Having a 2nd home hub on same account?

i have bt total at my main home address but id like to have another home hub set up at my 2nd address but all under the same account number? reason is i dont want to have to pay 2 accounts when we have enough usage on this account.
many thanks. brian

Not possible, you have to have two accounts and pay for two phone and broadband lines.
If you are nearby to a BTFON or BTOpenzone hotspot at your second address, then you can use that for free.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

Similar Messages

  • I have 2x Home Hub 5's, can i use my 2nd Home Hub ...

    Hi All,
    I hope someone can help me
    As the title suggests, I have 2x Home Hub 5 routers in my possession, and i have a little room at the back of the garden, i would like to setup the 2nd Home Hub 5 in the little room at the back of the garden, therefor essentially having a 2nd wifi signal and 3/4 Ethernet ports in the little room, Unfortunately i cannot use a powerline because for some reason the builder hasn’t wired it that way, i can however run a 10m Ethernet cable to the room at the back.
    So my question is how do I use a HH5 as a repeater/slave, together with a HH5 master? Is it even possible as i assume ISP provided routers arnt as flexible with many settings?
    If this idea doesn’t work of 2x HH5's working together, is there something else i could buy instead?
    Also, i have seen this product on the BT website,
    http://connectedhome.bt.com/product/wifi-home-hotspot-500-kit-powerline-adapter/
    this product seems to be perfect, but it wants to connect to your master router via powerline, I'm looking for the exact same setup (2nd wifi/RJ45 ports further away) but to connect to your master via Ethernet and not powerline
    Your advice will be much appreciated
    Thanks in advance!

    Thanks for your reply Keith
    ok so ive followed those instructions and it appears to be working, the master hub is working as normal, im currently running my desktop and smartphones off the slave hub to test it all for obvious reasons but ive noticed some strange things, such as,
    1. although ethernet and wifi on the slave hub is working, the orange light is constantly on, and the 'b' symbol is flashing none stop on the slave hub, (blue light on the master hub)
    2. i am unable to carry out instruction "Click Port Forwarding, then Firewall and select Disabled, click apply"  this is due to firstly the options are reversed when logged into the router, you can click on the firewall tab, then port forwarding tab, not the otherway round as described in the instruction, then there is no disable button :-/, not sure if this instruction is out of date?

  • Re: 2nd home hub 5, Infinity still keeps disconnec...

    Hi Everyone..
    Hopefully someone could shed some light on this wierd issue I'm having.. and in a way I'm glad to see its not just me having the same issue as Jamesvolvo...
    After three engineer visits, well actually two visits as the 1st engineer was booked out between 8am and 1pm slot, but turned up after 3:30pm when I'd gone back to work.
    As far as I can tell, this dropout problem became more noticeable within the last 4+ weeks where suddenly getting shouts from the family 'has the broadband gone down' and when checking the hub 5 seeing it with its blinking orange/red light and a red/orange B symbol (the light eventually returning to green and then blue) and the dropout consistency ranging from a few minutes uptime to a few hours uptime.
    Also on top of the hub5 loosing it's WAN link on a few occastions I noticed that when the broadbad went down/up, I was unable to hear a dial tone when trying to call out on the landline and a phonecall from a mobile to the landline number would after allow me to hear a dial tone (where there was none before).
    So 2nd engineer came out, nice chap.. and looked at the wiring at the infinity master socket, the socket at the front door and the splitter/bridge connection (which was put in when I went from BT ADSL to Infinity by BT contractors) etc.. and told me that it'd all been wired up wrong and was impressed that anything was working. So he made the necessary re-wirings and tested the line and the broadband and found no faults.
    So the next day or so I then get a call from the wife informing me that she can't dial out on the landline and that there was no dialtone. So when I got home from work I then went round (again), powercycling the phones and making sure that they were connected into the sockets correctly and even tested (as per BT line fault diagnostic process) into the infinity enpoint test socket.. still no dial tone.. so again I dialed the landline from my mobile and after the phone rang and I hung up, I then found I got a dial tone. (yay).
    Checking the hub5 WAN syslogs I saw the same behaviour as jamesvolvo - (see below - ive filtred out all the other lines just to show the up/down/up/down cycles)
    08:24:10, 29 Apr. (60063.610000) PPPoE is up -​ Down Rate=38274000Kbps, Up Rate=9999000Kbps; SNR Margin Down=16.3dB, Up=14.1dB
    08:23:19, 29 Apr. (60012.570000) PTM over DSL is up
    08:22:41, 29 Apr. (59973.970000) PTM over DSL is down after 963 minutes uptime
    08:22:41, 29 Apr. (59973.960000) PPPoE is down after 963 minutes uptime [Waiting for Underlying Connection (WAN Ethernet 2 -​ Down)]
    08:22:35, 29 Apr. (59968.290000) PPP LCP Send Termination Request [User request]
    16:19:35, 28 Apr. ( 2187.920000) PPPoE is up -​ Down Rate=39952000Kbps, Up Rate=9999000Kbps; SNR Margin Down=16.6dB, Up=14.2dB
    16:11:06, 28 Apr. ( 1679.170000) PTM over DSL is down after 13 minutes uptime
    16:11:06, 28 Apr. ( 1679.160000) PPPoE is down after 12 minutes uptime [Waiting for Underlying Connection (WAN Ethernet 2 -​ Down)]
    16:11:01, 28 Apr. ( 1673.900000) PPP LCP Send Termination Request [User request]
    15:58:10, 28 Apr. ( 902.870000) PPPoE is up -​ Down Rate=39952000Kbps, Up Rate=9999000Kbps; SNR Margin Down=16.5dB, Up=14.1dB
    115:56:41, 28 Apr. ( 814.350000) PTM over DSL is down after 6 minutes uptime
    15:56:41, 28 Apr. ( 814.340000) PPPoE is down after 5 minutes uptime [Waiting for Underlying Connection (WAN Ethernet 2 -​ Down)]
    15:51:19, 28 Apr. ( 492.570000) PPPoE is up -​ Down Rate=39952000Kbps, Up Rate=9999000Kbps; SNR Margin Down=16.3dB, Up=14.1dB
    15:49:52, 28 Apr. ( 405.600000) PTM over DSL is down after 0 minutes uptime
    15:48:35, 28 Apr. ( 328.270000) PTM over DSL is down after 2 minutes uptime
    15:48:35, 28 Apr. ( 328.260000) PPPoE is down after 1 minutes uptime [Waiting for Underlying Connection (WAN Ethernet 2 -​ Down)]
    15:48:30, 28 Apr. ( 323.290000) PPP LCP Send Termination Request [User request]
    15:46:58, 28 Apr. ( 245.670000) PPPoE is up -​ Down Rate=22400000Kbps, Up Rate=4789000Kbps; SNR Margin Down=6.4dB, Up=5.6dB
    So I called out BT again and again got the BT fault manager leaving me a voicemail saying not to worry but they had found 'something' on the local network and would also send an engineer to the CAB and test my connection from there saying that the engineer wouldnt need access to my home as the previous engineer had already done the re-wiring and tested it all ok.
    Wouldnt you believe it, the engineer needed access to my home so I had to dash back from work to meet the engineer who was in the process of re-wiring the connection in the street. He'd found some water in the black cylinder under the pavement, so cut the wiers and put on new connectors etc and then went inside the house to test the line and broadband (again). And as with previous tests, no fault found.
    He did give me a heads up as to not to keep calling BT (openreach) out, as the line tested ok and if i kept doing this, BT would no doubt start charging me for the callouts.
    This kind of leaves me in a bit of a wierd position as where do I go from here? he suggested that I get BT to change the hub 5 from the mk1 to the mk2 that had just come out to see if that would fix the issue, but could not tell me straight why I was having this issue, I even showed him a video I took on my phone of the problem when I lost he dial tone and the testing I did, (BT phone LCD showed NO LINE) as if thats not enough proof that I have an intermittent problem!! and showed him the WAN syslosg to which he agreed "something definately wasn't right" and just re-iterated that it woudl be worth getting the latest hub 5 out of BT's doors.
    So im having to post here to see if anyone has an answer as I'd hate to incur any costs from BT.. (£139??) Hopefully this forum moderator will see the issues we're having and help us out.. (other than making a seperate/new thread with the information I already posted in here)..
    Regards
    DeltaOskarMike

    Hi Imjolly
    Thanks for getting back to me.
    Here's the information - although I've sanitised what I think is personal information...
    ADSL Checker
    BT BROADBAND AVAILABILITY CHECKER
    Telephone Number xxxxxxxxxxx on Exchange THATCHAM is served by Cabinet xx
    Featured Products
    Downstream Line Rate(Mbps)
    Upstream Line Rate(Mbps)
    Downstream Range(Mbps)
    Availability Date
      HighLowHighLow    
    FTTC Range A (Clean)
    80
    64
    20
    20
    Available
    FTTC Range B (Impacted)
    79.6
    52.9
    20
    12.2
    Available
    WBC ADSL 2+
    Up to 7
    4.5 to 11
    Available
    WBC ADSL 2+ Annex M
    Up to 7
    Up to 1
    4.5 to 11
    Available
    ADSL Max
    Up to 5.5
    4 to 8
    Available
    WBC Fixed Rate
    2
    Available
    Fixed Rate
    2
    Available
    Other Offerings
    FTTP on Demand
    330
    30
    Available
    Fibre Multicast
    Available
    Copper Multicast
    Available
    Troubleshooting > helpdesk
    1. Product name: BT Home Hub
    2. Serial number: xxxxxxxxxxxxx
    3. Firmware version: Software version 4.7.5.1.83.8.204 (Type A) Last updated 22/01/15
    4. Board version: BT Hub 5A
    5. DSL uptime: 0 days, 01:25:00
    6. Data rate: 9999 / 38274
    7. Maximum data rate: 22729 / 75117
    8. Noise margin: 13.9 / 16.4
    9. Line attenuation: 19.4 / 15.7
    10. Signal attenuation: 19.4 / 15.7
    11. Data sent/received: 14.4 MB / 191.9 MB
    12. Broadband username:
    13. BT Wi-fi: Yes
    14. 2.4 GHz Wireless network/SSID: BTHubxxxxxx
    15. 2.4 GHz Wireless connections: Enabled (802.11 b/g/n (up to 144 Mb/s))
    16. 2.4 GHz Wireless security: WPA2
    17. 2.4 GHz Wireless channel: Automatic (Smart Wireless)
    18. 5 GHz Wireless network/SSID: BTHubxxxxxxxx
    19. 5 GHz Wireless connections: Enabled (802.11 a/n/ac (up to 1300 Mb/s))
    20. 5 GHz Wireless security: WPA2
    21. 5 GHz Wireless channel: Automatic (Smart Wireless)
    22. Firewall: Default
    23. MAC Address: xxxxxxxxxxxxx
    24. Modulation: G.993.2 Annex B
    25. Software variant: AA
    26. Boot loader: 1.0.0
    I've not done a quiet line test but will go though that process if/when I have a problem with the no dial tone next time.
    Unfortunately I dont have a corded phone but for sanity's sake will no doubt get a cheap one from somewhere 9even if its just for future line testing) to eliminate any issues with the cordless bt phone I have.
    Broadband doesnt appear to drop when I recieve a call and when I have had no dial tone in th epast I still have had broadband access. Although i know that on one occasion the hub5 did its usual sidconenct/reconnect (giving me broadband) but when checking the phone - there was no dial tone.
    Also the title/problem description should change as its been moved - should be "Hub 5 keep disconnecting/reconnecting frequently"
    Note: Looking at the same reported behaviour on other threads I can see as a last update from StephanieG (Community manager) below...
    Re: HH5 New Software Version 4.7.5.1.83.8.204
    on ‎23-02-2015 12h31
    Hi Guys,
    We can confirm that our technical team have rolled out a fix to all affected Home Hub 5As, so your service should be back to normal. The fix is a configuration change to the current firmware 4.7.5.1.83.8.204. We apologise for this issue and thank you for your patience.
    This thread will now be locked. If you are continuing to experience any issues with your broadband connection, it will be due to a problem with your own connection. Please could you start your own thread about the issue, so that the community and the mod team can look at your problem individually.
    So does this mean there's an additional fix to firmware release 4.7.5.1.83.8.204 ? as it appears that the fix was on or after 23/2/15 and my last firmware update was 22/1/15..
    Regards
    DeltaOskarMike

  • Can't import from home share with same account

    Hi all,
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  • Keep having to reboot home hub.

    I was wondering if anybody else had encountered this problem.
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    There are other posts on this where users are reporting their speed dropping on wired connections to as low as 0.5 mbps and either a reboot of the Home Hub or pressing disconnect/connect in the Hub settings (or pulling out the DSL cable and putting it back in) solves the issue for 12 hours and then it slows donw again.
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  • BT Infinity / Home Hub 5 - Replace With Apple Time...

    First post, so bear with me!
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  • How can I share the home folder with different accounts on the same mac?

    Hi, here's a question:
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  • TS1398 Since upgrading to ios6, all apple devices (new ipad, 2 iphone4 & itouch) are having difficulty reconnecting to the home hub wifi network. I.e, every time the lock screen comes on, the wifi connection is lost when you reopen the device. It's an ios

    Since upgrading to ios6, all the family's apple devices (new ipad, 2 iphone4 &amp; itouch) are having difficulty reconnecting to the home hub wifi network. I.e, every time the lock screen comes on, the wifi connection is lost when you reopen the device and we have to reconnect through settings. This appears to be an ios6 software issue.
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    I bought into the Apple dream, because it was intuitive, reliable &amp; enjoyable to use, all the things that Microsoft windows isn't.
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    Fix For iOS 6 WiFi Problems?
    http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
    Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
    http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
    How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
    http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
    iOS 6 iPad 3 wi-fi "connection fix" for netgear router
    http://www.youtube.com/watch?v=XsWS4ha-dn0
    Apple's iOS 6 Wi-Fi problems
    http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
    ~~~~~~~~~~~~~~~~~~~~~~~
    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    WiFi Connecting/Troubleshooting
    http://www.apple.com/support/ipad/wifi/
    How to Fix: My iPad Won't Connect to WiFi
    http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
    iOS: Connecting to the Internet
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    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
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    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
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    ~~~~~~~~~~~~~~~
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    ~~~~~~~~~~~~~~~~
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  • Xbox One and xbox 360 on the same Home Hub 4

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    WildWeasel109 wrote:
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  • Can someone please tell me why when I order an Itunes app. , do I always get charged twice for the same thing.  It has happened on two different occasions.  Does it have anything to do with having 2 different ipods linked to the same account?

    Can someone please tell me why when  i order an app on my sons ipod, do I get charged twice for it?   When I tried do report a problem with the charge, it said that I can not get a refund on that item.   This is the second time this has happened to me.   Does it have anything to do with having more then one ipod linked to the same account?   Thanks for any help you can give me!!!

    It has nothing to do with have more than one device using that account.
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    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    If you really got charged twice for purchases the same app twice with the same account contact iTunes again by:
    Apple - Support - iTunes - Contact Us
    Make sure that they are really the same app first.

  • How to use Home Hub 3 as a 2nd router(access point...

    Hi guys hope you can help; I am trying to add my Home Hub 3 as a 2nd router (ie an access point) to my home network and struggling.
    What am I trying to achieve.
    I have a fully functioning home network which is working great but the wireless range does not extend to the room above my garage, some distance away from the main house. I currently service it with an Ethernet link from my E4200 router, via the mains wiring, to link to a PS3 there. But I want to extend this to have a wireless network in the remote room so I can link multiple devices - rather than spend more money, deploying a 2nd router which I already have  is preferable.
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    I have a Linksys E4200 router (nice piece of kit) attached to my ADSL line via a Belkin N1 wireless modem-router set to  “modem only” mode (I was using a DSL modem until yesterday but that went AWOL and digging out the Belkin router I saw that it had a modem only function – and it/they worked first time )
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    Linked an Ethernet cable between one of the Ethernet ports on the E4200 to a mains plug.
    Linked an Ethernet cable from a mains plug to one of the Ethernet ports on the HH3 router.
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    I then tried to access a website, and failed, but on this occasion rather than nothing happening, the Home Hub website came up  again displaying the error message page.
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    Any help greatly appreciated.
    The IP settings on the E4200 are
    IP  192.168.1.1
    Range  192.168.1.100  to 192.168.1.149
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