Having activation trouble

Probably has been posted and discussed before but I didn't find anything. I am trying to activate the phone and it needs signal to do the next step. The iphone says no signal, but I have another AT&T phone sitting next to it will full signal. What gives?

Sometimes the phones account can be queued up on the service provides network and can take upto 24 hours to be accepted!
Im having that issue and that is what O2 have told me.
Tc

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