Haven't received subscription my PayPal account was charged
Please help I paid for a monthly subscription and I haven't received it. My PayPal account was charged on July 5 2015. I tried so many means of contacting skype n and no result please help I need my money refunded or my Skype account to be credited. My Skype name is koolenergy.please I need some form of customer service asap
Most of the people on these forums, including myself, are fellow users - you're not talking to iTunes Support here.
Runkeeper, like a number of other apps, allows in-app purchases to be made in them. If you don't want to be able to make them then you can turn them off on your device via Settings > General > Restrictions > In-App Purchases 'off'. Some also allow in-app auto-renewing subscriptions : http://support.apple.com/kb/HT4098
In terms of a refund, you can try contacting iTunes Support and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
Similar Messages
-
Received message that iTunes account was disabled without the reason provided
Received message that iTunes account was disabled; specific reason not cited
This was when you trying to download/buy something i.e. it's not a phishing email that you've received ?
You might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
You might then need to log out of your account on any iOS devices that you have by tapping on your id in Settings > iTunes & App Store and then log back in so as to 'refresh' the account on them.
If that doesn't fix it then you might need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page -
I recently purchased some information to be downloaded to one of my apps I never received the download and I was charged multiple times I reported the problem And it's been about a week my question is how long does it take to credit my account back. It's my money and I want it now.
It can take a while for your money to show up in your bank, but a week is a bit over the top. Try contacting iTunes Store Support to make sure the refund was issued.
-
My itues account was charged for APP lie runkepper. I was unaware of this charges. Please revese this charges & nexttime i won't download anything
without knowing at first.
thanks
Neil UpadhyayMost of the people on these forums, including myself, are fellow users - you're not talking to iTunes Support here.
Runkeeper, like a number of other apps, allows in-app purchases to be made in them. If you don't want to be able to make them then you can turn them off on your device via Settings > General > Restrictions > In-App Purchases 'off'. Some also allow in-app auto-renewing subscriptions : http://support.apple.com/kb/HT4098
In terms of a refund, you can try contacting iTunes Support and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
HT201303 why was my account was charge$13.96,and i have idea..
my account was charge $13.96 today,i dont have any idea ...
We don't know; Apple representatives are not here.
-
HT201272 want to know why my account was charged twice for the same app on 2 different dates
im trying to find out y my account was charged twice on two sepprate dates 4 the same thing?
Did you re-download them on the second date from the main part of the store instead of the Purchased tab ? You can contact iTunes support via this page and ask them what happened (these are user-to-user forums, we won't know) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
-
My credit card account was charged with usd 1.00 after I downloaded a free app (bitstrips). How can I request for a credit back? This is cheating!!!
Your card was not "charged". Apple requested a charge hold approval. They must submit an actual charge to the holding bank/institution within a set period (usually 5 business days) and if they don't the hold will roll off. For free apps, they won't submit the actual charge, and the hold will roll off. This is why you see so many people complaiing about not being able to "purchase" free apps, because the hold approval for $1.00 is rejected by their credit card company, either due to expired card, incorrect CVV, or no available credit.
-
My iTunes account was charged for a download I didn't make. What to do?
My iTunes account was charged for a download I didn't make, using credit in the account. My credit card was not involved. Can I get a refund from Apple? How?
You can download the item again for free.
-
To continue from above. I have changed may payment to none. So in the future I have a choose on how to pay. Can my i book s be returned and I start all over with gift card. I would like all my i books to be turned and the 19.99 put back in my account and the $20 gift to be put back so I can start all over. Last night was my first time using itunes and I only wanted to spend the gift card.
You can't choose how items are billed - from http://support.apple.com/kb/HT5582 :
When making purchases, content credits are used first, followed by Gift Certificate, iTunes Card, or Allowance Account credits; your credit card or PayPal account is then charged for any remaining balance.
So if you have a balance on your account then that should be automatically used up before your credit card is charged for any remainder or additional purchases (unless you are gifting content, that can only be done via a credit card).
All purchases are considered final, but you can try the 'report a problem' link to contact iTunes Support and see if they will refund or credit you (these are user-to-user forums) : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
See images for details of the discrepancy between the charges I received in my Gmail account ($0.99) compared to the charge that was placed to my bank account ($1.99). Seems very shady to me.
iTunes Store & Mac App Store: About credit-card authorization holds
-
Why my account was charge for USD 1 which i do not have any purchase of this amount
My bank was charge me the following amount of USD 1. But i do not have any purchase of USD1. Please check and refund.
24-Apr-2012
PREAUTH SALE APPLE ITUNES STORE USD\\L DATED 24/04/12
US$1.00These are user-to-user forums.
If you have just set up an iTunes account and/or changed your credit card details on it then you will probably have been 'charged' a 'holding charge' which should disappear off your account within a few days - there is more info here : http://support.apple.com/kb/HT3702 -
I feel uncomfortable using apple account since last night i have created apple id and already charged for that. Also i downloaded one applicatiion (istorybook) which is said it free, and it was ok for last night. Today, just a few minutes ago, i have downloaded one more application which is said free but now i was charged form downloaded that applicatioin (my coloring pencil) and now it hasa not come up to my ipad. So i feel not so much secure using apple id which not the same as i used to have my apple id for Mac. Pls check for me, and if possible i need to cancel my apple id account. How can i do that?
User to user forum.
No Apple here.
We have no access to anything.
http://www.dummies.com/how-to/content/how-to-report-an-iphone-app-problem-from-y our-comp.html -
the question is i bought an album worth 120 but was charged 180 why
This is a user to user forum, you will need to contact itunes app store support, use the link in the bottom right of this page "Contact Us".
-
The title sums it up, but i was charged but didn't get my download. It wasn't in my purchase history.
Hi...
I needed to verify my billing address, but i already filled that out.
Check out this support article > iTunes Store: My credit card's security code or zip code does not match my bank's records -
I received an email from Apple about fifteen minutes ago saying that "per your request" I had downgraded to a free account for iCloud. But I had made no such request! In fact, I had expected Apple to charge me $20.00 for a full 15 GB of storage. And Apple in fact did charge my bank card for that amount! But when I check the Apple device, an iPod Touch (4th Gen) for my iCloud storage status, it states that I had "exceeded" my free 5 GB! This is absurd, since Apple owes me a full 15 GB based on the fact that it has charged my bank card for the amount of $20.00 for that storage option.
To make things worse, the device nevertheless contradictorily refuses to let me "upgrade" to the $20.00 option on the relevant screen (since obviously the truth is that I have a full 15 GB and the information on the screen recognizes this fact), even as it continues to state on an earlier screen that I had only 5 GB, not 15 GB, of storage (and had exceeded it).
So the bottom line is that 1. Apple sent me an erroneous notice that I had "downgraded" to a free account when I had done no such thing; 2. My iPod now relates two contradictory stories about how much storage I really have (as noted in the second paragraph above); and 3. I'd like to know what happened to the data I already had in storage that had already exceeded 5 GB -- did it get erased?
I've been charged $20.00 for a full 15 GB and yet still have nothing to show for it but the 5 GB free account! Worse yet, I may have lost data (as the storage used before all of this happened was a little over 6 GB already).
Message was edited by: peaceandstrengthI have the same problem. For about 1 month ago I extended my iCloud storage account (+20 GB) in order to maintain my backups for iPHONE and iPAD as my account would expire 14/10. In spite of this, I got an email 15/10, which said that iCloud was reduced to 5 GB. 2 hours later I received a new email with comfirmation on the purchase of +20 GB storage plan. However, I only have access to 5 GB on my iPad and iPhone. Called Apple Support but they couldn´t help me. Did you find any solution ?
Maybe you are looking for
-
I am a subscriber to the "Days of Our Lives" season pass. Often I will go to iTunes to "check for purchases" and find I cannot download the latest episode, even though it's available for purchase. It won't let me download the latest episode until I r
-
Error 2032 in communication between Flex Client and WCF
Hi All, I'm trying to establish communication between Flex Client and WCF service. WCF service accepts gZip compressed data and returns gZip compressed results. So I used Flex ByteArray.compress() and ByteArray.uncompress() for this purpose. However,
-
Adobe after effect CC will not Install
Every Time the same "Bug" Bug 15
-
13" Macbook colour display issue HELP
Hi, I hope someone can help with this, my cat has stood on the keyboard of my laptop and changed the colour scheme on my screen, Blue has gone orange and they other colours have completely changed have tried to change it back through the display but
-
How can I do an animated drop down menu in Adobe Edge Animate?
Hi everyone! well, it's easy to create a whole animated (fade color and opacity) navigation buttons menu in Edge Animate with rollover and rollout actions, but thing get too messy when try to make an animated drop down menú. How can I do this process