Haven't received my (GCU) Welcome Packet

Could I get help on this? It's been about two weeks and I've yet to receive anything regarding my Welcome Packet, I would really like to use some of those coupons.Thanks.

Hey eXiON,
I'd be glad to look into it for you! I'll need to confirm a few basic details in order to do so, so please make sure to check your private messages when you get the chance. To check your PMs, simply sign into the forum and then click on the letter icon in the upper right-hand corner of the page.
Aaron|Social Media Specialist | Best Buy® Corporate
Private Message

Similar Messages

Haven't received GCU welcome packet yet

Like many other people here, I haven't received my GCU packet yet. I ordered it on 6/10 in store.
Help would be appreciated.

Hey cecilkilmer,
Welcome to the My Best Buy Gamers' Club Unlocked program! It typically only takes 2-3 business days for welcome packets to arrive by e-mail, so you should have received yours by now. If you haven't already done so, you may want to double-check your junk mail folders. I've also sent you some information, so please make sure to check your private messages when you get the chance.
To check your PMs, simply sign into the forum and then click on the letter icon in the upper right-hand corner of the page.
Aaron|Social Media Specialist | Best Buy® Corporate
Private Message

Haven't received GCU Welcome Packet

Seems like there are various people who haven't received the Welcome Packet, I haven't seen it in my email either. I activated it around December 23rd. Checked Spam folder, and nothing so far.

Hello komugi,
Thanks for enrolling in Gamers Club Unlocked! Thanks too for joining our forums. Both are great ways to get the most out of your gaming experience with Best Buy.
I am sorry to hear that your welcome packet didn't arrive. You should have received it via email within 2-3 business days of signing up at your local store.
The Gamer's Club status was temporarily removed from BestBuy.com, but we anticipate it will be back very soon. Thank you for your patience in the meantime.
Please watch for a private message from me soon. To review your messages, while signed into the forum click on the envelope in the upper right page corner.
Regards,
Mike|Social Media Specialist | Best Buy® Corporate
Private Message

When do you receive gamers club welcome packet?

Hello. I was wondering if anyone knows when to expect the gaming welcome packet for signing up for gamers club unlocked.
I joined 2 months ago and while the account does get the 10% trade bonus and 20% off new games, I haven't gotten any emails or regular mail about joining the unlocked club

Hello MattSeal,
I hope you’ve been putting your newly obtained Gamers Club Unlocked (GCU) benefits to good use! I’m happy to hear that you’ve been receiving some of the benefits of the program. However, I do apologize as it sounds like you may not have received the Welcome Packet yet, which is a pretty stellar benefit in itself.
The Welcome Packets are usually sent out within 2-3 days of signing up for GCU, so you definitely should have received yours by now. Using your email address on file for the forums, I’ve attempted to locate your My Best Buy membership and I’ve been unable to do so. With that said, at your earliest convenience, please send me a private message including your My Best Buy membership number. Once I receive your message, I’ll look into this further and respond accordingly. To send me a private message, simply click the link in my signature.
I look forward to hearing from you and helping further with this!
Cheers,
Brian|Senior Social Media Specialist | Best Buy® Corporate
Private Message

Have not received my GCU welcome package.

Signed up on May 26th and never received any of the special welcome coupons.

Hi o0hzsleepy,
It’s great to hear that you’ve recently signed up for Gamers Club Unlocked (GCU), and I thank you very much for doing so! There are many fantastic benefits to GCU, including the Welcome Packet that you receive when joining the program. I hope that you’ve been enjoying your GCU benefits thus far. However, I’m very sorry to hear that you may have not received your Welcome Packet yet and I’ll happily assist with this today.
The Welcome Packets are usually sent within 2-3 business days of signing up for GCU. If you signed up in May, you most certainly should have received your Welcome Packet by now! I’m going to send you a private message with more information in regards to this. To check your private messages, simply log into your account on the forums and click the small envelope on the top right of the screen.
Thank you again for becoming a GCU member and you’ll be hearing from me shortly!
Sincerely,
Brian|Senior Social Media Specialist | Best Buy® Corporate
Private Message

Haven't Received Gamers Club Welcome Coupons

Hi,
I purchased Gamers Club Unlocked on Monday 3/9/2015, and am a long time member of reward zone. I have checked both my e-mail, and my spam folder and I still have not received my Welcome Coupons. I was hoping to use them this weekend.
How can i facilitate this process?

Hi there epfickle-
Congratulations on joining the Gamers Club Unlocked program. It’s full of great benefits, such as the Welcome Coupons, though obviously it’s only a benefit if you actually receive the email with the coupons!
Typically, that email should show up in about 2-3 business days after you initially sign up in the store, so normally you would have it by now. It sounds like you’ve already taken the step to check your Spam/Junk mail folder as well. I’ve got some additional information for you, so I’m going to send you a private message with those details. To check your private messages, make sure that you are logged into the forum and click on the envelope in the upper right hand corner.
Look for that message soon!
Bill|Senior Social Media Specialist | Best Buy® Corporate
Private Message

Re: Joined GCU but never received "Welcome Packet" / coupons...

I also have had troubles with the GCU coupons! I have been using the GCU discounts for the new games and such, but I haven't received my Gamer Welcome packets coupon. =( I could've sworn I saw it in my email but when I checked back at a different date, there was no evidence!

Hello Advent_lee,
Thank you for renewing your Gamers Club Unlocked membership. I'll be happy to help you today.
Typically Unlocked welcome packets will arrive within 2-3 business days after you enroll, so you should have seen it by now. I'll review your information and follow up with you via private message shortly. To check your messages, when logged into the forum click on the envelope icon in the upper right corner of the browser window.
Thanks again,
Mike|Social Media Specialist | Best Buy® Corporate
Private Message

Renewed GCU a month ago and have not received welcome packet.

I renewed my GCU membership on 9/28. To date, I still have not received the welcome packet coupons.

Hi klimb22,
Thanks for your continued interest in the Gamers' Club program! It typically only takes 2-3 business days for welcome packets to arrive via e-mail, so you should have received yours by now if you renewed back in late September.
I've sent you some information, so please make sure to check your private messages when you get the chance to do so.
Aaron|Social Media Specialist | Best Buy® Corporate
Private Message

Haven't received GCU welcome coupons

I joined on May 25th and haven't received my welcome coupons. I already checked the spam/junk folder and nothing's there either.

Hi RecalledMocha,
Welcome packets typically arrive within 2-3 business days of enrollment, so it'd be difficult to determine why you wouldn't have received yours by now. No need to worry though! I've sent you some information, so please make sure to check your private messages by signing into the forum and then clicking on the letter icon in the upper right-hand corner of the page.
Aaron|Social Media Specialist | Best Buy® Corporate
Private Message

Joined GCU but never received "Welcome Packet" / coupons...

In particular, I'd like to use the "50% off game guide"coupon before a sale on the guide expires. Thanks in advance for your help with this matter.

Hello mjswooosh,
Thank you for enrolling in Gamers Club Unlocked! We're pleased to have you as part of our program. As you registered after our first batch went out, it is possible you will not receive your packet until this month. Please let me know via private message if you don't receive your welcome packet within a week from today.
Thanks,
Mike|Social Media Specialist | Best Buy® Corporate
Private Message

Didn't Receive the Welcome Packet of Coupons

I signed up for GCU on 5/24/14 and haven't recived my welcome packet yet. I emailed Elite Plus customer support a few weeks ago and they told me it would take up to 8 weeks. But looking through this forum I see that I should have gotten the coupons a few days after I bought the membership.

Hi jac522,
Welcome to the My Best Buy Gamers' Club Unlocked program! It typically only takes 2-3 business days for welcome packets to arrive by e-mail, so you definitely should have received yours by now.
I've sent you some information, so please make sure to check your private messages when you can. To check your PMs, simply sign into the forum and then click on the letter icon in the upper right-hand corner of the page.
Aaron|Social Media Specialist | Best Buy® Corporate
Private Message

Never received Gamers Club Unlocked Welcome Packet

Hey,
Add me to the list of people who have not recieved the Welcome Packet for joined GCU. I joined on 5/25, so it's been about a month. Thank you
Solved!
Go to Solution.

Hi MMcCraryNJ,
Welcome to the Gamers' Club Unlocked program! It typically only takes 2-3 business days for welcome packets to arrive via e-mail, so you certainly should have received yours by now.
I've sent you some information, so please make sure to check your private messages when you have the chance to do so. To check your PMs, simply sign into the forum and then click on the letter icon in the upper right-hand corner of the page.
Aaron|Social Media Specialist | Best Buy® Corporate
Private Message

Haven't received gamer welcome package email

Joined 5/27/14. Thanks for the help.

Hi Kaleller,
Thanks for your interested in the My Best Buy Gamers' Club Unlocked program! It typically only takes 2-3 business days for welcome packets to arrive by e-mail, so it's a bit surprising you haven't received yours yet.
I'd be glad to see what can be done to assist you, so please make sure to check your private messages when you can. To check your PMs, simply sign into the forum and then click on the letter icon in the upper right-hand corner of the page.
Aaron|Social Media Specialist | Best Buy® Corporate
Private Message

Haven't received welcome email!

I joined on Sunday. I haven't recieved any sort of email about my enrollment or the welcome coupon email.
Can you please send me this email?

Hi theleprechaun,
Welcome to the My Best Buy Gamers' Club! It typically only takes 2-3 business days for welcome packets to arrive via e-mail, so it's surprising to hear you haven't received yours yet. When you can, I'd encourage you to double-check your junk mail folders. You may also want to add the @BestBuy.com domain to your safe senders list to ensure future communication is not flagged as spam.
I've sent you some information, so please make sure to check your private messages when you can. To check your PMs, simply sign into the forum and then click on the letter icon in the upper right-hand corner of the page.
Aaron|Social Media Specialist | Best Buy® Corporate
Private Message

Haven't received welcome coupons yet...

I haven't received my welcome coupons yet and I registered for GCU on the 18th of February. I was just wondering when I am supposed to receive those because I wanted to get the FFType-0 strategy guide. Thanks for any help!

Hello BBPunjabi816,
I want to thank you for joining the Gamers Club Unlocked and contacting us on the forums. Please make sure to check your "Junk" or "Spam" folders associated with your My Best Buy account. If you're unable to locate the coupons, then please send me a private message by clicking the blue box at the end of my signature with your program purchase information.
Blake|Social Media Specialist | Best Buy® Corporate
Private Message

Haven't received my (GCU) Welcome Packet

Similar Messages

Maybe you are looking for