Having a problem in iBooks. When I highlight a section I would like to copy the highlighted parts sometimes to post in my notes. Can't seem to get it to work. Any ideas?

Just noticed the same problem. I was able to do it before updating. Hope there's a simple answer. That is a big reason why I got the iPad and iBooks.

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I installed Aperture from the App Store, it was working ok, then suf=ddenly it wont load, I get the "Aperture encountered problem" message, have updated all OSX and Aperture but I still cant get it to work, any ideas ?

I installed Aperture from the App Store, it was working ok, then suf=ddenly it wont load, I get the "Aperture encountered problem" message, have updated all OSX and Aperture but I still cant get it to work, any ideas ?

I installed Aperture from the App Store, it was working ok, then suf=ddenly it wont load, I get the "Aperture encountered problem" message, have updated all OSX and Aperture but I still cant get it to work, any ideas ?

I'm opening up my Mac and it is going straight to Word for Mac and randomly opening multiple pages automatically. I am unable to control it. I think there is a problem. I'm desperate to get into my work - any ideas?

I'm opening up my Mac and it is going straight to Word for Mac and randomly opening multiple pages automatically. I am unable to control it. I think there is a problem. I'm desperate to get into my work - any ideas?

If you close all the windows and quit word, next time you restart, DO NOT check "Reopen windows on login".
Also, check your login items for your user account.

The keyboard on my ipad has disappeared and I can't seem to get it back.Any ideas how to get my keyboard back?

the keyboard on my ipad has disappeared and I can't seem to get it back.Any ideas how to get my keyboard back?

Standard troubleshooting steps in order are as follows - checking after each one to see if the problem is resolved:
Power your iPad off and on.
A reset, which is done by pressing and holding the home button and the sleep/wake or on/off button simultaneously until you see the Apple logo and then release.
Restore your iPad with iTunes from your iPad's backup.
Restore your iPad with iTunes as a new iPad or not from your iPad's backup.

I get an error stating I need to accept the Adobe Acrobat TOS but there I do not see a place to complete this task. Any ideas how to solve?

Everytime I click a .pdf file on a webpage, I get an error stating I need to accept the Adobe Acrobat TOS but there I do not see a place to complete this task. Any ideas how to solve?

Open Adobe Reader, then accept the EULA.

I would like to change my POP mail account to an IMAP account but Maverick is making it difficult. Anyone have any ideas?

I would like to change my POP mail account to an IMAP account but Maverick is making it difficult. Anyone have any ideas?

I have tried to create a new account but the latest version of Mac Mail attempts to help you. Since I already have a POP account with my carrier, each time I try to create a new account mail assumes I want a new POP account and creates that type of account. It does not give me the opportunity to input the options I want.

I am an MBA student , doing a research project on e-learning authoring tools, would like to find out no. of licences sold/active to date for adobe captivate. how many get sold every year. any pointers/help is appreciated. cheers.

I am an MBA student , doing a research project on e-learning authoring tools, would like to find out no. of licences sold/active to date for adobe captivate. how many get sold every year. any pointers/help is appreciated. cheers.

I doubt you'll get an answer in a user forum, sorry. This forum is meant for users to help other users when they have problems that have to be solved. You should contact Adobe itself.

I just purchased a Brother MFC-9340CDW all in one printer. It shows up on a list of compatable airprint devices but I can't seem to get it to work. Any suggestions?

I just purchased a Brother MFC-9340CDW all in one printer. It shows up on a list of compatable airprint devices but I can't seem to get it to work. Any suggestions?

Hi,
It won't work with airplay, here is how I got it to work with OSX 10.9.4 fully patched;
you will need to use the serial cable to start the process:
In-brief Version:
0) Go grab the firmware update tool, the driver, and the scanner software
1) Turn off the firewall and antivirus (if you use it ??)
2) Update the firmware using the serial line
3) Reserve a static IP outside the DHCP range (using the MAC address of the printer) on your WAP server
4) Configure the printer to use a static IP through the front panel
5) Configure the printer WIFI with your SSID and net key through the front panel
6) Install the CUPS driver on your computer through the printer settings by specifying the static IP
7) Install the Scanner driver then go into the Control Center and add you computer and printer configuration
I generally use this kind of set up so that the printer comes back at the same place after a power failure in
the event that it has a crappy driver.
For those of you who need a little more help:
0) Turn off anti-virus and firewall software (it did seem to matter)
1) Go to the Brother Center and download 1) The firmware update tool, 2) the driver, 3) the scanner software
2) Go to the front panel on the printer: tools -> all settings -> network -> tcp/ip -> WLAN ; find the MAC address and write it down
3) Plug the printer in using the serial cable, it will auto detect and you will be able to talk to it.
4) Install the firmware update tool by double clicking on the dmg you downloaded
5) Update the firmware and the subfirmware (NOTE: this is a bit finicky -- you may have to unplug and replug it in a couple of times before it starts to talk with the device, after it starts the update process it frequently gives up in the middle, DO NOT unplug the device at this point, just select "retry" from the dialog and it will continue -- it will take about 15 mins or so.
6) Once the firmware is installed, go to your WAP server and look at the DHCP IP range; typically something like 10.0.1.2 to 10.0.1.200
7) If there is a capability to reserve an IP on your WAP server pick an IP outside the range in 6 (e.g. 10.0.1.201) and use the MAC address (from step 2) for the reservation... its fine if you don't reserve it -- this is an extra precaution -- just make sure you pick an IP outside the DHCP range
8) Go to the front panel on the printer: tools -> all settings -> network -> tcp/ip -> WLAN ; then set the IP address:
     boot method: static
     IP address: the address you chose in 7)
     mask: 255.255.255.0
     gateway: the IP of your router -- typically 10.0.1.1
8) Go to the front panel on the printer: tools -> wireless -> setup wizard -> let it find your network, select it, and enter your key.
9) Reboot the printer and check it connects to your wireless network
10) Go to the front panel on the printer, tools -> all settings -> print reports -> network configuration ; print the report and check the IP and MAC
are what you think they should be.
11) Go to your computer, bring up a terminal (applications->utilities->terminal)
12) Ping your printer to make sure its up and accessible -- type: "ping 10.0.1.201" (or whatever IP you used in step 7) and check you get a response -- not a timeout -- if it works disconnect the serial line and delete the (serial line) printer from the list of printers -- you won't need it anymore -- if not you screwed up somewhere along the line
13) Now the printer is on the wireless network, install the driver by double clicking the dmg. Then go to system preferences->printers & scanners
     click +
     in the add menu click IP
     enter your IP (from step 7)
     make sure the Protocol is IPP
     Name the printer and set its location
     Go to Use field, in the pull down menu select "Select Software"
     Go through the list and find the Brother MFC-9340CDW CUPS driver -- if its not there you screwed up installing it so go do it again.
14) Go back to the printer page -- select the printer, select Open Print Queue, then select Settings -- check the Driver Version is 4.1.0 -- if
it says 2 you are using the airplay version which seems to be buggered -- so you need to try again.
15) Go open a word document and print it -- smile you are nearly there
16) Install the scanner software by double clicking the dmg
17) Open the Control Center, under the Model: select Other
     Click +
     Select your printer
     Enter your computer name in the display name and click ok
18) Go into adobe Acrobat File->Create->PDF from Scanner (or whatever software you are scanning with)
19) Select "Brother TWAIN" from the scanner list -- if its not there you screwed up the scanner software installation -- go do it again
20) Put a document in the top of the printer and press scan -- wammo !
21) Turn back on your firewall (and antivirus if you have it -- why I can't imagine but what the ****)
22) Go ping the printer and make sure its still reachable (see step 12) -- if not you need to figure out what your antivirus is screwing up because the firewall is no problem
23) try printing and scanning again...
24) rejoice... your done.

HT204291 I can't seem to get AirPlay to work on my iPads, works fine on my iPhones on the same network, any suggestions?

I can't seem to get AirPlay to work on my iPad's, it works fine on my iPhone 5's on the same network, any suggestions?

http://whirlpool.net.au/wiki/three_email
Have you tried contacting your ISP for support? Can you confirm that the email is suppose to be over Port 110 and not 143, or 995/993?

HT203175 Reloaded Itunes on an XP machine. Reloaded because Itunes would not open. Now when I play a movie that is in my library, The movie plays for aprx. 60 seconds and then reverts back to my Itunes library. Any ideas on a cure?

Reloaded Itunes on an XP machine. Reloaded because Itunes would not open. Now when I play a movie that is in my library, the movie plays for aprx. 60 seconds and then reverts back to my Itunes library. Does it with all movies in the library, Most where downloaded from Itunes. Any ideas on a cure?

This "original file cannot be found" thing happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout,or vice-versa, and so is looking in slightly the wrong place.
Select a track with an exclamation mark, use Ctrl-I to get info, then cancel when asked to try to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions.
Alternatively, as long as you can find a location holding the missing files, then you should be able to use my FindTracks script to reconnect them to iTunes .
tt2

HT4859 i recently got the iphone 4s. and also got a new HP laptop. I connected my iphone for the first time on my computer and now i can't access my music on my device, any ideas?

I need help with my music. I got the Iphone 4s and plugged it in my new computer..I can see the list of my songs but as soon as i click to listen to it.. jumps into next song and I can't play any of them. I did my back up to Icloud yesterday..but not sure how to restore from that back up..also would like to have all this songs transfered to my computer
thank you

Did you by chance have photo stream turned on? If so then they might be there. When you restored your phone it deleted everything and they will be unretreivable from your computer.

New iMac...trying to set up sound recording form the internet but my microphone isn't working for facetime. I have soundflower installed...recording into Adobe Audition. Can't seem to get them all working...any help?

I'm just setting up my iMac, and am not very familiar as I'm just coming over from Windows. Working on setting up my recordeing software (will most likely be Audition) and I need to be able to record from the internet as well as from a microphone.
I've installed soundflower but now the micropohone is not working in facetime. What is the proper way to set all this up?
Thank you!
Frank

O.K. fgonoz98
I would do 1 thing at a time:"now the micropohone is not working in facetime"
Here is what you can check to get your mike working in facetime:
1. Hold down option while you click on the speaker next to time a. date,
under input Device see if your mic is marked. If not: ✔️
2. Click the apple top left/System Prefs./click on the Sound speaker:
under Input highlight microphone.
3. When you have factime on go to video above scroll and see if your mic is marked ✔️
If that does not get it to work there is more you can check:
(Utilities/Audio, midi setup)
For any other audio device you do this for input and output.
If you get stock post back

Problems with AJAX, can't seem to get it to work

Hello! I've just downloaded DWR and I've been going through the samples of it. I attempted to make some test pages but the javascript says that the class I'm using is undefined.
I'm using Firefox and in the Javascript console it says
"Error: <the classname that i used> is undefined"This is what the web.xml file looks like
<?xml version="1.0" encoding="ISO-8859-1"?>
<!DOCTYPE web-app PUBLIC "-//Sun Microsystems, Inc.//DTD Web Application 2.3//EN" "http://java.sun.com/dtd/web-app_2_3.dtd">
<web-app>
<display-name>DWR (Direct Web Remoting)</display-name>
<description>A demo of how to call Java on the server directly from Javascript on the client</description>
<servlet>
    <servlet-name>dwr-invoker</servlet-name>
    <display-name>DWR Servlet</display-name>
    <description>Direct Web Remoter Servlet</description>
    <servlet-class>uk.ltd.getahead.dwr.DWRServlet</servlet-class>
    <init-param>
      <param-name>debug</param-name>
      <param-value>true</param-value>
    </init-param>
    <init-param>
      <param-name>scriptCompressed</param-name>
      <param-value>false</param-value>
    </init-param>
    <load-on-startup>1</load-on-startup>
</servlet>
<servlet-mapping>
    <servlet-name>dwr-invoker</servlet-name>
    <url-pattern>/dwr/*</url-pattern>
</servlet-mapping>
</web-app>I actually just copied this cause seeing that it worked in the samples.
And here's the dwr.xml
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE dwr PUBLIC "-//GetAhead Limited//DTD Direct Web Remoting 1.0//EN" "http://www.getahead.ltd.uk/dwr/dwr10.dtd">
<dwr>
   <allow>
    <create creator="new" javascript="CorrUpdate"> // This is the part where the class that dwr in the javascript will be using
      <param name="class" value="com.ats.ocfg.CorrUpdate"/>
    </create>
</allow>
</dwr>Just for testing, I put one class in it, CorrUpdate. All the classes are in their proper places.
Lastly here's a simple Jsp page
<%@ page contentType="text/html; charset=utf-8" language="java" import="java.sql.*" errorPage="" %>
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
<title>Untitled Document</title>
<script type="text/javascript" src="./dwr/engine.js"></script>
<script type="text/javascript" src="./dwr/util.js"></script>
<script language="javascript" type="text/javascript">
     function update() {
          CorrUpdate.getCorrModels(createList, $("corrType")); // This is that class. The error is on this line saying that it can't find "CorrUpdate". I don't know why this is, since I've defined it in the dwr.xml file
     function createList(data) {
          DWRUtil.removeAllOptions("corrModel");
          DWRUtil.addOptions("corrModel", data);
     function init()
          DWRUtil.useLoadingMessage();
          update();
</script>
</head>
<body>
Corr type:
<select name="corrType" style="width:100" onchange="update();">
     <option value="A">A</option>
     <option value="B">B</option>
</select>
<br />
Corr Model:
     <select name="corrModel" style="width:200">
     </select>
</body>
</html>What the page is supposed to do is to change the second listbox based on what is selected on the first.
Any AJAX gurus in here?

In your jsp you need to give one more entry saying <script type='text/javascript' src='xxx/xxx/corrUpdate.js'></script> . Path of the js can be obtained from http://localhost:9080/xxx/dwr .

I can't get my VPN working - Any ideas?

I'm trying to set up a VPN into my work computer. My work computer is running Windows, and I can VPN in using a Windows desktop here, so I know the details are right.
I've set up a PPTP VPN with my work IP address, username and password. It connects, and the internet seems to work over the VPN. I've got Remote Desktop Connection with the Microsoft Office Suite, and I use the IP address of my work computer to connect through that, but it fails. I also can't ping my work computer from my Mac. I've tried CORD, but that also fails. The error message is the standard; "Cannot connect to the windows computer, it may be switched off or unavailable" message.
Am I missing something obvious?
I've got a Macbook Pro. It's running Lion 10.7.5, and RDC is up-to-date.

When you say blank screen is the device on, black screen, white screen, what? See if this helps: http://support.apple.com/kb/TS2771

My Ipad 3rd gen kept shutting off and we would have to restart and log back on to internet with password. So backed up to icloud and did a restore. It could not complete the restore. No luck at Genius bar. Can trade for a new one for 299. any ideas to fix

Ipad 3rd gen kept shutting off. Had to restart and log back on to internet with password. backed up and did restore.
could not complete. Took to Genius bar and they could not either. Said we trade with $299 for another one.is there
someplace to get these things repaired. It was 4 months out of warranty.

Yet another quick follow up to something I have stumbled upon with this issue. If I connect to my Airport Extreme on the 5Ghz channel, Dictation continues to have issues. However, when I switched to the 2.4Ghz channel dictation has been working great now for a while.
The dictation option is still missing under General>Settings>Keyboard however.
Not sure at all what one would have to do with the other? but hey, if it's working then I'm going with it for now. :-)

Having a problem in iBooks. When I highlight a section I would like to copy the highlighted parts sometimes to post in my notes. Can't seem to get it to work. Any ideas?

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