Having a problem connecting to the internet, getting a prompt saying another computer is using my IP

I keep getting a prompt that says a computer is using my IP and I can;t get on line using my wireless router. I've gone to the DHCP to try to add other computers but that does not seem to work.

Hey there!
It sounds like you are having trouble updating iTunes, even though you are connected to the internet. I would start with the troubleshooting in the following article to help resolve any software conflicts, or security software issues:
Resolve issues between iTunes and security software
http://support.apple.com/kb/ts3125
If this does not resolve the issue, I would next remove the iTunes software (this will not compromise your iTunes library):
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/ht1923
Or
Removing and Reinstalling iTunes and other software components for Windows XP
http://support.apple.com/kb/ht1925
Then download iTunes with this link and install it:
http://www.apple.com/itunes/download/
Thank you for using Apple Support Communities.
Cheers,
Sterling

Similar Messages

When I try to open editor I get an error message that I am not connected to the internet (which I am) or my computer clock is set incorrectly (which it is not).

When I try to open editor I get an error message that I am not connected to the internet (which I am) or my computer clock is set incorrectly (which it is not).

This is normally to do with activation. You need to contact Adobe directly using the link below. Use the dropdown menu for boxes (1) & (2) to scroll down the list and choose:
1. Adobe Photoshop Elements
2. Serial number issues or activating my product
3. Click on the blue button: Still need help? Contact us – then click the button marked “chat now”
It’s usually possible to start a live chat, if an Adobe agent is free, and often to get the problem fixed right away. Ensure you have your serial number.
Click here to get help now Contact Customer Care

My iPhone 4S will not connect to the internet properly. It says that it is connected, the App Store won't load apps and I can't get on my face book app. I have tried wifi and my cellular data, neither work. What are some ways to fix this?

My iPhone will
not connect to the internet properly. It says that it is connected, the App Store won't load apps and I can't get on my face book app. I have tried wifi and my cellular data, neither work. What are some ways to fix this?

Try resetting your network settings.
Settings>Genenal>Reset>Reset Network Settings.

I'm having trouble staying connected to the internet

I'm having trouble "staying" connected to the internet.

hmmmmmmm..........
How are you connected to "the internet?" There are many ways & you provided none.
If wireless, are you using one of Apple's routers, or a 3rd part one? If the latter post in their forums or contact their tech support department.
Last but not least:
Please detail all you have done to resolve your issue. Need this information so that the users can avoid the "been there, done that" scenario type responses. This is to avoid repeating the troubleshooting you may have already tried. Thank you.

There was a problem connecting to the internet. it show me it connecting

there was a problem connecting to the internet, please try againprint show me it connection

Hello @vernell1,
Welcome to the HP forums.
I understand that your Photosmart Premium is not able to connect to the internet.
I would like to help.
Sometimes simply turning the printer off then back on will clear the problem.
Chances are you have already done this.
I would try setting a manual DNS.
The following post by happytohelp01 has instructions to set the manual DNS.
It describes a Photosmart 7510 but the steps should be very similar.
Efax 7510 still won't work after turning off/on ePrint several times
If you encounter any problems along the way, please let me know.
Aardvark1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!

We are on holiday in Mexico. Our iPad has no problem connecting to the Internet through a subscription WiFi network. But, both of our laptops can not with the same password. What can we try?

We are on holiday in Mexico. Our iPad2 has no problem connecting to the Internet through our hotel's subscription WiFi network. But, both of our macbookpros can not with the same password. What can we try?
We can join the network, but can not access the Internet. The password is correct. We have tried network assistant and diagnostics, restarting the laptops, re-joining the network. Our iPhone 4s also works all the time.
Same location. Signal strength is good.

Since I couldn't figure out a way to edit our original post, here's another potential clue.
Our laptops, when in System Preferences>Network, say "WiFi has the self-assigned IP address of XXXXXXXXX and will not be able to connect to the Internet".
Strangely, my six year old MBP running OS 10.6.8 accessed the Internet straight away, just by opening Safari to my home page. My wife's six month old MBP running OS 10.7.2 could not.

My new laptop says another computer is using my ip address. How do I stop this? I was trying to get all of my stuff off my parents desktop IMAC and think I screwed something up with the wifi because now my laptop won't connect to wifi

I bought my own laptop (Macbook Pro) and set it up and am using wifi that my parents use on their computer. Everything was working great until I wanted to put my itunes from the desktop to my laptop. I used my Mom's sign on of her apple id and since then when I log on to my laptop it says another computer is using my ip address...what do I do? Thanks!

Hey there Toni D.,
I suggest the troubleshooting outlined in this article here:
Wi-Fi: How to troubleshoot Wi-Fi connectivity
http://support.apple.com/kb/HT4628?viewlocale=en_US
Does the symptom occur with more than one Wi-Fi device?
Wi-Fi issues may be related to the network in question or they may be related to the Wi-Fi computer joining that network. Usually, if other computers or devices (such as the Apple TV or iPhone) are able to get on the Internet without issues, then your Wi-Fi router is probably fine.
If you only have one Wi-Fi device, proceed with this article.
Make sure your software is up-to-date.
Install all software updates available for your Mac.
If you use a third-party Wi-Fi router, check with the manufacturer to confirm that it has the latest firmware installed. If an update is available, follow the manufacturer's instructions for updating the firmware.
To determine if your Apple Wi-Fi base station firmware is up-to-date, see Updating your software.
Check your connections.
Some networking issues may be caused by loose or disconnected cables. Verify that all Ethernet and power cables connected between your modem and your Wi-Fi router are correct. Checking that devices such as your router and modem are on, disconnecting and carefully reconnecting Ethernet cables, and/or replacing damaged Ethernet cables may resolve the issue without any further troubleshooting.
Verify that you are using the recommended settings for your device.See Recommended settings for Wi-Fi routers and access points.
Restart your network devices.Powering your modem or router off for a few seconds and then on again may resolve network issues without any additional troubleshooting. If you have phone service through your ISP, power cycling your modem may interrupt that service. You may need to contact your ISP in order to restore your phone service if your modem is reset or powered off. Ensure that you have alternative means to contact your ISP (such as a cell phone) to avoid unnecessary delays in restoring your Internet or phone service
And if this does not get the network connection going again I would use the troubleshooting from down the bottom in the section labeled Symptom: My Mac does not connect to the Internet.
Take care,
Sterling

Why is Adobe website refusing to validate my Adobe Acrobat package ? The error messages says: "Your computer seems to be offline. An Internet connection is required . Please connect to the internet and try again". My computer is already online. it says

Why is Adobe website refusing to validate my Adobe Acrobat package ? The error messages says: "Your computer seems to be offline. An Internet connection is required . Please connect to the internet and try again". My computer is already online. it says this each time I try to validate my package.

Hi justuser,
Please try the steps mentioned in the 'Troubleshoot connectivity issues' section of the KB: Sign in, activation, or connection errors | CS5.5 and later
Regards,
Rave

My phone won't connect to the internet even though it says I have 3G. As soon as I get home it connects to the WIFI and I get a flood of emails etc come through. Can anyone explain what the problem might be?

Whilst I'm at work I can't seem to connect to the internet, despite the home screen telling me I have a 3G connection. I can't get anything to refresh at all, until I go home and my phone auto connects to the WIFI and then I get all my emails and app notifications come through in a flood.
All other aspects of my phone working fine.
Can anyone help?
Thanks

Check to see if you have cellular data enabled for mail.
Go to Settings > Cellular and check the apps under "USE CELLULAR DATA FOR:"

I cannot connect to the internet. I think I have my settings all out of whack now and need to get them back to the way they were when it was working. (I know my wireless router is working because my Dell has no problem connecting to the internet.)

I cannot connect to the internet on my iMac through my wireless router. I think I screwed up the settings and need to reset them. I know the router is working because I can access the internet on my Dell laptop which is located right next to my Mac.

On your iMac try the following, in order, until (hopefully) resolved:
1a. Delete Preferred Network(s)
System Preferences > Network > Wi-Fi > Advanced > Wi-Fi tab
Under "Preferred Networks," delete the network(s) you regularly use from the list.
1b. Delete AirPort Keychain Entries
Launch the "Keychain Access" application located in Applications/Utilties.
In the windows on the left side: Select login for Keychains and "All Items" for Category.
Click on the "Kind" filter at the top, and look for any "AirPort network password" entries...and delete them.
1c. Add Preferred Network(s)
System Preferences > Network > Wi-Fi > Advanced > Wi-Fi tab
Add the preferred network(s) using the "+" button.
Restart or log out then back in.
2. Move System Configuration Files
(Note: You will have to reestablish your network connections settings.)
Go to /Library/Preferences
Move the SystemConfiguration folder to the desktop.
Restart your Mac. (Note: OS X will rebuild the files that are now sitting on your desktop. If this doesn't resolve the issue, you can move the folder back to it's original location.)

Problems connecting to the internet after Upgrade from windows 8.1 pro

Cant connect to the internet after upgrading to windows 8.1 pro, what can i do to rectify this problem?
Thanks

Hi,
You can also try to install the older version in compatible mode:
Windows 8.1 Wifi showing "limited" or "No Internet Access"
Solution: revert your network adapter driver back to an older version
http://blogs.technet.com/b/dennis_schnell/archive/2013/08/31/windows-8-1-wifi-showing-quot-limitied-quot-or-quot-no-internet-access-quot.aspx
In addition, disable power management on your network driver:
Open Network and Sharing Center.
Click the Change adapter settings link in the upper left of the navigation pane.
Right click the network connection you want to enable/disable power management support on and click Properties .
Click Configure .
On the Power Management tab, clear the Allow the computer to turn off this device to save power check box.
If the issue still persists, please upload the event log for our research:
Kate Li
TechNet Community Support

I have no problem connecting to the Internet but I cannot send or receive email on my iPod

I can connect to the Internet on my iPod and do all it is supposed to do but cannot send or receive email. This only happened 2 days ago. What might be the problem?

Could be the Apple servers. Try later.

Problems Connecting to the Internet

Please bear with me I am new to Cisco Routers.
Back Ground:
Small company that has 2 public IP addesses. The company has 2 buiildings across the street from each other and no way to directly connect them together. Currently the company has 2 NetGear Prosafe FVS336G routers to create a VPN between the two buildings. I am trying to replace the NetGear equipment with 2 Cisco 1921 routers with an EHWIC-1GE-SFP-CU card in each. The ISP has fiber running to each buiilding with a media converter that changes the fiber to copper. No matter what I do I have not been able to get the routers onto the internet. I can ping through the LAn port to the WAN port but not to the next hop to the gateway. Here is the configurations:
Building configuration...
Current configuration : 5824 bytes
! Last configuration change at 21:13:26 Chicago Wed Jan 29 2014 by *********
! NVRAM config last updated at 20:57:39 Chicago Wed Jan 29 2014
! NVRAM config last updated at 20:57:39 Chicago Wed Jan 29 2014
version 15.2
service timestamps debug datetime msec
service timestamps log datetime msec
service password-encryption
hostname *****-****
boot-start-marker
boot-end-marker
logging buffered 51200 warnings
enable secret 4 lb2avLaY6/A.CvVUiNp7qgCloPnmzIN8yPVCg.TeFDY
enable password 7 050F00083645420D150C1117
no aaa new-model
clock timezone Chicago -6 0
clock summer-time Chicago date Apr 6 2003 2:00 Oct 26 2003 2:00
ip cef
! ip dhcp excluded-address 10.10.10.1
ip dhcp excluded-address 192.168.2.1 192.168.2.99
ip dhcp pool ccp-pool
import all
network 10.10.10.0 255.255.255.248
default-router 10.10.10.1
lease 0 2
ip dhcp pool DFG_Mill_Client
import all
network 192.168.2.0 255.255.255.0
domain-name dfg.local
dns-server 192.168.1.10 216.183.32.6
default-router 192.168.2.1
lease infinite
no ip domain lookup
ip domain name dfg.local
ip name-server 216.183.32.6
ip name-server 192.168.1.10
no ipv6 cef
multilink bundle-name authenticated
crypto pki trustpoint TP-self-signed-1634222303
enrollment selfsigned
subject-name cn=IOS-Self-Signed-Certificate-1634222303
revocation-check none
rsakeypair TP-self-signed-1634222303
crypto pki certificate chain TP-self-signed-1634222303
certificate self-signed 01
3082022B 30820194 A0030201 02020101 300D0609 2A864886 F70D0101 05050030   31312F30 2D060355 04031326 494F532D 53656C66 2D536967 6E65642D 43657274   69666963 6174652D 31363334 32323233 3033301E 170D3134 30313239 30303436   32335A17 0D323030 31303130 30303030 305A3031 312F302D 06035504 03132649   4F532D53 656C662D 5369676E 65642D43 65727469 66696361 74652D31 36333432   32323330 3330819F 300D0609 2A864886 F70D0101 01050003 818D0030 81890281   8100BFD3 62B95BA0 D520AF0E 70682CCD A5A30E80 D448BD39 F9572CFB 6A26726D   2ED4886B 458C2493 61AFD3E8 DB936A04 7F7353DF CE4C487E 429F94CC 76C25902   6C612074 E3A5E839 05AD69B3 CFA3F489 40A29D61 ACD691A4 20AF5431 C821D40E   EB3A06C9 0F1F2CF7 DDAB7B81 7A68CD5D 7152ACE3 6966BD4A BDBC82FA B43331EC   8D7F0203 010001A3 53305130 0F060355 1D130101 FF040530 030101FF 301F0603   551D2304 18301680 14EC992F 83142501 B241B886 C71E627F 81F515A8 5F301D06   03551D0E 04160414 EC992F83 142501B2 41B886C7 1E627F81 F515A85F 300D0609   2A864886 F70D0101 05050003 8181004E 3FAFF3A2 76EE56BE 7BE3C8D3 D34A14CA   A2ED06F0 9E835890 8F1A2C40 7D021A5D 64BEF43E CB31F046 68E2893F 0593D339   B9FC214B B1111533 9F89C0E9 B03C8B5C C4772BAE A7E5E0DD 44F2B3B5 4E2D2879   B45A81C0 1D87D85C EC4B2721 9A1E69C6 DBB24540 5C34E4DB 3141EF61 CF938F5E   DC6EE9BE 85D49E77 311E20E3 93F90B
quit
license udi pid CISCO1921/K9 sn FTX173885T5
username ************ privilege 15 secret 4
IRZa0mv.Uv04Aq6uuzX9gZyWOX871btpQ5PlDA56WeE
redundancy
crypto isakmp policy 10
authentication pre-share
crypto isakmp key ********** address 72.26.36.30
crypto ipsec transform-set vpnset esp-aes esp-sha-hmac
mode tunnel
crypto map vpnset 10 ipsec-isakmp
set peer 72.26.36.30
set transform-set vpnset
match address 100
interface Embedded-Service-Engine0/0
no ip address
shutdown
interface GigabitEthernet0/0
description DFG_Mill_Config
ip address 10.10.10.1 255.255.255.248
duplex auto
speed auto
interface GigabitEthernet0/1
description DFG_Mill_LAN
ip address 192.168.2.1 255.255.255.0
ip nat inside
ip virtual-reassembly in
duplex auto
speed auto
interface GigabitEthernet0/0/0
description DFG_Mill_WAN
ip address 72.26.36.28 255.255.255.192
ip nat outside
ip virtual-reassembly in
duplex auto
speed auto
crypto map vpnset
router rip
version 2
passive-interface GigabitEthernet0/0/0
network 10.0.0.0
network 72.0.0.0
network 192.168.2.0
neighbor 72.26.36.1
ip forward-protocol nd
ip http server
ip http access-class 23
ip http authentication local
ip http secure-server
ip http timeout-policy idle 60 life 86400 requests 10000
ip nat inside source list 100 interface GigabitEthernet0/0/0 overload
ip nat inside source static tcp 192.168.2.51 1025 72.26.36.28 80 extendable
ip nat outside source static tcp 72.26.36.28 8081 192.168.2.51 80 extendable
ip route 0.0.0.0 0.0.0.0 72.26.36.1
access-list 23 permit 10.10.10.0 0.0.0.7
access-list 100 permit ip any any
access-list 100 permit ip 192.168.2.0 0.0.0.255 192.168.1.0 0.0.0.255
control-plane
banner login ^CWARNING!!! This system is solely for the use of authorized users of DFG Wildlife Supply for official purposes. You have no expectation of privacy in its use and to ensure that the system is functioning properly; individuals using this computer system are subject to having all of their activities monitored and recorded by system personnel. Use of this system evidences an express consent to such monitoring and agreement that if such monitoring reveals evidence of possible abuse or criminal activity, system personnel may provide the results of such monitoring to appropriate officials.#^C
line con 0
password 7 110D1F02001B070808232D21
logging synchronous
login
line aux 0
line 2
no activation-character
no exec
transport preferred none
transport output pad telnet rlogin lapb-ta mop udptn v120 ssh
stopbits 1
line vty 0 4
access-class 23 in
privilege level 15
password 7 070B274B590015011B1B0D09
login
transport input telnet ssh
line vty 5 15
access-class 23 in
privilege level 15
login local
transport input telnet ssh
scheduler allocate 20000 1000
ntp update-calendar
ntp server 96.226.242.9 prefer source GigabitEthernet0/0/0
ntp server 216.171.120.36 prefer source GigabitEthernet0/0/0
ntp server 64.113.32.5 prefer source GigabitEthernet0/0/0
end

HI Scott,
If I were you, I would remove the WAN connection cable from the router and connect to a laptop and assign the WAN ip address on to the laptop and verify if the internet is working fine from laptop using public ip address. If this is not working then you will have to work with you ISP on the same.
If this is working i would connect back the cable to router WAN port again and check "show ip nat translations" on the router to verify if the NAT is working fine when you try browsing.
Hope that helps.
Regards
Najaf
Please rate when applicable or helpful !!!

Having issues staying connected to the internet!!

when i get to work i log onto our wireless network, go to safari and accept the terms and conditions, look around on the internet and do a few things, then if i lock my ipad to do something else at work when i unlock it the internet connection is lost until i shut off my ipad completely and start it again...im not sure if this is an ipad issue or if its a networking issue...but any help would be appreciated!

when i get to work i log onto our wireless network, go to safari and accept the terms and conditions, look around on the internet and do a few things, then if i lock my ipad to do something else at work when i unlock it the internet connection is lost until i shut off my ipad completely and start it again...im not sure if this is an ipad issue or if its a networking issue...but any help would be appreciated!

HT5569 Yesterday, my ability to receive gmail, facebook, safari,etc.ceased on my ipad2. The wifi shows it is connected and the cisco router works ok with another computer connection. Can anyone tell me what I need to do with ipad in order to get it worki

Yesterday, my ability to receive gmail,facebook,safari,etc. ceased to perform The wifi connections shows that it is connected but I cannot get through the internet . I use a Cisco router and it is working fine with another computer and also a printer. I contacted the internet provider and they show the ipad at the router but not out through the internet. Also, yesterday my wife eliminated some programs(games,etc) from the ipad. Anway, I am thinking I am missing some setting that is not turned on as everything seems to be working fine.
Any suggestions?

Settings > General > Reset > Reset Network Settings

Having a problem connecting to the internet, getting a prompt saying another computer is using my IP

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