Having all sorts of problems

I have a Nokia 6111 and am encountering all kinds of problems trying to hook it up to my PC.
My partner has a 6230 and already has PCSuite 6.1 loaded on the PC. He has a DKU-2 cable.
I have CA-53 cable and first problem appears to be the PC not allowing me to load drivers for it. I just get the error message "Previous installation failed to uninstall" half way through the set up process, then I am booted out.
New phone came with PC Suite 6.6. This also will not load due to unsuccessful uninstallation of previous version. I have tried to uninstall via Control Panel but it won't have it. It just won't come off.
Questions:
1. How can I get PC Suite off my PC to get new version on? 2. Do you think old version is corrupt?
3. Is it actually a bit stupid to be attempting to connect 2 different phones to the software (not at the same time!)
I hope you can help - I am tearing my hair out!
Thanks
Vikki
(I am running Windows XP SP2)

Hi Vikki!
I'm glad you're able to move things along yourself and therefore answer your own questions! Shows that you're putting in the effort! :-)
With regards to uninstalling the DKU-2 drivers, I've detailed how you can do this in another post although as the post says, be very careful when following the instructions... link is as follows:
http://discussions.nokia.co.uk/discussions/board/message?board.id=pcsuite&message.id=1863
Once you've got the old DKU-2 drivers removed, try reinstalling PC Suite 6.7 and it should work ok.
Just to clarify an earlier point as well, the PC Suite should connect ok to multiple phones... even at the same time!!
Hope this helps.

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Hi Vikki!
I'm glad you're able to move things along yourself and therefore answer your own questions! Shows that you're putting in the effort! :-)
With regards to uninstalling the DKU-2 drivers, I've detailed how you can do this in another post although as the post says, be very careful when following the instructions... link is as follows:
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Hi, I too am having lots of problems and wondered whether someone could help?
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1. Best Effort Test:  -provides background information.
Download Speed
0.05 Mbps
0 Mbps
0.25 Mbps
Max Achievable Speed
Download speedachieved during the test was - 0.05 Mbps
For your connection, the acceptable range of speeds is 0.05 Mbps-0.25 Mbps.
Additional Information:
Your DSL Connection Rate :6.82 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
IP Profile for your line is - 0.14 Mbps
If you wish to discuss these results please contact your Broadband Service Provider.
If you are experiencing problems with specific applications, servers or websites please contact your Broadband Service Provider for assistance.
Your test has completed please close this window to exit the performance tester.
1. Best Effort Test:  -provides background information.
Download Speed
0.05 Mbps
0 Mbps
0.25 Mbps
Max Achievable Speed
Download speedachieved during the test was - 0.05 Mbps
For your connection, the acceptable range of speeds is 0.05 Mbps-0.25 Mbps.
Additional Information:
Your DSL Connection Rate :6.82 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
IP Profile for your line is - 0.14 Mbps
If you wish to discuss these results please contact your Broadband Service Provider.
If you are experiencing problems with specific applications, servers or websites please contact your Broadband Service Provider for assistance.
Your test has completed please close this window to exit the performance tester.
1. Best Effort Test:  -provides background information.
Download Speed
0.05 Mbps
0 Mbps
0.25 Mbps
Max Achievable Speed
Download speedachieved during the test was - 0.05 Mbps
For your connection, the acceptable range of speeds is 0.05 Mbps-0.25 Mbps.
Additional Information:
Your DSL Connection Rate :6.82 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
IP Profile for your line is - 0.14 Mbps
If you wish to discuss these results please contact your Broadband Service Provider.
If you are experiencing problems with specific applications, servers or websites please contact your Broadband Service Provider for assistance.
Your test has completed please close this window to exit the performance tester.
1. Best Effort Test:  -provides background information.
Download Speed
0.05 Mbps
0 Mbps
0.25 Mbps
Max Achievable Speed
Download speedachieved during the test was - 0.05 Mbps
For your connection, the acceptable range of speeds is 0.05 Mbps-0.25 Mbps.
Additional Information:
Your DSL Connection Rate :6.82 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
IP Profile for your line is - 0.14 Mbps
If you wish to discuss these results please contact your Broadband Service Provider.
If you are experiencing problems with specific applications, servers or websites please contact your Broadband Service Provider for assistance.
Your test has completed please close this window to exit the performance tester.
1. Best Effort Test:  -provides background information.
Download Speed
0.05 Mbps
0 Mbps
0.25 Mbps
Max Achievable Speed
Download speedachieved during the test was - 0.05 Mbps
For your connection, the acceptable range of speeds is 0.05 Mbps-0.25 Mbps.
Additional Information:
Your DSL Connection Rate :6.82 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
IP Profile for your line is - 0.14 Mbps
If you wish to discuss these results please contact your Broadband Service Provider.
If you are experiencing problems with specific applications, servers or websites please contact your Broadband Service Provider for assistance.
Your test has completed please close this window to exit the performance tester.
ADSL Line Status
Connection Information
Line state:
Connected
Connection time:
0 days, 00:57:28
Downstream:
6.656 Mbps
Upstream:
448 Kbps
ADSL Settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.1 Annex A
Latency type:
Interleaved
Noise margin (Down/Up):
9.9 dB / 29.0 dB
Line attenuation (Down/Up):
41.1 dB / 21.0 dB
Output power (Down/Up):
19.9 dBm / 12.0 dBm
FEC Events (Down/Up):
31043 / 0
CRC Events (Down/Up):
1 / 0
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
HEC Events (Down/Up):
0 / 0
Error Seconds (Local/Remote):
1 / 0

Hi again,
Having now waited a total of 15 days since the line went active, these are the stats. We did briefly get up to 5mb but it has dropped again. The router has not been touched, turned off or played with at all for over a week now. This is still not achieving the max it is capable of, any ideas?
Many thanks in advance
1. Best Effort Test:  -provides background information.
Download Speed
2.65 Mbps
0 Mbps
7.15 Mbps
Max Achievable Speed
Download speedachieved during the test was - 2.65 Mbps
For your connection, the acceptable range of speeds is 0.6 Mbps-7.15 Mbps.
Additional Information:
Your DSL Connection Rate :4.42 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
IP Profile for your line is - 3.5 Mbps
ADSL Line Status
Connection Information
Line state:
Connected
Connection time:
3 days, 12:43:18
Downstream:
4.313 Mbps
Upstream:
448 Kbps
ADSL Settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.1 Annex A
Latency type:
Interleaved
Noise margin (Down/Up):
13.0 dB / 29.0 dB
Line attenuation (Down/Up):
41.6 dB / 21.0 dB
Output power (Down/Up):
19.5 dBm / 12.1 dBm
FEC Events (Down/Up):
4978107 / 597
CRC Events (Down/Up):
5258 / 410
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
HEC Events (Down/Up):
95194 / 391
Error Seconds (Local/Remote):
977 / 275

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Having all sorts of problems

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