it in my email either. I activated it around December 23rd. Checked Spam folder, and nothing so far.

    Hello komugi,
    Thanks for enrolling in Gamers Club Unlocked!  Thanks too for joining our forums.  Both are great ways to get the most out of your gaming experience with Best Buy.
    I am sorry to hear that your welcome packet didn't arrive.  You should have received it via email within 2-3 business days of signing up at your local store.
    The Gamer's Club status was temporarily removed from BestBuy.com, but we anticipate it will be back very soon.  Thank you for your patience in the meantime.
    Please watch for a private message from me soon.  To review your messages, while signed into the forum click on the envelope in the upper right page corner.
    Regards,
    Mike|Social Media Specialist | Best Buy® Corporate
     Private Message

  • Haven't received GCU welcome coupons

    I joined on May 25th and haven't received my welcome coupons.  I already checked the spam/junk folder and nothing's there either.

    Hi RecalledMocha,
    Welcome packets typically arrive within 2-3 business days of enrollment, so it'd be difficult to determine why you wouldn't have received yours by now. No need to worry though! I've sent you some information, so please make sure to check your private messages by signing into the forum and then clicking on the letter icon in the upper right-hand corner of the page.
    Aaron|Social Media Specialist | Best Buy® Corporate
     Private Message

  • Didn't Receive the Welcome Packet of Coupons

    I signed up for GCU on 5/24/14 and haven't recived my welcome packet yet. I emailed Elite Plus customer support a few weeks ago and they told me it would take up to 8 weeks. But looking through this forum I see that I should have gotten the coupons a few days after I bought the membership.

    Hi jac522,
    Welcome to the My Best Buy Gamers' Club Unlocked program! It typically only takes 2-3 business days for welcome packets to arrive by e-mail, so you definitely should have received yours by now.
    I've sent you some information, so please make sure to check your private messages when you can. To check your PMs, simply sign into the forum and then click on the letter icon in the upper right-hand corner of the page.
    Aaron|Social Media Specialist | Best Buy® Corporate
     Private Message

  • Never received a welcome packet

    Hi, I signed up around May 24, 2014 and never received a welcome packet. Is it too late to get one?
    Thanks,
    Solved!
    Go to Solution.

    Hi bickle,
    A belated welcome to the My Best Buy Gamers' Club Unlocked program!
    It typically only takes 2-3 business days for welcome packets to arrive by e-mail, so you definitely should have received yours by now if you enrolled back in May. I've sent you some information though, so please make sure to check your private messages when you can by signing into the forum and then clicking on the letter icon in the upper right-hand corner of the page.
    Aaron|Social Media Specialist | Best Buy® Corporate
     Private Message

  • Haven't received my (GCU) Welcome Packet

    Could I get help on this? It's been about two weeks and I've yet to receive anything regarding my Welcome Packet, I would really like to use some of those coupons.Thanks.

    Hey eXiON,
    I'd be glad to look into it for you! I'll need to confirm a few basic details in order to do so, so please make sure to check your private messages when you get the chance. To check your PMs, simply sign into the forum and then click on the letter icon in the upper right-hand corner of the page.
    Aaron|Social Media Specialist | Best Buy® Corporate
     Private Message

  • Haven't received gamer welcome package email

    Joined 5/27/14. Thanks for the help.

    Hi Kaleller,
    Thanks for your interested in the My Best Buy Gamers' Club Unlocked program! It typically only takes 2-3 business days for welcome packets to arrive by e-mail, so it's a bit surprising you haven't received yours yet.
    I'd be glad to see what can be done to assist you, so please make sure to check your private messages when you can. To check your PMs, simply sign into the forum and then click on the letter icon in the upper right-hand corner of the page.
    Aaron|Social Media Specialist | Best Buy® Corporate
     Private Message

  • Never received GCU Welcome coupons

    I have yet receive my welcome coupons for either of my GCU enrollments. It's been months and I was just wondering if this was normal?

    Hi ForgedInFire,
    Thank you for joining Gamers Club Unlocked (GCU) and I hope you’ve been enjoying the benefits of the program so far! The Welcome Packet is certainly a stellar benefit for joining and from what it sounds, you may have not received yours. It generally only takes 2-3 days from when you sign up, so you definitely should have it by now.
    I’ll be sending you a private message with more information on this, so please be sure to check your private messages via the envelope on the top right of the screen!
    Thanks,
    Brian|Senior Social Media Specialist | Best Buy® Corporate
     Private Message

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    If you go back to the Apple Store, you can verify that your order is in their system.

  • I haven't received a confirmation email yet.

      I called the support line and was able to get my confirmation number, but it still worries me that I never received the email.  Has anyone else had this problem?@

        HURLS1,
    We do not want to see you go. I am truly sorry for the less then stellar experience you had on the phone. The Expected shipping dates are estimations though. This date can change as devices begin to ship out and process. You can keep up to date with your order status here... http://vz.to/1sBEiBr
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  • Haven't received welcome coupons yet...

    I haven't received my welcome coupons yet and I registered for GCU on the 18th of February. I was just wondering when I am supposed to receive those because I wanted to get the FFType-0 strategy guide. Thanks for any help!

    Hello BBPunjabi816,
    I want to thank you for joining the Gamers Club Unlocked and contacting us on the forums.  Please make sure to check your "Junk" or "Spam" folders associated with your My Best Buy account.  If you're unable to locate the coupons, then please send me a private message by clicking the blue box at the end of my signature with your program purchase information.  
    Blake|Social Media Specialist | Best Buy® Corporate
     Private Message

  • When do you receive gamers club welcome packet?

    Hello. I was wondering if anyone knows when to expect the gaming welcome packet for signing up for gamers club unlocked.
    I joined 2 months ago and while the account does get the 10% trade bonus and 20% off new games, I haven't gotten any emails or regular mail about joining the unlocked club

    Hello MattSeal,
    I hope you’ve been putting your newly obtained Gamers Club Unlocked (GCU) benefits to good use! I’m happy to hear that you’ve been receiving some of the benefits of the program. However, I do apologize as it sounds like you may not have received the Welcome Packet yet, which is a pretty stellar benefit in itself.
    The Welcome Packets are usually sent out within 2-3 days of signing up for GCU, so you definitely should have received yours by now. Using your email address on file for the forums, I’ve attempted to locate your My Best Buy membership and I’ve been unable to do so. With that said, at your earliest convenience, please send me a private message including your My Best Buy membership number. Once I receive your message, I’ll look into this further and respond accordingly. To send me a private message, simply click the link in my signature.
    I look forward to hearing from you and helping further with this!
    Cheers,
    Brian|Senior Social Media Specialist | Best Buy® Corporate
     Private Message

  • Have not received my GCU welcome package.

    Signed up on May 26th and never received any of the special welcome coupons.

    Hi o0hzsleepy,
    It’s great to hear that you’ve recently signed up for Gamers Club Unlocked (GCU), and I thank you very much for doing so! There are many fantastic benefits to GCU, including the Welcome Packet that you receive when joining the program. I hope that you’ve been enjoying your GCU benefits thus far. However, I’m very sorry to hear that you may have not received your Welcome Packet yet and I’ll happily assist with this today.
    The Welcome Packets are usually sent within 2-3 business days of signing up for GCU. If you signed up in May, you most certainly should have received your Welcome Packet by now! I’m going to send you a private message with more information in regards to this. To check your private messages, simply log into your account on the forums and click the small envelope on the top right of the screen.
    Thank you again for becoming a GCU member and you’ll be hearing from me shortly!
    Sincerely,
    Brian|Senior Social Media Specialist | Best Buy® Corporate
     Private Message

  • Renewed GCU a month ago and have not received welcome packet.

    I renewed my GCU membership on 9/28. To date, I still have not received the welcome packet coupons.

    Hi klimb22,
    Thanks for your continued interest in the Gamers' Club program! It typically only takes 2-3 business days for welcome packets to arrive via e-mail, so you should have received yours by now if you renewed back in late September.
    I've sent you some information, so please make sure to check your private messages when you get the chance to do so.
    Aaron|Social Media Specialist | Best Buy® Corporate
     Private Message

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