Having a carriage jam with your Officejet 8600?

Gettting a carriage jam message and cannot get rid of it?
Sometimes the carraige gets locked because of a paper jam. You can unplug it, and move the carriage to the center. Look the right of it (the area where it came from), check for any paper. Alot of times paper is crumpled up, and stuck in that area, and the carriage cannot lock in, beacuse it blocked.
Here is a link that will assist with the carriage jam also.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02919171&tmp_task=solveCategory&cc=us&dlc=en&la...
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Hope this helps.
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Osx 10.9.4 is not compadible with my officejet 8600

Osx 10.9.4 is not compadible with my officejet 8600? It will print but no scaning is avalible. I downloaded most recent driver that I can find for 10.9 still no scaner can be found?

Hello lbourcy,
Welcome to the HP Forums.
I see that you are having an issue with scanning.
I have a few steps that we can run through to troubleshoot this issue.
First off, please make sure that you have the printer power cable connected directly to a wall outlet and not a power bar/strip. Here is a document that uses a LaserJet printer as an example but it is meant for HP products in general. Please click on the following link that explains the Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector.
If you are connecting the printer to the computer with a USB cable, please remove the cable from the computer and the printer and leave it off.
Uninstall any Printer software and drivers that you have installed and once it is removed, please reboot the computer.
When the computer is back up, please click on the following link for the HP Officejet Pro 8600 series Full Feature Software and Driver- OS X 10.9 Mavericks.
Run the download when it is completed and follow the instructions. Please do NOT connect the usb cable until the installation prompts you to do so.
If you have any other questions, please feel free to write me back.
Cheers,
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W a t e r b o y 71
I work on behalf of HP

How to jam with your iPhone?

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Carriage Jam with Officejet pro 8500a Plus

i have the hp officejet pro 8500a plus all in one printer. i have a carriage jam that i cannot clear up although I have cleared the paper jam. I have watched a YOU TUBE video and followed all the steps and yet I still have the same error

Hello,
Sorry to hear you're having problems with this one, I've attached a link below to a long but very thorough document that walks through some very specific steps to resolve. Good Luck!
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01618274&tmp_task=solveCategory&cc=us&dlc=en&ju...
(Although I am employed by HP, I am speaking for myself and not for HP)
Say "Thanks" by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"
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Cannot clear carriage jam on a officejet 6480

I've tried all the steps on the hp video to clear a carriage jam but none worked. The carriage is stuck on the right sude and will not move .

ramzee, JeffSR13
This article should help get you back up and running. If not the printer may require servicing. Give the steps a shot and let me know the results:
http://goo.gl/tQFrN
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

Anyone having issues emailing pics with your 3G iPad?

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Is Maverick update compatible with HP OfficeJet 8600 Pro?

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How do I get my Officejet 8600 to scan to my new computer using windows 8

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Hi @thostetter,
Welcome to the HP Forum. 
I understand you are having an issue scanning from your officejet 8600 to your new windows 8.1 computer. I would like to help you with this.
On your windows 8.1 computer, goto your desk top.
Here you should see an icon that looks like your printer named HP Officejet Pro 8600.
Click this icon.
It will open the printer assistant.
Here you should see an option to Manage Scan to Computer.
Select this option and enable scan to computer.
If this does not work or I have misunderstood the issue, please let me know.
Also, how is your printer communicating with the computer? wireless, LAN, or USB?
Hope this helped
Aardvark1
I work on behalf of HP
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Officejet 8600 is there an easy way to print in color occasionally?

I have an HP Officejet 8600 connected by cable to an un-networked desktop running Windows 7 Pro. I have the default set to "Print in Gray Scale" with "Black Ink Only". I would like an easy way to occasionally print in color without the multi-step hassle of going through advanced options that also change the default parameters each time. Is there a way to install a second driver for the same printer? That way I could name one "HP 8600 Black Ink" and one "HP 8600 Color" with different default settings. That would be a much easier way to occasionally print in color. My previous HP printer had the capability to select custom "Presets" from a drop-down menu, but that seems to be missing from the 8600 software.

Hello there @SKman , Welcome to the Forums! I hope you enjoy your experience
I understand you are looking for an easier way to occasionally print in color with your Officejet 8600. I would like to share my suggestions that may help you with your concern.
First of all, you can have two drivers installed on your computer, one USB and one wireless, and have the driver settings different (wireless driver to print black only and the USB driver to print in color).
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I hope my post was helpful!
Thanks for posting in the community and have a fantastic Monday!
R a i n b o w 7000I work on behalf of HP
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“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Clean printheads officejet 8600

Today I had a paper jam in my HP Officejet Pro 8600 Premuin all-in-one printer. After I cleared the jam all pages print with a vertical row of smudges down the page. I ran the usual diagnostics and printed test pages but nothing cleared up the problem. I cannot find how to clean the printheads, which I suspect is the problem. Help?

Hello @ultragrampa,
Welcome to HP Forums!
I understand you're receiving a vertical row of smudge down the page and you would like to clean the printheads. I will do my best to assist you! I would recommend follow this entire HP document on Fixing Ink Streaks, Faded Prints, and Other Common Print Quality Problems.
This document provides steps to clean the printhead using your Officejet 8600 Premium. Please let me know if you have any further questions. Have a great day!
I worked on behalf of HP.

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Thanks
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Hi Craig, aka @whitty2525 , Welcome to the HP Forums
I noticed your post about the troubles you're having with installing your Officejet 8600 on your new laptop running Windows 8.1.
I'll do my best to help!
I would like for you to perform a Clean Boot, restart your PC and then run the installation again, here:
HP Officejet Pro Full Feature Software and Driver
Hopefully the installation will complete successfully with all of the start up programs disabled. Sometimes there is an application running that can block the install. Turn on the start up programs after the printer installs.
Let me know what happens and if you do run into complications, save a screen shot and post it here, or write me back with the details.
Good luck!
R a i n b o w 7000I work on behalf of HP
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“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

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This question was solved.
View Solution.

Hey MrBig2000,
I see you are having a print quality issue with your Officejet Pro 8600 Plus. The first thing I would check is if the issue is only when printing from a computer or also with the self test printouts. Try printing the Print Quality Diagnostic Report from the front panel of the printer.
Follow these steps to print a test page.
Load plain white paper into the input tray.
On the printer control panel, touch the Right Arrow ( ) to display additional options.
Touch Setup ( ), touch the Down Arrow ( ), and then touch Reports .
Touch Print Quality Report . The Print Quality Diagnostics Report prints.
Example of a Print Quality Diagnostics Report
How does this report look? Do you see a magenta streak like you are describing?
Also, try taking a look at the steps in the document on print quality issues for this printer.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02866222&tmp_task=solveCategory&cc=us&dlc=en&la...
Let me know how it goes,
Jason
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I am not an HP employee.

Scan to computer as PDF for HP OfficeJet 8600 Pro plus e results in a single pdf doc.

Hello. I have previously scanned docs to my computer running Windows 7 Ultimate using this printer with no problem. However, I think I did them as "everyday" format. Today I had 5 documents to scan to computer so I could have elec copies and also could attach them to emails. When I was done with one doc the screen asked if I had another to scan. I clicked "yes" rather than done. To my dismay all the docs came out fine as PDF on my computer, but they were all connected as a single doc.??? How do I do multiple can to computer as PDF so they result in separate docs?
Thanks

Hello @mjomega,
Welcome to the HP Forums!
I understand your Officejet 8600 is scanning single documents, instead of multiple documents. I will do my best to assist you! When scanning multiple pages, it's a lot easier to perform this option from your computer using the HP software.
I am going to provide a HP document on How to Scan: Windows 7. Click on "How to scan multiple pages into a single file". This will allow you to scan from the Printer Assistant.
Please post your results, as I will be looking forward to hearing from you. Have a great night!
I worked on behalf of HP.

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Hello there! Welcome to the forums @that4u2c ,
I read your post about your Fax functions not working properly from your Officejet 8600 model. My suggestion would be to try out the troubleshooting steps for this type of issue from the guide below.
Cannot Send or Receive Faxes
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you, such as a replacement or trade in. If you are calling within North America, the number is 1-800-474-6836 and if you are calling outside of the US/Canada region,: click here.
Best wishes,
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

HP PSC 2355 all-in-one Carriage Jam - No paper jam found

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Followed all steps suggested - no solution
Self Test Info: Device 35, 4
Vertical Cartridge to Cartridge Setting: 12
Horizontal Cartridge-to-Cartridge Setting: 0
Black Bidirectional Printing Alignment Setting: 9, 10, -9
Color Bidirectional Printing Alignment Setting: -2 -2, -15: 5, 6, -15
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Hi there,
Double check the content in this article. If you have been through all these steps the product may need to be serviced. If not give the steps a shot and let us know if it helps.
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

Having a carriage jam with your Officejet 8600?

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