Having an issue with Parental Controls...

Hi, I'm having an issue with Parentel Controls.
I run several student labs set with parental controls on the systems for a higher education facility. We don't have restricted access to web content (our students need to look up a lot of things, even some that would be considered racey, it's an arts school) and when I set it to "Allow Unrestricted Access" to web content, about a week or so later I'll start getting reports that content is being blocked. I go to check, and sure enough the controls are set to "restrict access to content".
I've had two interations of this issue thus far and it's a pane to go through each system (there are a lot of systems) and manually reconfigure them back to default.
Any tips?

My son could not interact with sites (log in, post) but he could access them (when parental controls were turned on). I had to go under "preferences" on Firefox (under his name) First go to the drop down the menu from the word "Firefox" then "Preferences" "Privacy" (at the top) then "Exceptions" on the right..... and add each address of the sites and pages I wanted to allow. That worked like a charm!! Maybe pull up the itunes STORE address, copy and paste it in "always allow" (you can choose "block" also.....) This is in Firefox PREFERENCES, not just the parental control section.....
Let us know if that helped! Apple was NO help. (I am an Apple fan, but I am not paying 49.99 to get a question answered by someone who didn't sound like he knew anything, anyway...) I think when you pay for a computer you deserve to have ALL the features work... Is that too much to ask?

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