Having a problem installing any CS 5.5 application from disk. Get a Runtime error. Any suggestions?

The error message says:
Runtime Error!
Program: C:\Temp\AIR9923.tmp
This application has requested the runtime to terminate in an unusual way.
I get the same message for every application I try and install.
InDesign CS5.5 is already installed.
Running Windows 7.
Any help please?

Thanks for the suggestion.
I have re-installed the latest version of AIR and still get the same problem. The instillation crashes every time while it's trying to install the Abobe help files.

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