Having an issue restoring a game
I'm having a bit of trouble. I own an ipod touch and had installed the newest iOS 8 version. Unfortunately the game I recently purchased Valiant Hearts: The Great War including the discounted special pack is not working properly. The add-ons mainly. For some reason it just will not restore Episodes 2-4. I've reboot it about three times, that didn't help and just a few minutes ago I sacrificed all my saved data, which i'm not too happy about, by deleting the app entirely and reinstalling. Again the game launches fine but the problem is when I try to restore my purchases the Episodes did load to 100% however all it did was just hang. This is the first apple product i've owned so i'm not familiar with the steps on how to recover things like this and to be honest i'm a bit irritated. I emailed support but it's been well over 48hrs so that's why i'm turning to here.
Any help would be greatly appreciated at this point. There's nothing worse then paying for something you end up losing.
Have you contacted the game's developers ? Looking at recent reviews it looks like other people are having problems with the game and downloading IAPs on it in iOS 8
Developer's website : https://support.ubi.com/en-gb/
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I am having an issue restoring an iPhone from backups.
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I have tried restoring the phone and selecting that backup to restore from but it gives me an error that i need to set the phone up as a new phone, update it then restore from backup, which i've done but it brings me back to the original issue.This is the error that I am presented with.
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How can I recover an old/disused iCloud account. I was having some issues with my apple id so I restored my iPad, I am now stuck on the activation screen as I no longer use the iCloud account i used to set up the iPad and can't remember the address or pas
I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
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Ah yes school boy error there out of frustration and discontent..
My issue is with music/apps/films etc not downloading from iTunes / App Store.
They initially fail and message is displayed stating unable to download / purchase at this time, yet if I retry it says I've already purchased (?) or alternatively I go to the purchased section and there they are waiting with the cloud symbol..
However some items get frozen in the download window and cannot be retried or deleted. Message appears stating to tap to retry, but even if you stole every bath and sink in the uk you'd still not have enough taps.
I post here as the iTunes guys are useless in there 'help' and have only advised posting here or phoning apple, at my expense, to explain a problem that could be rectified by forwarding my original email to a techie. However the tech team apparently don't have an email address as they're from ye olde Middle Ages..!
Anyways I digress.
So I tried sync to pc, but instead of showing the file as ready to listen/use/view, the iCloud symbol shows and I'm back to square one as the item is unable to download..
At frustration station waiting for a train from pain...
All my software is up to date, and had all worked fine prior to the last big iOS update that resulted in all the changes in display and dismay.
Answers in a postcard :-)
Much love -
I've been having an issue of connecting to wifi. I have restored and set up my phone as a new one and i still can't connect. Also i have restored my network setting also. The wifi button is still grey and i cant switch it on or off.
Hi _Pchay,
Accordign to the artcle below, it looks like you have done all the troubleshooting steps and your next step may be to contact Apple Support.
iOS: Wi-Fi settings grayed out or dim
-Griff W. -
"itunes could not restore the iphone because the password was incorrect" I know for a fact im using the correct password. and it has previously worked. is anyone else having this issue.
Hi, I also get the message "itunes could not restore the iphone because the password was incorrect" though I am never prompted to enter a password anywhere! Nor was the backup password encrypted to begin with! Really strange, any pointers will be greatly appriciated!
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As a test, shut down (power off) your computer and disconnect all USB devices including hub (except for standard keyboard and mouse if normally used). If your computer is a laptop, connect its power adapter (so that it's not running on battery power). Do this to reset the shuffle
http://support.apple.com/kb/HT1655
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If it does (as another test), select the shuffle in iTunes, so that its Settings screen is showing. Check the box for Enable disk use, and Apply. Does that make any difference regarding this problem? -
my itouch is playing podcasts too fast despite having done a restore to fix the issue, anyone know a fix?
It sounds like the Podcast's playback speed was changed. You can change it by tapping the podcast artwork, locating the speed control that can be found under the right side of the scrubber bar. Then adjust as needed.
B-rock -
TS3694 I'm having issues restoring my i phone 3.
Good day, Sir/Madam.
My name is Owen. I have issues restoreing my iphone. It's refused to tune on, Please, I need your help now.If you don't tell is what's wrong, we can't help... What does "It's refused to tune on" mean?
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Verizon mades changes in the coding and now Windows Phone 7 is having data issues!!!
Starting about 3 weeks ago, I stopped receiving text messages and even worse stopped receiving calls yet alone my voicemails. I have changed not one thing to my phone, everything is exactly the way it was before the issues arised. Now I have to trick my phone to receive my data by dialing into my voicemail... And then what do you know, 30 text mesages, 12 voicemails!!!
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All one has to do is a google search of loss of text messages or voicemails on Verizon and you will see 100's up to 1000's of users like you and me all experiencing the same issues. And not just with Windows Phone 7, but with there baby Driod and iPhone as well.
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Now I read an articile for someone extermely close to Microsoft stating that Verizon turned down Nokia's new 4GLTE phone because they have no faith in the operating system and I have to think that maybe behind the scenes Verizon is trying to force us off Windows Phone 7 platform with data issue behind the scene and try to get us all into the Droid Platform which they make 50% of the cash off the phone just like the iPhone...
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TheJester77Starting about 3 weeks ago, I stopped receiving text messages and even worse stopped receiving calls yet alone my voicemails. I have changed not one thing to my phone, everything is exactly the way it was before the issues arised. Now I have to trick my phone to receive my data by dialing into my voicemail... And then what do you know, 30 text mesages, 12 voicemails!!!
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TheJester77 -
Iphone 5s having many issues after 7.0.4
Having multiple issues with 5s since latest update. 1st, phone will crash quite often when entering my password, or using the touch ID from the lock screen. I don't seem to have these issues when I have the reduced motion set to "off". I really don't like the background moving around. 2nd, my battery life has completely diminished. I make sure to always close out of my apps completely. Everything worked great until this update
Temporarily disable all security software (firewall, antivirus, etc.) running on your computer while updating. Try restoring the iOS.
iTunes: Specific update-and-restore error messages and advanced troubleshooting -
I have already swapped this phone out once for a new I phone 6. First one I was having same issues with.
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Won't let any of my text messages get through to me. All my messages disappear completely and randomly come back when they feel like it.
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I am having serious issues trying to alter my old iCloud account with an old non-functioning email to my new apple id with a new email address. The message keeps coming up on all my apple products with my old email (which is not available anymore).
I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
The old email address no longer exists - I haven't used it in a year probably and I no longer have the account. I logged into the appleid website and there is no trace of the old email address so there is nothing that can be deleted or changed there. On the iPad there is no trace of the old email address so nothing can be deleted there either. I have updated the iPad software and the same problem comes right back. Every 2 seconds I am asked to log in using the old non-existent email. The device is currently useless.
The only recent change to anything was the addition of an Apple TV device, which was set up using the correct login and password.
Does anyone have any ideas? The iPad has been backed up to the iCloud so presumably it now won't recognize the current iCloud account? So restoring may notbe an option? -
Firefox is having "Script" issues (Not Responding) und possibly Flash issues?
Okay, downloaded Firefox for the first time in like a year yesterday. It was working beautifully, oh, how I've missed it. I hate using Google Chrome with a fiery burning passion.
However, though it was working perfectly yesterday, I have not downloaded anything or got any plug-ins/extensions, whatever.
Today, however, I can go to www.google.com (on firefox), but if I try to go to my banks website, or imvu.com, or something like that, all the sudden Firefox decides to hang. It freezes und I get that annoying "(Not Responding)" at the top. I have to close out of the browser entirely, open it up und forgo the session restore.
Some websites are okay, however, it seems many of them aren't.
I get a script error message, so far the one for imvu.com that popped up was "lookout.bluecava" or something like that. Asked if I wanted to wait for script to respond or if I wanted to stop it. Either way, it ends with me closing out und starting back at google.
Right now, to ask this question, I had to re-download google chrome, und log in from that browser since Firefox doesn't even want to support it's own support forum! Crazy stuff, right?
Anyway, since it's having a "script" issue, I went to java, made sure I had the updated java installed on my computer, then I made sure that I had the updated java plug-in. Und I even downloaded the 64bit java for it as well, both the 7u45 or whatever.
So, my java on my comp und firefox browser are seemingly up to date, und the Add-On thing for Firefox to check if plugins are up to date says they all of them are up to date.
Still having the issue. The moment I go to imvu or another site that has that issue, it freezes within 10 seconds und that's all she wrote.
So, I'm really not wanting to go back to Google Chrome for another year, I miss the hell out of Firefox.
To Add: The issue I am having right now with Firefox is the same issue I had a year ago, when I had to uninstall firefox und go with Chrome in the first place.
But, since it was acting normal yesterday when I installed it, I figured that it was fixed. Wrong in less than 24 hours.
Before I submitted this, I decided to hop back onto Firefox und try something.
I disabled the Shockwave Flash und the Shockwave Director plugins. Now, Firefox is working again.
Sooooooooooooooooooooooooooooooooo.
It asks me if I want to install the "flash" plugins needed to view some content on the page (I used imvu.com to try it out after disabling the shockwave), but still runs.
So, what do I need to do for flash? Or better yet, what's going on with it?
I downloaded the flash yesterday within half an hour of starting Firefox up after downloading it. Und it worked just fine for hours.
I shut the comp down, packed it up, went home, come back to work, hop on the net und BAM. All the sudden Shockwave is having issues with Firefox when nothing was done to instigate it? Doesn't make sense.
Other info:
Windows 7 Home Premium on HP laptop.I will give Firefox 24.1 a try und see if shockwave flash actually works without making it hang und resulting in need of force close.
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5th generation ipod not detected by my windows xp. works fine on other pc. performed necessary steps to remove and reinstall itunes but having same issue. is there a driver i can download to pc then direct to that specific location when installing?
I have a similar issue - my iPod nano connects and is visible in Device Manager yet invisible in My Computer and iTunes. I've tried everything I can possibly think of to try and solve this myself, all in vain.
Mine is a nano 4G. I've been using it for quite some time without the slightest problem. I have been using WINAMP instead of iTunes to manage my darling nano.
Then, one fine day I bought a new computer and the nano would not show up in My Computer, though the nano display shows "Do not disconnect". On my old computer it worked (and still works) absolutely fine with win XP as well as with win7 (the later I currently use on my new/problematic computer, which I bought last summer and that's how long I've had this problem).
Of course, after several first attempts I gave up and installed iTunes. I've tried using the Apple support article "iPod not recognized in 'My Computer' and in iTunes for Windows":
- reset
- fully charged,
- cable works fine on two other computers
- in normal or disk mode makes no difference
- tried to find anything useful in the diagnostics mode
- reinstalled iTunes several different times since then to the latest version
- I've unplugged every other USB device except for my mouse and keyboard and tried several different USB ports on my motherboard (USB 3.0 and conventional), as well as trying different USB- related options in my BIOS.
- I've never used any Mac with this ipod
- I've tried fiddling with the win7 Services by stopping and restarting them and of course
- uninstalling the iPod drivers in Device Manager. After such an uninstall the ipod would automatically be recognised and "ready for use", i.e. being invisible in My Computer.
- Attempted to find any possible third-party conflict with msconfig or the possibility that my ipod is being confused for a network drive (for which I've disconnected my HDD, leaving only my SSD with the OS).
Sometimes, iTunes would note that iPod service (or something, can't remember exactly) failed to install properly and asked to try and repair it. I would click YES! and voila - no change! The ipod would rarely show up in iTunes on my problematic computer like this:
iTunes would warn me that the nano would need restoring so I would try and do it on my haunted machine upon which iTunes would freeze like you seen in the picture.
Despite this, I've updated and restored the nano on my father's computer to the latest version without any problems. This though, did not solve my problem in any way.
I can load music to my nano through my old computer (which for me is a real pain and hassle) and the gadget works normally in terms of its disconnected functionality.
I've taken my nano to the local service for repair and they said it was fine. Mercifully, they didn't charge for the diagnostics service (gee, thanks for not ripping me off!).
Here are two screengrabs from my Device Manager
and Devices and Printers screens on my comp:
That is my sad story as far as I can remember. It's most likely something with the drivers or something along those lines though I'm out of ideas at this point.
If you think you have any idea PLEASR HELP, I'M DESPERATE!
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