Having a Huge problem w/my Creative Zen Mi

Whenever i turn it on it doesn't go to my music or anything it goes straight to the creative picture. And then i take out?the battery to see if that would help and maybe go to the music but?it still goes to the creative picture. i have tried to reboot..that doesn't work. And then i tried to format and it'slike froze the screen. And then same w/clean up.ii believe the way that this?all happened was i wasn't listening to?music on it and?but it'swas on. And it'stried to shut?down and then like it shut?down but the screen i was on was still up but it was frozen. So i tried to turn it off but?that didn't work?so i took out the batteryi?hope someone can help me!! thank you?

Mine has the exact same problem! I have to drain the battery in order to access recovery/format mode and even when I try to use either, it freezes up. When it has a charge, it sticks to the screen that just says "Creative".
I haven't tried using it in a very long time, and had it packed away (it was doing this before packing it away), so all my software disappeared and cables. So tonight I decided to see if I could get it running, but it pooped out. I'm planning on finding a new USB cable and downloading the program and seeing if I can format it from the computer. I suggest you try the same.

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